Why do we have to learn about Soft Skills

Importance of Soft Skills, What are Hard Skills and What are soft skills

1. I am a seasoned management executive with over 23 years of experience , specializing in sales, distribution, channel management, training, hiring and revenue generation. Throughout my career, I have demonstrated expertise in recruitment, training, operations oversight, team development, leadership, negotiation, and customer service . In my recent role as Channel Sales Head at MapleCloud Technologies, I successfully developed and maintained relationships with various distribution channels, optimized the channel network, and set sales targets to maximize revenue generation. Previously, as Zonal Sales and Training Manager at QuickHeal Technologies Ltd, I led a team to generate a revenue of Rs . 30 Crores and expanded the distribution network significantly . My tenure at Aircel Ltd as Zonal Sales and Operations Manager saw me handling a team of 44 employees, managing a revenue of Rs . 3 Crores , and earning multiple accolades for consistent performance. At Idea Cellular Ltd, I excelled as a Territory Sales Manager, achieving sales targets, building strong client relationships, and maintaining the lowest bill default across zones. With strong business acumen, effective communication, and leadership skills, I have consistently driven business growth, developed strategic partnerships, and led high-performing teams. My educational background includes a Post Graduate Diploma in Business Management and a Diploma in Software Management, complementing my extensive professional experience. Introduction about myself

2. Soft Skills

3. What Are Soft Skills? Definition : Soft skills are personal attributes that enhance an individual's interactions, job performance, and career prospects. Examples : Communication Teamwork Problem-solving Adaptability Leadership

4. Why Soft Skills Matter Impact on the Workplace : Improve team collaboration Enhance leadership abilities Increase overall productivity Foster a positive work environment Impact on Career Growth : Better job performance Higher job satisfaction More opportunities for advancement

5. Key Soft Skills 1. Communication : Clear and effective verbal and written communication Active listening and feedback 2. Leadership : Inspiring and motivating teams Strategic thinking and decision-making 3 . Emotional Intelligence : Understanding and managing your emotions Empathy towards others 4 . Adaptability : Flexibility in the face of change Problem-solving in dynamic environments 5 . Conflict Resolution : Managing and resolving disputes Negotiation skills

6. Developing Communication Skills Verbal Communication : Clear and concise speaking Active listening Non-Verbal Communication : Body language Eye contact Written Communication : Clarity in emails and reports Proper tone and etiquette

7. In 2024, the most in-demand soft skills are as follows: Time management Communication Adaptability Problem-solving Teamwork Creativity Leadership Interpersonal skills Work ethic Attention to detail

8. Thank you