AI in Learning Technology – Where are we today and headed ?

The webinar will tackle the most pressing questions about the real-world application of AI in learning technology. Our panelists who have “hands on” experience with AI, will go beyond the buzzwords to provide a realistic assessment of where we are today and where we are headed.

Join us to explore:

AI in the LMS : How are Learning Management Systems actually leveraging AI? From personalized learning paths and content recommendations to advanced analytics, we’ll discuss what’s working and what’s still in development.
AI in Content Creation : Our panel will share how AI is being used as an accelerator, automating tasks like drafting content, generating quizzes, and repurposing material to free up L&D professionals for higher-value work.
AI in Other Learning Tech : We’ll broaden the scope to candidly discuss the current state of Gen AI platforms and other tools, including chat bots software, video platforms, and what to expect next.

Stacey Fisher - Account Executive – Scheer IMC Learning

Stacey brings over 15 years of expertise to the digital learning industry, with a comprehensive background spanning account management, sales, operations, and project management across both learning technology and custom content development. Her passion lies in exploring how thoughtfully designed technology can transform the learner experience, drive meaningful behaviour change, and deliver measurable ROI for her clients.

David Hegarty -Co-Founder – Wet Fish

David has been researching, discussing, implementing and assessing the intersection of learning and technology for over 20 years and has helped hundreds of organisations and millions of learners to achieve better performance through online learning. Since 2023, the focus at Wet Fish has been to completely reinvent the tools, platform and learner experience to leverage AI effectively, safely and affordably.

Jeevan Joshi Community & Research Mgr, LearningCafe, Sydney

Jeevan has designed and delivered Learning, Knowledge & HR ecosystems that are business-responsive, user-centric, technology enabled and based on Agile principles. Passionate about Learning and its ability to achieve bottom-line results, employee engagement, and social impact.

1. WWW.LEARNINGCAFE.COM.AU @lrncafe
Session Tips/Info
•Mute your microphone till you
are ready to speak.
•Use the chat window to post
your questions, comments
and insights.
•This is a free and frank
discussion. Diversity of views
is welcome.
•This session is being
recorded and will be available
at our website.
•Zoom AI is being used
generate summaries of this
discussion but not minutes.
Practice
Leadership In
Organisational
Learning
Knowledge
PerformanceAI in Learning Technology –Where are we today
and headed ?
Stacey Fisher
Account Executive –
Scheer IMC Learning
Jeevan Joshi
Community & Research
LearningCafe
Wed 8, October 2025 Sydney 12 pm| Singapore 10 am | India 7.30 am
David Hegarty
Co-Founder
Wet Fish
AI Enhancements
Content
Image/video

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LearningCafe is a Community of forward-looking professionals
interested in frank discussions about current issues and trends in the
science and art of organisational learning, capability knowledge and
collaboration; and its application at work.
Preparing L&D
Professionals &
Function for
Post AI
Adoption
Assist with new skills and mindset for
Learning Professionals
Adapting the Learning Function
(process, systems) to Post AI
Provide a platform to experiment and
collaborate.
Linking L&D
to the big
issues of our
time
Reskilling for workforce impacted
by AI
Assisting with Mental Health in the
community
Doing our bit for Climate Change
LearningCafe believes that L&D will fundamentally change
with AI adoption and other macro trends. L&D will need to
proactively examine and adapt our methods, skills and value
proposition.
Our new focus
Practice Leadership in Enterprise LearningSince 2013

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Workshop -Learning Analytics -Experiential F2F Workshop
Thurs 27 Nov, Sydney
Webinar -12
th
Annual LearningCafe Omnibus
Thurs, 4 Dec 12 –2 pm
4 x 30 min session, 8 speakers.
Workshop -Agentic AI in Learning
End of Jan, Melbourne
Experiential F2F Workshop
Event -7
th
LearningCafe UnConference
Early 2026
Limited to 150. Cutting edge content & discussion
The Science and Craft of Learning Analytics & Data
Thurs 27 Nov, Sydney
Rob Wilkins
20+ years
experience
Jeevan Joshi
20+ years
experience
Ex Head Of Information Services -
Catholic Edu Diocese
NSW –Dept of Edu, AMP and St
George Bank
Ex Training OptimisationLead –
Australian Army Training System
Nbn, Westpac, Fairfax Media.
Deloitte, SumTotal
Last Week
Coming Up
Newsletter Sign Up http://eepurl.com/jUoBT
Rego of Interest -https://forms.gle/94XUJN7kjmXaESU76

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FRAMING THE DISCUSSIONStrategyBus PartnerAnalysisDesignDevelopImplementEvaluate
User Experience
Delivery
Content Development
LMS/LXP
Classroom
Type of Learning
Mandarory
Discretionary
Self Directed
Management
Governance
Business Processes
Methods & Standards
Costs
Data & Anaytics
Innovation
RepeatableControlledManaged OptimisedInitial
ITIL Maturity Model
the starting point for use of
a new or undocumented
repeat process.
AI is being used as an
accelerator, automating
content development.
Suitable for high-quality
outputs ?.
Self learning features of AI
platforms provide hints for
Hyper Personalised
Learning is coming.
When do we start adjusting
for use of AI ?
How mature is the use of
AI in LMS/LXP for
enterprise deployment ?
Challenges faced..
All
AI in Learning Approach & Management
AI in Learning –Methods, Tools and Platform

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FRAMING THE DISCUSSION
•Scope of the discussion is Gen AI and not so much Agentic AI.
•Assumption -AI will continue to develop at current pace and
will not be stymied by legislation.
•Assumption -Rapid personal uptake of AI will push corporate
adoption.
Agenda Clarifying Terms & Assumptions
LearningCafe POV
Rapid progress in AI (Gen +
AI) is now available for
personal use.
Enterprise use of AI is
immature and incorporation in
learning tech will be gradual.
L&D professionals and
functions need to proactively
change their value proposition,
as learners take control of their
learning,
Next Steps ?
Interesting
discussion but let
us leave it here.
Form a working
group
Need to more
Discovery/
discussions
Effort/ CommitmentLow
High
Intro &
Framing
AI in
LMS/LXP
AI in Content
Development
Hyperperson
alisation
Q&A
Next
Steps
LearningCafe
Workshops
Subscribe to
“Learning Relearnt”
Newsletter
Mins 10 15 15 10 10

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SURVEY RESULTS Stage of Adoption of AI
Repeatable
Controlled
Managed
Optimised
Initial
ITIL Maturity Model

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SURVEY RESULTS Desired use of AI within the LMS
Personalisation will be stymied by
•Lack of job/skills information
•Lack of tagging/metadata for
content
•Privacy Concerns

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SURVEY RESULTS Biggest Benefit of AI in Content Creation
Does ADDIE and Learning
Standards need to be
adapted to AI ?

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David Hegarty
Co-Founder
Wet Fish
Big Picture
•The evolution of
who tells the story
Middle
Picture
•AI enabling a
Learning Portal
Up Close
•Under the hood
lessons

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The big picture –Who’s telling the stories?

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The big picture –Who’s telling the stories?

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CaseStudy –Ai Enabling MH Workforce Development

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CaseStudy –Ai Enabling MH Workforce Development

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CaseStudy –Ai Enabling MH Workforce Development
Ai enabling the LMS & SCORM Ai enabling Just In Time Ai enabling the learning itself

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Stacey Fisher
Account Executive –
Scheer IMC Learning
AI IN LEARNING TECHNOLOGY -
CONTENT DEVELOPMENT
Where we are today & where are we headed?
15 Years in Digital Learning and what have I learned?

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AI’s IMMEDIATE VALUE
PROPOSITION –LIBERATION!
Get your seat at the table —Arun,
ANZ (L&D Symposium –treasure
map V plumber analogy)
Build capability, deliver impact or risk being
left behind –Grow or Fade? Donald H Taylor,
L&D Survey Series
WHY IS THIS
CRITICAL NOW?
Talk in terms of ROI like Michelle Gibson did
at BHP “Give me half the budget ($60Mil) and
I’ll double the ROI” (Women in trades
apprenticeship program)

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WHERE ARE WE TODAY

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BUILD YOUR TOOLBOX
What tools have real business
application??

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LET’S TAKE A QUICK LOOK
Content creation using
imcExpress

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WHAT’S THE TRADE OFF FOR ALL THIS EFFICIENCY?
Potential Disadvantages
Reduced Memory Reliance:Like phone numbers pre-smartphone –
will we need to remember less?
Knowledge Loss:Will institutional knowledge be lost if always externally
accessible?
How do we balance:Retrieval practice vs. just-in-time AI support?
An image of a brain that has been underutilized because advancements in AI mean that it no
longer needs to think critically or strategically. It is weak and doesn’t work properly.

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THE PATH FORWARD
Getting your seat at the table
Embrace AI for theroutine 70 -80%of work –you have the tools to do
this now!
Protect time & budget forhigh-impact, behavioral changeprojects -the
work that changes behaviors, shifts cultures, and delivers real business
impact.
Use efficiency gains to becomestrategic partners

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Jeevan Joshi
Community & Research
LearningCafe
SELF DIRECTED LEARNING THROUGH AI
PLATFORMS
Hyper Personalised Learning is here.

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Gemini/Chat GPT/ Co Pilot want to be your Study Partner
23
Primary
Purpose
A versatile, general-purpose AI assistant and
chatbot.
A specialized research and note-taking assistant.
Data &
Knowledge
Base
Accesses and synthesizes information from a
vast, real-time knowledge base
Grounded in the specific documents and sources
that you upload.
Output &
Accuracy
Provides general answers and creative
content. While often accurate, it can
sometimes "hallucinate“.
Provides answers, summaries, and insights that
are directly tied to your uploaded sources.
Best For•General questions and conversations.
•Creative tasks like brainstorming, writing,
and coding.
•Generating new content from scratch.
•Quick, one-off information retrieval.
•Deep research, analysis, and synthesis of
information.
•Summarizing large volumes of documents.
•Creating study guides, outlines, and knowledge
bases from your personal files.
•Tasks where accuracy and source-based answers
are critical.
Privacy Data may be used to improve Google's models,
depending on your settings
Uploaded data and interactions are not used to train
its underlying AI models.
Unique
Features
•Real-time Google Search & gmail
integration.
•Multimodal capabilities (processing images,
audio, etc.)
•Generates mind maps and outlines.
•Creates "Audio Overviews" (podcast-like
summaries of your sources).
•Explicitly links responses to the exact source
documents.

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Gemini/Chat GPT/ Co Pilot want to be your Study Partner
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•Step-by-step breakdowns: Break down
complex problems into smaller, more
digestible steps.
•Probing questions: Asks open-ended
and multiple-choice questions to check
your comprehension and think critically
•Adaptable explanations: Adjusts its
explanations based on your responses.
If you get something wrong, it will try a
different approach or offer hints.
•Rich, multimodal content: To aid
understanding, it can include diagrams,
interactive quizzes, and videos etc
•Audio overview
•Video Overview
•Mind Maps
•Reports
•Flash Cards
•Quiz

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Converting to Knowledge Resources
Webinar Recording
Webinar Writeup
Survey
https://notebooklm.google.com/notebook/53eb787c-cb54-4ddb-966d-2cf209965e3e
Analysis Podcast
2 versions
Overview Video
Article
Quiz
Flash Cards

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Three Predictions -AI in Learning Tech
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Workforce will learn via AI browser. LMS/LXP will not
be engine of Learning but just a place to track that
completion of mandatory learning.
AI (Gen + Agentic) and other tech will allow Learners
to Hyperpersonalisetheir Learning.
Learning professionals will need to redefine their
value add by becoming facilitators of learning and
knowledge sharing.
Personal Corporate
•Early adopters –1 yr
•Mainstream -2 yrs
•Early adopters –2 yr
•Mainstream –3 –5 yrs
•Early adopters –Now
•Mainstream –2 -3 yrs
•Early adopters –1 yr
•Mainstream –3 –5 yrs
•Early adopters –Now
•Mainstream –2 -3 yrs
•Early adopters –1 yr
•Mainstream –3 –5 yrs
User Habits Slow to adopt new tech
Cost of using AI Data Privacy
AI advances hard to
keep up with
Legacy mindset and
resistance to change

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AI in Learning Technology -Thematics to Ponder on
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1. Tragedy of the AI commons ?
Smaller workforce with AI ?
2. As AI enables Self Driven Learning,
will current L&D skills be less relevant ?
3. If 1 (fewer FTE) & 2 (decreasing
footprint) eventuates, does L&D need
to evolve it’s value proposition ?
Current GenAI self
learning features will
be added to
Enterprise Platforms
Learner will set up
sophisticated Hyper
Personalised
learning using a
combination of Gen
& Agentic AIStrategyBus PartnerAnalysisDesignDevelopImplementEvaluate
User Experience
Delivery
Content Development
LMS/LXP
Classroom
Type of Learning
Mandarory
Discretionary
Self Directed
Management
Governance
Business Processes
Methods & Standards
Costs
Data & Anaytics
Innovation

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SURVEY RESULTS
https://brandonhall.com/importance-of-learning-strategy-and-governance/#
Immediate Potential Outside Traditional Tools
Does ADDIE and Learning
Standards need to be adapted
for use in Chatbots etc

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Q&A
◼Sense Check
◼This panel are tech enthusiasts –Is it possible that the impact of AI is being overestimated/
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HR/ Capability/ L&D/ Knowledge Mgt/ Productivity
professionals wanting to implement or learn about
Product Management
Collab -Product Management in Learning
Lead
Juhi King –Technology Product Mgr.
Chartered Accountants ANZ
•Applying Product Mgt to L&D/KM/Productivity
•Share Better Practices
•Build Capabilities
•Continuous Improvement Mindset
CALL TO ACTION
Use Cases for AI in
Organisational Learning
for Design, Analysis
Evaluation and
Governance
April 24
Effective Learning
Governance without
the Pretense (BS)
May 24
AI
Governance
https://bit.ly/lcafesignup