Westjet Airlines Name Change Policy pdf.

Under some circumstances, WestJet Airlines permits passengers to modify their name on their tickets. Name changes are allowed up to two hours prior to departure, and costs may apply based on the destination and kind of price. In order to conduct name changes and ensure correctness and compliance with travel regulations, appropriate identification and paperwork are needed.

1. Westjet Airlines Name Change Policy
Under some circumstances, WestJet Airlines permits passengers to
modify their name on their tickets. Name changes are allowed up to
two hours prior to departure, and costs may apply based on the
destination and kind of price. In order to conduct name changes and
ensure correctness and compliance with travel regulations,
appropriate identification and paperwork are needed.

2. TOPICS
1. Communication and Notification Plan
2. Ticketing and Reservations
3. Customer Support and Assistance
4. Airport and Onboard Branding Transition
5. Memberships & Loyalty Programs

3. 1. Communication and Notification Plan
This policy describes the process by which WestJet will
notify travelers of the name change. To ensure that
passengers are informed and aware of the impending
changes, it includes defined timelines and routes for
communication, including emails, social media, press
releases, and updates on the official website.

4. 2. Ticketing and Reservations
The policy specifies how reservations and tickets, both
current and future, will be managed. Passengers are
reassured that their existing reservations are still valid,
and it offers guidance on how to identify the new branding
on their itinerary, boarding card, and travel papers.

5. 3. Customer Support and Assistance
This section describes the assistance programs that
travelers can use while they are in transition. To ensure a
seamless experience for travelers, it has support staff
prepared to handle inquiries and issues regarding the
name change, FAQs, and dedicated customer care lines.

6. 4. Airport and Onboard Branding Transition
The guideline outlines the modifications that travelers will
experience at airports and during flight. Updated livery, uniforms,
and signs are all part of this. Passengers are reassured that the
operational procedures and quality of service will not alter, even
with the visual alterations.

7. 5. Memberships & Loyalty Programs
The consequences for WestJet's memberships and loyalty
programs are discussed in this topic. It ensures continuity
and safeguards passengers' accumulated benefits by
promising that current points, prizes, and membership
statuses will be honored and transferred to the new brand
without any problems.

8. THANK YOU
CONTACT US

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