What is an operating model

A view on the components of an operating model.
An Operating Model describes how an organisation (usually a business) works. This is made up of business processes, organisation structures, data and technology.
The processes represent HOW the business works. Capabilities represent WHAT the business does. Governance ensures regulatory compliance and business efficiency.

1. What is an Operating Model?
The layers of an operating model
Practical Business Design
CAPABILITIES
PROCESSES
PEOPLE DATA
TECHNOLOGY
What the business does
Changes rarely
How the business works
Changes often
What types of data the business uses
Includes security & confidentiality
What types of technology the business uses
Includes applications & infrastructure
Who is involved in the business
Includes organisation structure, culture and
partners
Ensures the business runs efficiently
and within regulations