INTRODUCTION TO AIRLINE
OPERATIONS
UNIT 01
Learning Objectives:
•Global airline industry and Sri Lankan Airline industry
•Drivers of global air transportation
•Core areas of airline operation
•Overview of airline planning process
Drivers of Global Air Transportation
•Increasing integration of world
economies and societies.
Globalization
•Population growth, urbanization,
and per capita income
Demographics
•Reduction in rules and restrictions
on airline competition
Liberalization
•Determine the cost of providing air
transportation. Ex: fuel and labor
Factors of
production
International Air Transport Association
(IATA)
▪IATA-Thetradeassociationfortheworld’sairlinesformedinApril
1945inHavana,Cuba.
▪ItisheadquarteredinMontreal,Canada
•Itconsistsof290airlinesrepresenting117countries.
•By improving the
understanding of the air
transport industry among
decision makers and
increasing awareness of the
benefits that aviation
brings to national and
global economies.
Representsthe
airline industry
•By assisting airlines in
simplifying processes and
increasing passenger
convenience while reducing
costs and improving
efficiency.
Leadsthe
airline industry
•By helping airlines to
operate safely, securely,
efficiently, and
economically under clearly
defined rules.
Servesthe airline
industry
3.Accounting or prefix codes (Ex:603 = SriLankanAirlines)
For transport documents (At the beginning of a ticket
number, Airway bill)
Thecodesarefundamentaltothesmoothrunningof
hundredsofcomputersystemswhichhavebeenbuiltaround
thesecodingsystemsforpassengerandcargotraffic
purposes.
IATA Code ICAO Code
Sri Lankan Airlines UL ALK
Bandaranaike
International Airport
CMB VCBI
RatmalanaAirport RML VCCC
MattalaRajapaksa
International Airport
HRI VCRI
•Flag Carrier of Sri Lanka
•Primary Hub
•Alternative Hub
•Number of countries and
destinations served
•Fleet
•Number of passengers carried
(2018)
•Tonnesof cargo carried (2018)
•Totalrevenue and Total capital
expenditure (2018)
•Frequent Flyer Programme