a presentation on english communication skills

4,696 views 60 slides Mar 20, 2018
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About This Presentation

related contents:
communicaion and skills,
glimpse of commmunicaion skills
development of communication skills


Slide Content

Communication Skills A Presentation Report

Contents Glimpse of communication skills Types of communication skills Listening Skills Differences between Listening and Hearing Speaking Skills Reading Skills Writing Skills Conclusion Standpoints for developing communication skills

Group Members Pintu Ram Ayush Kumar Nabeel Ahamad Pranav Singh Ashish Kumar Devansh Dargarh

Communication Skills -Pintu Ram

Communication Communication-> Latin word “ commūnicāre ” which means “ to share ”. “Communication is the act of conveying intended meaning from one entity/group to another through the use of mutually understood signs and semantic rules.”

Skills Ability to do something. A skill is the ability to carry out a task with determined results often within a given amount of time, energy or both.

Communication Skills Communication skills are the use of language and express information. Language should be receptive. And the information should be meaningful .

During research Communication is the of every organization.

Glimpse of Communication Skills Great communication skills can prove to be a successful person on the workplace. Whenever Steve Jobs gave a presentation, he would become headlines of the newspaper.

Listening Skills - Ayush Kumar

LISTENING Ability to understand and respond effectively to oral communication. Most important communication skill We probably spend more time using our listening skills than any other skill. It requires attention.

  TYPES OF LISTENING -Attentive listening :- Involves paying attention to the words that are being spoken.   -Selective listening :- Involves focusing on the desired/specific part of the message .   -Evaluating listening :- Involves evaluating and analyzing the message being received

-Appreciative listening :- listening for pleasure and enjoyment -Emphatic listening :- listening to provide emotional support for the speaker

BARRIERS TO LISTENING Physical barriers – -Noise -Uncomfortable environment -Message overloaded -Frequent interruptions  

People related barriers- -State of health -Disability -Wandering attention -Impatience -Attitude

HOW TO IMPROVE LISTENING SKILLS – -Accept that listening is hard work -Prepare to listen and positive attitude -Keep an open mind and resist distractions -Understand and concentrate on the text -Hold your tongue and delay judgments

Difference between listening and hearing - Nabeel Ahamad

Someone rightly said, “Hearing is through ears, but listening is through the mind.”

Following points distinguish hearing and listening: 1.Type of act 2. Process 3. Operation 4.Starting point 5. Activity 6. Reason 7.Selection and focus 8.Attention and efforts 9.Conscious or subconscious 10.When it happens?

1. Type of act: Listening is a Psychological Act. It means it relates to a conscious mind or mental phenomena. Hearing is a Physiological Act. It implies it is one of the biological mechanisms involved in the functioning of a human body. 2. Process: Listening is an active mental process. Hearing is a passive bodily process. 3. Operation: Listening involves simultaneous operation of: Sound detecting eardrums, Conscious psyche (i.e. fully aware mind), and An alert reasoning brain. Hearing involves only the working of audio sensing eardrums subconscious functioning as a sound detecting bodily organ.

4. Starting point Listening starts after hearing when we begin to select a particular type of sound, focus on it and make an interpretation out of it. On the contrary, hearing begins before we listen when sound is subconsciously detected on our eardrums. Here, we don’t try to make a meaningful understanding because if we do so it becomes a listening process. 5. Activity In the listening process, we first focus our attention on a particular form or type of sounds (like speech, music, etc.) we are interested in and then try to deduce its meaning. In the hearing process, may types of sounds fall on our ears, but we are not entirely aware of what we hear. We are only capable to hear all those sounds that fall within the human audible range of 20 Hz to 20 Khz . We hear sounds irrespective of whether we like or dislike them.

6. Reason We listen because we feel certain sounds are important to gain knowledge, receive useful information and are, therefore, worth listening. We hear because we neither have a full awareness nor any control over it. To hear or not to isn't within our choice or preference. 7. Selection and focus In listening we are selective and focus only on some wanted sounds and filter out (ignore) other unwanted sounds. In hearing, we are not selective at all. Here, we neither focus on a particular sound nor filter out any unwanted sounds. We are compelled to hear all present sounds altogether.

8.Attention and efforts In listening, we pay close attention and put focused mental efforts to derive the meaning of a kind of sound we have decided to listen. In hearing, we neither pay any close attention nor put any mental efforts to figure out what we hear 9. Conscious or subconscious Listening occurs at a conscious level. That is, whatever we listen to we are entirely aware of it and mentally involved in it. Hearing occurs on a subconscious level. That is, anything we hear to, we are only partially aware and not mentally involved in it. In other words, we sense or feel the sound but don't focus any attention on it.

10. When it happens? Listening happens only when we take an active mental interest to understand the meaning or at least know some background of a type of sound we are hearing. It involves psyche i.e. a conscious mind. Hearing is always happening even if you don't take any keen psychological interest. It is so since the sound (though unwanted) continuously fall on your ears and as a part of our bodily function we sense it and thus hear it unwillingly

Examples of listening and hearing:

Speaking Skills - Pranav Singh

Speaking Speaking is an important skills. Speaking is an interactive process in which both the spoken & the listener play their respective roles. Speaking is used to converse, express feelings, thoughts, emotions etc. Speaking is essential in all the situations, whether it is informed or formal.

Types of Speaking Interactive Speaking Partially – Interactive Speaking Non-Interactive Speaking

1. Interactive Speaking In Interactive speaking, both the speaking and the listening especially contribute in the process of speaking . Speaker conveys a message through oral speaking and listener receives the symbols, decodes then.

When listener gives feedback to the speaker, the process known as interactive speaking. It can be held in both formal as well as informal situations. Conversation, dialogue, interview, group discussion are some of the era of interactive speaking.

2. Partial Interactive Speaking In partial interactive speaking, speaker speaks more and listener plays a minor role. He/she interacts only to asks questions, clears doubts etc. It can also be held in informal as well as formal situations. Example: Teacher teaches in the class and student listen to the teacher.

3.Non interactive speaking: In interactive speaking, the speaker speaks and the listener listen to the speaker passively. It is one side process. The listener neither interact nor ask any questions. Example: Announcement of policy decisions speech by a leader.

Reading Skills - Ashish Kumar

Reading Reading is another important communication skill. It is acquired through constant experimentation. It is the process of looking at the written or printed symbols, And translating them into meaningful message. In this process, a Person sits down and runs her/his eyes through the symbols. It is taken as a passive process, but it is not passive. Knowledge of written symbol is Essential for the reader. It is crucial to effective communication.

Effective reading requires: Knowledge of the symbols. Knowledge of grammar and vocabulary. Reason of reading. Ability to understand.

Types of reading: Skimming Scanning Extensive reading Intensive reading

Skimming: This type of reading is done when there is a short of time . Skip the details and grasp the main ideas. For example: When we visit a book shop To purchase a book On a particular topic, We go through the list of contents and choose a book. This type of reading is termed as skimming .

Scanning: This type of reading is done for a specific purpose. It is a detailed reading, in which reader reads each and every word of the text carefully. For example: reading of newspaper .

Extensive reading : Reading for pleasure is known as Extensive reading. This type of reading is done in our free time. It is enjoyable and informative as well. For example: reading of novel, comic strip, or magazine .

Intensive reading : Reading slowly with concentration is known as intensive reading . It is done when you have to extract specific information from the text. Reading of a report for contract is an example of intensive reading.

Writing Skills - Devansh Dargarh

Writing Writing is a form of communication that allows people to put their ideas and feelings on paper, to organize their knowledge and beliefs into convincing arguments and to convey meaning through well constructed text.

Writing is one of the best method to communicate. It is the oldest forms of communication. In today’s age of information and technology, writing has become a lost art.

General writing Technical writing Business writing Academic writing

General writing General writing is used for general purpose. It is informal in nature and style. It is free from technical word and jargons.

Business writing Business writing is used for business purpose. It is less formal in style and nature. It is used in both formal as well as informal situations For example: an order letter brochures, etc.

Academic writing It is based on analysis the writer analysis and issue Idea subject or topic. The main purpose of academic writing is to make complicated ideas easier to comprehend. The writer use only formal language and words and he does not use casual for words slangs and contradiction.

Technical writing Technical writing is meant for a specific purpose and specific audience. It is learnt through constant practice. Writer needs to follow a set pattern.

Advantage of written communication Create a permanent record. Allow you to store information for future reference. Easily distributed. All recipients receive the same information. Written communication is more precise and explicit. It provides ready record and references necessary for legal and binding documentation.

Conclusion -Pintu Ram

5 Standpoints for Developing Good Communication Skills The art of effective dialogue/ communication constantly increases your success percentage. Five principles or stand points are abbreviated in given in the figure. SKILL:- S- SUPPORTIVE TALKER K-KNOWLEDGEABLE INDIVIDUAL I-INTELLIGENCE QUESTIONER LOGICAL START & END L-LOVELY LISTNER

S - Supportive Talker (Collaborative and Motivator in Conversation) This is the main part of the art of conversation. In which we give the opportunity to others to speak. we should always encourage them to speak because it is considered as the greatest virtue of being a successful speaker.

While talking, it is also very important to have eye contact. Someone is speaking and you are looking around and you are not giving him your support, so keep the eye-contact.

Secret of companies' progress

K - Knowledgeable Individual (knowledgeable or educated person) - You will be able to talk effectively when you have good content to speak. Increase your knowledge, see all the general things that you know, but if you project yourself as a field expert then you should have knowledge as an expert.

Better to remain silent and be thought a fool than to speak out and remove all doubt.

Intelligent Questioner - Questioning is an important aspect of the communication. By this we become aware that the front person is showing interest in our things. Asking the right questions at the right time is a great quality.

Logical Start & End   It is considered a very difficult task to start a conversation. Because starting a conversation is also an art. for this we should the choose the right topic and proceed forward. To get started, you can talk to many topics, like-   about the weather of the city General conversation on politics, education etc.

  Lovely Listener Being a good listener is a great quality, but unfortunately it is found in very few people. The best way to be popular in family, society, relatives is to become a good listener