2025-Servant Leadership in Action - Slideshare.pdf

The “Servant Leadership in Action – Being a Scrum Master in Life and Work” session was presented by Raghavendra (Ragz) Mithare and Divya Sareen on Sunday, 5 October 2025.

Session Details

Time:

2:30–3:30 pm (UK/London)

7:00–8:00 pm (India/Bengaluru)

Purpose

The session explored how servant leadership principles can be applied both in professional and personal contexts, using the Scrum framework as a model for collaboration, adaptability, and continuous improvement.

Key Topics Covered

Introduction and Icebreaker: Participants introduced themselves, shared their Agile experience, and set expectations.

Scrum Overview: Explanation of Scrum roles (Scrum Master, Product Owner, Development Team), events (Sprint Planning, Review, Retrospective), and artefacts (Product Backlog, Sprint Backlog, Increment).

Scrum Activity: Interactive exercises demonstrating teamwork and iterative improvement.

Context of Agile: Discussion of the Agile Manifesto and how people and culture form the foundation of Agile practice.

Certification Path: Overview of Scrum Master certifications (CSM, PSM, SSM) and introduction to the “Servant Leadership in Action” 6-week course offered by the presenters.

Reflection: Group retrospective on key learnings and areas for improvement.

Theme

The central theme emphasised that Agile and Servant Leadership are people-centred approaches. They focus on empathy, collaboration, learning, and continuous improvement to enhance both professional effectiveness and personal growth.

1. Servant Leadership in Action
Being a Scrum Master in Life and Work

Sunday, October 5 · 2025
2:30 – 3:30pm (Time zone: UK/London)
7:00 - 8:00 pm (Time zone: India/Bengaluru)


Presenters:
Raghavendra Mithare
Divya Sareen

2. Why we are here today?

3. on the court / on the stands

4. Let’s know each other a bit ...

5. 1.Name:
2.Joining from:
3.Profession :
4.Agile Experience:
5.Expectations from today’s session:
6.Some fun fact/something outside
of your work :

6. What we are going to cover today?

7. Key topics

●Scrum Overview
●Scrum Activity
●About the course
○Servant Leadership in Action - Being a Scrum Master in Life and Work
●Context of Agile
●Q&A
●Closing

8. Some Failed Projects
FBI Virtual Case File (VCF): $170M wasted, scrapped after years of delays.
London Ambulance Dispatch System (1992): £7.5M, failed immediately and
abandoned.
FAA Advanced Automation System (AAS): $2.6B, cancelled after 13 years.
DIMHRS (DoD HR System): $850M+, cancelled after 11 years with no delivery.
Denver Airport Baggage System: $560M+, caused a 16-month airport delay.

9. Scrum

10. Scrum

●Scrum (n): A framework within which people can address
complex adaptive problems, while productively and creatively
delivering products of the highest possible value.

●Scrum is a framework for developing and sustaining complex
products
○consists of Scrum’s roles, events, artifacts, and the rules that bind them
together.

11. Scrum - glue
Roles

Scrum Master (SM)

Development Team
(DT)

Product Owner (PO)
3
Events

Sprint Planning

Sprint Review

Sprint Retrospection

Daily Scrum

4
Artifacts

Product Backlog

Sprint Backlog

Increment*
3

12. Product
Backlog
Sprint
Backlog
Sprint
Planning
Daily
Scrum
Sprint
Review
Sprint
Retrospective

PO
PO/SM/DT
SM/DT
DT
PO/SM/DT/
Customer
SM/DT

13. Scrum in action

14. Round - 1
Please follow the instructions
Complete the sequence row wise , try to complete as many rows as possible in 1
minute
N +1A, B ..N +3
1 M 5



2 N 8
3 O 11

15. Round - 2
Please follow the instructions
Complete the sequence col. wise, 4 rows at a time , try to complete as many rows
as possible in 1 minute
N +1A, B ..N +3
1 M 5



2 N 8
3 O 11

16. N +1 A6, B .. N +3
1 M 5







2
3
4

N
O
P

8
11
14

5
6
7
8


Q
R
S
T

17
20
23
25

17. Scrum Master Certifications

18. CSM
Certified
ScrumMaster,
by Scrum
Alliance

Validity : 2 years
Cost : £550-
£1500)

Course + Exam


PSM
Professional
Scrum Master,
by Scrum.org


Validity : Lifelong
Cost : £200

Exam only


SSM
SAFe Scrum
Master, by
Scaled Agile

Validity : 1 years
Cost : £650-
£1500)

Course + Exam

19. Servant Leadership in Action - Being a Scrum Master in
Life and Work
Commitment for Certification Path
●2 hours per week for 6 weeks (exam support for 3 months)
● £450 £150 or INR 15,000/-
●be part of the community
Take your time to decide. Talk to to me if you need help to make a choice.

20. Questions?

21. Some context

22. February 11-13, 2001
The Lodge at Snowbird ski
resort

23. Manifesto for Agile Software Development


We are uncovering better ways of developing
software by doing it and helping others do it.
Through this work we have come to value:
Individuals and interactions over processes and tools
Working software over comprehensive documentation
Customer collaboration over contract negotiation
Responding to change over following a plan
That is, while there is value in the items on
the right, we value the items on the left more.

24. Manifesto starts with “We are uncovering ...
Agile is an emergent
approach—solutions, plans, and
practices evolve through continuous
learning and adaptation.

25. Scope VS Time focus
Waterfall
Scrum
scope
cost time
t1 t2 t2 t2 + n
time +n
scope
cost time
t1 t2
t2
scope - x
In waterfall projects, when
all features aren’t ready,
timelines extend and
budgets increase. In Scrum,
scope is reduced to deliver
on time and within budget.
The key difference: by t2,
Scrum has already delivered
value, while waterfall
delivers nothing until the
end. Scrum enables faster
go-to-market, quicker
feedback, better user
alignment—and its iterative
approach ensures a
continuously improving
product.

26. “Agile”
CULTURE
PEOPLE
PROCESS

27. Agile is about People, Culture

28. ●developing in increments/iteration
●collaboration with stakeholders
●improving based on feedback/reflection

29. Retrospection

30. What went well during the session?
What could have gone better or needs improvement?
What is your biggest takeaway or key learning from this
session?

31. Thank you.