Upward Communication Upward communication is the flow of information from lower-level employees to upper-level employees. Upward communication is important because it provides higher management with the information needed for decision-making. Communication is a very important part of working in the business environment.
Upward Communications Mechanisms Suggestion Boxes Employee Surveys MIS Reports Face to Face Conversations Meeting Sharing Of Reports
Face to Face Conversation
MIS Report
Meeting
Sharing of Report
The Flow of Upward Communication
Advantages of Upward Communication Decision Making Motivation Feedback Favorable Organizational Environment Influence of New Policies Good Relations Knowing Employee Attitude
Disadvantages of Upward Communication Distortion Unwillingness Fear Image Problem Recklessness Flattery