What are the operations in a warehouse? The six fundamental warehouse processes comprise Receiving, putaway, storage, picking, packing, and shipping . Optimizing these six processes will allow you to streamline your warehouse operation, reduce cost & errors, and achieve a higher perfect order rate .
1. Receiving Receiving is the first warehouse process and one of the most crucial. To perform the receiving process properly, the warehouse should be able to verify that it has received the right product, in the right quantity, in the right condition, and at the right time. Failing to do so will have consequent impacts on all subsequent operations.
Receiving also involves the transfer of responsibility for the goods to the warehouse. This places accountability on the warehouse for maintaining the condition of the goods until they are shipped. Properly receiving cargo will allow you to filter out damaged goods and avoid liability for them.
2. Put-Away Put-away is the second warehouse process and is the movement of goods from the receiving dock to the most optimal warehouse storage location. Failing to place goods in their most ideal location can impair the productivity of warehouse operation. When goods are put away properly, there are several benefits: Cargo is stored faster and more efficiently Travel time is minimized Safety of goods and employees is ensured Warehouse space utilization is maximized Cargo is easier and faster to find, track, and retrieve
3. Storage Storage is the warehouse process in which goods are placed into their most appropriate storage space. When done properly, the storage process fully maximizes the available space in your warehouse and increases labor efficiency
4. Picking Picking is the warehouse process that collects products in a warehouse to fulfill customer orders. Since it is the costliest process in the warehouse, comprising as much as 55% of the total operating expense, optimizing this process will allow you to reduce costs significantly and increase your warehouse efficiency. Streamlining of this process should also focus on achieving higher accuracy, as errors can have a direct impact on your customer satisfaction.
Picking is the process of collecting a product from stock before it is packed and despatched to your customer. It is one of the first steps in the order fulfillment journey for your products and if you're fulfilling orders in-house, it's at this stage in the process where human-error is most likely to occur. At the picking stage, accuracy is everything. There's nothing more frustrating for a customer than waiting for their order, only to find they've been sent the wrong item. However, when you outsource to Cloud, these mistakes are a thing of the past.
5. Packing Packing is the warehouse process that consolidates picked items in a sales order and prepares them for shipment to the customer. One of the primary tasks of packing is to ensure that damages are minimized from the time items leave the warehouse. Additionally, packaging must be light enough so as not to increase the weight of the goods and minimal enough to control packaging costs.
Once orders are picked, then professional packing is essential to ensure your products reach your customers in perfect condition . Creating a fantastic first impression is central to establishing and growing a loyal customer base. We'll help you match the high quality of your products with top-of-the-line packaging, so you can provide a consistently exceptional customer experience from the moment an order is placed through to delivery
We can offer various levels of packaging, tailored to the individual requirements of your products. This includes envelopes, various sizes of bags and boxes. Our packaging is recyclable and sustainably sourced where possible, to ensure a minimum impact on the environment and we pass on discounted rates from our packaging partners
6. Shipping Shipping is the final warehouse process and the start of the journey of goods from the warehouse to the customer. Shipping is considered successful only if the right order is sorted and loaded, is dispatched to the right customer, travels through the right transit mode, and is delivered safely and on time . Previous processes, such as ordering, putaway, picking, and packing, are also vital to the success of shipping because they greatly affect whether the order is fulfilled accurately and safely.