Advance Website Helpdesk Customer Support Ticket Management Odoo

Effortlessly manage tickets via email, admin, or website forms, and take advantage of features like merging, reopening, and assigning by type. Create orders and invoices directly from tickets, send updates via WhatsApp, and track progress with timesheets—everything you need, all in one place.

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👉Key features of advanced website helpdesk odoo module :

⏺Dashboard For Tickets Tracking
⏺Helpdesk Tickets List
⏺Helpdesk Tickets Filter
⏺advanced helpdesk SLA Policy
⏺Assign Tickets Via Ticket Type, Team
⏺Helpdesk Multi language support
And more.....

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1. Advance Website Helpdesk Support Ticket Management : http://www.aagaminfotech.com : [email protected] : [phone]

2. Odoo Advanced Helpdesk Support Ticket and Issue Management Module Website Helpdesk Support Ticket Management in Odoo

3. App Info: Advance website helpdesk ticket and issue management odoo module This odoo advance website helpdesk helps customers to create and manage support tickets and recorded their issues to wards products in just few clicks. odoo advance support tickets portal helpdesk module also allow customers ti create tickets with odoo website . Advance odoo website helpdesk odoo module supported in odoo All version with enterprise and community both.

4. App Info: Odoo Advance website Helpdesk Support Ticket Module allows you to manage and create Support Tickets for customers and access Ticket Portal for complete Issue Management. Customer also able to create support tickets with odoo website. Advance website helpdesk integrate companies and customers digitally customers can create tickets and record their query and at other companies can see customers quarries in tickets and resolve this quarries on time .

5. Key Features for Odoo Advanced Website Helpdesk: Helpdesk Support Ticket management module supported Odoo All Versions with Multiple Languages supported (English, Arabic, Chinese Traditional, Chinese Simplified, Danish-dansk, Dutch-Nederlands, Spanish - Español, French- français,Russia-Russian) in odoo backend.

6. Key Features for Odoo Advanced Website Helpdesk: Customers can create support tickets with attachment of documents from the odoo website. Create Teams, Support Manager for assign tickets, track status of tickets. Team manager, Team Leader, users create tickets from the odoo website helpdesk admin and from the portal system.

7. Key Features for Odoo Advanced Website Helpdesk: Add SLA policy for finish tickets on time. Team member only see his tickets, automatically assign tikets, manually assign tickets. Support manager assign tickets, track tickets status, track team activity. Customers can create support tickets via support email and received Created ticket detail in email. Team member only see his tickets, automatically assign tikets, manually assign tickets. Support manager assign tickets, track tickets status, track team activity.

8. Key Features for Odoo Advanced Website Helpdesk: Odoo Helpdesk dashboard with chart available for monitoring all activity of the helpdesk system in odoo backend. Allow customers to create a ticket by odoo Helpdesk Website form, the ticket automatically creates at odoo backend Customers can check the status of all submitted support tickets in the Account section of the odoo website

9. Key Features for Odoo Advanced Website Helpdesk: Admin user, Support manager assign tickets to support agents, team from odoo backend. Customer upload document file in attachment and Support team can check document to provide support to customers. Support Agent, Team or technician fill timesheets on a ticket to provides paid support to customers

10. Key Features for Odoo Advanced Website Helpdesk: Chatterbox for customers and support agents, technicians manage tickets with tech support portal, and support managers can communicate to team. The Support Manager or Support Agent can close tickets and send the invoice to customers through the customer support system Email notification settings for every activity of support tickets

11. Key Features for Odoo Advanced Website Helpdesk: Create customer support ticket invoices from timesheets in the Customer Support and Helpdesk system in Odoo Odoo helpdesk comes with the feature of call center management within the odoo website helpdesk support ticket and Issue management module, which allows creating tasks for helpdesk tickets

12. Key Features for Odoo Advanced Website Helpdesk: The support manager easily creates an invoice with the help of timesheets with a few clicks The support agent can inform customers to manage helpdesk ticket stages under support tickets in odoo The customer submits the ticket subject so the support agent or support manager can understand the customer ticket and provide support

13. Key Features for Odoo Advanced Website Helpdesk: The customer can submit rating and review/ comments on particular ticket The customer can login and close their ticket from website helpdesk frontend Filter option in odoo backend for view customer ratings and review/comments

14. Key Features for Odoo Advanced Website Helpdesk: With the help of an Online ticketing system for customer support in Odoo, you can create tickets, show tickets and search tickets by filling up the customer ticket form Odoo Website Helpdesk and Support System Module allows you to view tickets with data such as Kanban View, Calendar View, List view, Activity View, and much more

15. Key Features for Odoo Advanced Website Helpdesk: Roles and Rights - set roles and rights to support agent/helpdesk employee for work in helpdesk system Odoo Website HelpDesk Ticket Filter Options with Team, Assigned, Date with Status display Create Sale Orders, Invoices, Purchase Orders from Tickets

16. Website Heldesk Menu, features Details:

17. Advance Website Helpdesk Module Functional Videos :

18. Advance Website Helpdesk Module Functional Videos :

19. Advance Website Helpdesk Module Functional Videos :

20. Odoo Website Helpdesk Dashboard - Customer Ticket Support and Issue Management

21. Odoo Website HelpDesk Ticket Filter Options with Team, Assigned, Date with Status display (New Feature)

22. Summary - Overall Status of HelpDesk Customer Tickets Status and Reports

23. Support User of this helpdesk support module

24. Helpdesk Advance Setting for SLA Policy, Sales, Invoice and Purchase Order Creation..

25. Helpdesk Team Detail Add Support Users, Manage Team and Set Assign tickets method.

26. Add SLA Policies. Add Tickets Activity Types.

27. create tickets activity types helpdesk in odoo Create Tickets from Admin, Assign to Team (User), Add SLA Policy, Priority, Tags in ticket. You can create Invoice, Sale Order, Purchase Order from Tickets.

28. Website Support Ticket Form Website Support Ticket Attachment Configuration

29. Please see Advance Website Helpdesk Support Ticket Management Module more details in odoo apps. : http://www.aagaminfotech.com : [email protected] : [phone]