8 Key Challenges and Steps to Monetizing Your Communication Services

Learn what are the 8 major challenges and 8 essential steps to monetize communications services (Telecom, UCaaS, CCaaS, IoT, Internet Services, etc.). You will also learn how these steps can benefit your business. Some of the major challenges includes revenue leakage, compliance risks, pricing challenges, customer churn, total cost of ownership, operational inefficiencies, etc.

1. Fully Configurable
and Integrated
BSS/OSS Solution
Delivered on the
Cloud
Financial reporting,
forecasting, and audit-related
billing issues
Customer churn due to
inaccurate charging and billing
errors
Unable to expand into new
channels/geographies to
maximize revenue opportunities
Manual and swivel chair
operations across disparate and
disconnected revenue systems
Unnoticed and uncollected
revenue leakage due to inefficient
billing
Sales quoting and billing are out of
sync, and time-to-market challenges
Complexities in entitlement-based
consumption and tracking of overages
Barriers between billing and customer
service negatively impacting
customer experience2
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8
Major Challenges
in Monetizing
Communications
Services:5
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www.onebillsoftware.com

2. 8
Essential Steps
to Monetize
Communications
Services:
Capturing omnichannel orders
Opportunity tracking and pipeline management
Offering personalized pricing and discounts
Managing on-demand quoting and approval
Creating and managing contract terms
Configuring flexible catalogs of products and bundles
Launching promotions, discounts, and trials with speed
Associating entitlements to product offerings.
Managing product life cycles
Analyzing cost and margin to maximize profitability
Configuring proration complexities
Managing subscription life-cycle: upgrades,
downgrades, suspensions, and resuming services
Handling subscription cancellations and renewals
Implementing price changes, locking, and escalations
Co-terminating subscriptions based on contract
Provisioning and activating orders in real-time
Automating workflows to orchestrate orders
Managing inventory, truck rolls, shipping, etc.
Interacting with downstream systems & handle failures
Seamless service termination
Offering term-based entitlements (daily, weekly, monthly,
yearly, evergreen, etc.)
Providing currency and non-currency-based entitlements
Configuring roll-over or use-it-or-lose-it entitlements
Handling real-time consumption overage (beyond
entitlements)
Setting up overage triggers for prepaid business models
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Order Management
Dynamic Offer Management
Real-time Order Fulfillment
Subscription
Life-cycle Management
Entitlement based Charging

3. 8 Key Benefits of
Using OneBill
Supporting multiple payment methods: credit cards,
ACH, checks, vouchers, etc.
Offering on-demand and auto-pay options
Handling of adjustments, credit/debit Notes, and
write-offs
Sending dunning reminders and late fee application
Terminating Services and de-provisioning of services
Applying real-time and bill-time taxes
Managing sales and communication service taxation
Handle recurring, non-recurring, metered, and ad-hoc
charges
Charging in advance and arrears
Enabling flexible billing cycles: on-demand, weekly,
monthly, quarterly, annually, etc.
Upholding PCI compliance
Supporting ASC 606/IFRS-15 compliant revenue reporting
Creating general ledger and journal entries
Handling of Performance Obligations (POB), Standalone
Selling Prices (SSP), Contract Modifications, Price
Allocation, etc.
Providing dashboards and Business Intelligence
Increased bottom-line growth by preventing
revenue leakage, reducing costs, and
increasing cash flow
Improved customer loyalty and retention
through accurate billing and seamless
customer interaction
Reduced time-to-revenue and increased
efficiency by automating end-to-end revenue
operations
Effortless selling of a mix of digital & physical
products with a combination of subscriptions
and usage-based pricing models
Agility in quickly launching new products,
promotions, and bundles
Accelerated sales growth by opening up new
markets, currencies, channels, etc.
Informed decision-making
with improved forecasting,
financial reporting, and
revenue recognition
Reduced
compliance risks
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Taxation & Invoicing
Receivable Management
Revenue Reporting & Compliance

4. [phone]
[email protected]
www.onebillsoftware.com
OneBill Software, Inc. Santa Clara, CA 95054
Talk to OneBill's
billing and revenue
management experts
Awards and Recognitions
Why Choose OneBill?
Telecommunications focused
Fully configurable and white label portal
Full turn-key solution
Unified retail and wholesale billing
Built-in usage rating and mediation
Hyper-scalable order orchestration
Service provisioning and activation
Telecom taxation
Multi-tier channel partner management
Open API integration
End-user self-care portals
Multi-currency & multi-language support
ASC 606/IFRS 15 compliant revenue
recognition
PCI/ISO 27001 certified platform
HIPPA compliance
GDPR compliance for data privacy
Security focused – SOC1/SOC2 compliance
Who We Are?
Founded in 2009 in Silicon Valley
30+ years in telecom billing
200+ satisfied telecom customers worldwide
Received numerous awards and recognitions
Global customer base (in 5 continents)
No-code implementation
Superior 24x7 customer support