Witing line (Queuing) Theory in operational research.pptx

This slide is prepared to full fill the learning objectives focusting waiting line theory of management research.

1. Waiting Line Theory Queueing theory, also known as waiting line theory, is a branch of operations research that examines the behavior of queues or waiting lines. It involves analyzing and optimizing the flow of entities through a system, such as customers waiting in line at a store, vehicles in a traffic jam, or tasks in a computer's queue. Queueing theory helps businesses and organizations better understand and manage queues to enhance efficiency, reduce wait times, and improve customer satisfaction.

2. Elements of Queueing Theory

3. Types of Waiting Line System

4. Operating characteristics of waiting line System