Unique, one-time operations designed to accomplish a
specific set of objectives in
a limited time frame.
Build A
A Done
Build B
B Done
Build C
C Done
Build D
Ship
JANFEBMAR APRMAY JUN
On time!
Projects
•Deciding which projects to implement
•Selecting a project manager
•Selecting a project team
•Planning and designing the project
•Managing and controlling project resources
•Deciding if and when a project should be
terminated
Key Decisions
Project Manager
Responsible for:
Work Quality
Human Resources Time
Communications Costs
•Temptation to understate costs
•Withhold information
•Misleading status reports
•Falsifying records
•Comprising workers’ safety
•Approving substandard work
Ethical Issues
Project Life Cycle
Concept
Feasibility
Planning
Execution
Termination
M
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•Risk: occurrence of events that have
undesirable consequences
–Delays
–Increased costs
–Inability to meet specifications
–Project termination
Project Risk
•Identify potential risks
•Analyze and assess risks
•Work to minimize occurrence of risk
•Establish contingency plans
Risk Management
Work Breakdown Structure
Project X
Level 1
Level 2
Level 3
Level 4
A hierarchical listing of what must be done during a project
MARAPRMAYJUNJULAUGSEPOCTNOVDEC
Locate new
facilities
Interview staff
Hire and train staff
Select and order
furniture
Remodel and install
phones
Move in/startup
Planning and Scheduling
Gantt Chart
PERT and CPM
PERT: Program Evaluation and Review Technique
CPM: Critical Path Method
•Graphically displays project activities
•Estimates how long the project will take
•Indicates most critical activities
•Show where delays will not affect project
Network Diagram
•Network (precedence diagram) Diagram of
project activities that shows sequential
relationships by use of arrows and nodes
•Activity-on-arrow (AOA) Network diagram
convention in which arrows designate activities
•Activity-on-node (AON) Network diagram
convention in which nodes designate activities
•Activities Project steps that consume resources
and/or time
•Events The starting and finishing of activities,
designated by nodes in the AOA convention
Network Diagram
•Path A sequence of activities that leads
from the starting node to the finishing node
•Critical path The longest path; determines
expected project duration
•Critical activities Activities on the critical
path
•Slack Allowable slippage for a path; the
difference between the length of a path and
the length of the critical path
Project Network – Activity on Arrow
1
2
3
4
5 6
Locate
facilities
Order
furniture
Furniture
setup
Interview
Hire and
train
Remodel
Move
in
Project Network – Activity on Node
1
2
3
5
6
Locate
facilities
Order
furniture
Furniture
setup
Interview
Remodel
Move
in
4
Hire and
train
7S
Network Conventions
Example 1
1
2
3
4
5 6
8 weeks
6 weeks
3 weeks
4 weeks
9 weeks
11 weeks
1 week
Locate
facilities
Order
furniture
F
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r
n
i
t
u
r
e
s
e
t
u
p
I
n
t
e
r
v
i
e
w
H
ire and train
R
e
m
o
d
e
l
Move
in
•Network activities
–ES: early start
–EF: early finish
–LS: late start
–LF: late finish
•Used to determine
–Expected project duration
–Slack time
–Critical path
Computing Algorithm