Welcome to TechSoup New Member Orientation 10.09.24.pdf

In this webinar, Nick Fynn, Alesha S, Kevin Mulhall, and Aretha Simons shares with new members how to access TechSoup's wide variety of product discount and donation programs. From hardware to software, we'll give you a tour of the tools available to help your nonprofit with productivity, collaboration, financial management, donor tracking, security, and more.

1. Welcome to TechSoup
New Member Orientation And Q&A
10.09.2024

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How to Engage During this Webinar
Questions? Use the Q&A feature.
Check your inbox! We’ll email you the replay, slides, and resource links within a
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menu.

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TechSoup Panelists
Aretha Simons
Producer,
TechSoup Webinars
Nick Fynn
Head, Global Growth
Marketing, TechSoup
Kevin Mulhall
Senior Account Executive,
Digital Sales & Solutions
Alesha S.
Senior Lead Account
Management Specialist

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What is TechSoup?
We are a 501c3 nonprofit organization.
We support nonprofits working with technology to help build a more equitable planet.
We host a catalog of affordable technology products from major brands like
Microsoft, Dell, Intuit, Adobe and many more.
We offer numerous services to help nonprofits manage their technology stacks.
We create educational resources to help nonprofit staff to build their tech skills and
expertise.
We deliver grant-based programming to help civil society use technology.

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Key Terms
●Qualified: TechSoup must verify that your organization is a 501c3 nonprofit organization.
●Eligibility: Some products in our catalog are even more restricted to specific types of
nonprofits.
●Civil Society: change-makers and do-gooders around the world working in nonprofits,
charities and other non-governmental organizations.
●Digital Transformation: Embracing digital technology to enable and improve your
nonprofit’s functions and program delivery.
●Digital Resilience: Ensuring your nonprofit’s tech can quickly respond, adapt, and
continue to serve during an external disruption or crisis.

6. PRODUCT CATALOG

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10. Additional Catalog Offers

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Hardware

13. TECHSOUP SERVICES

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Digital Solutions and Services for Nonprofits

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$99 annually - access to special offers and lower admin fees in the TechSoup catalog - an excellent
membership for nonprofits who want to engage with TechSoup fully and benefit from our offers, expertise,
and educational opportunities.

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$200 annually per organization - the most complete and robust level of engagement with TechSoup.
Access to Boost savings in the TechSoup catalog plus unique Quad member content, engagement with
TechSoup staff, and customized events for tech forward nonprofits.

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●Free for nonprofits to use
●All consultants have been
vetted and had a reference
check
●Search for services beyond
IT, including design,
fundraising, and HR & legal
https://consultant.techsoup.org/
TechSoup Consultant Connection
Directory of service providers that specialize in working with nonprofits

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Domain Names for Nonprofit Websites
Ramp up your nonprofit’s digital presence with a unique .org domain name
https://www.techsoup.org/domain-na
mes-nonprofits
●Search for available .org
domains
●Domains start at $9.89
per year
●Great offer for newly
formed or growing
nonprofits

20. Kelly Garrett
Associate Manager
Account Management Group - Client Services
TechSoup Customer Service is here to support you!

21. Learn About Products

22. Learn About Products

23. TechSoup Support
TechSoup has recently updated our FAQ and now offers an in-depth TechSoup
Support resource that is designed to answer common questions.

24. TechSoup
Support
Search for an answer using our
Search feature.

Pick one of the Topics to see all
related support articles.

Check out the Promoted
articles to review our most
popular articles

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Customer Service can assist you
with:

●TechSoup account management
●Eligibility questions
●Navigating resources and
requesting products on
TechSoup.org


Customer Service cannot assist
you with:

●IT support
●Product support (download, installation,
etc.)
●In-depth product functionality questions
Check out all the TechSoup Services
highlighted in this webinar instead!
https://www.techsoup.org/techsoup-services


What Can TechSoup Customer Service Do For You?

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TechSoup Support Article: How Do I Contact TechSoup Customer Service?

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29. Thank You For Attending.
Please complete the post-event survey.