ARENA - Young adults in the workplace (Knight Moves).pdf

Presentations of Bavo Raeymaekers (Project lead youth unemployment at the City of Antwerp), Suzan Martens (Service designer at Knight Moves) and Adriaan De Keersmaeker (Community manager at Talk to C)
during the 'Arena • Young adults in the workplace' conference hosted by Knight Moves.

2. Young adultsin the workplace
25 April 2024 • Welcome to Brussels

3. Internet of things
AI & Robotics
VR & AR
Blockchain
Education
Human-centered organisations
The future of work
Accessibility
Inclusive digital transformation
Designing for trust
A patient’s journey
12th edition

4. Welcome
Networking, food & drinks
Baanbrekend dromen
Bavo (Stad Antwerpen) & Suzan (Knight Moves)
Growing with others helps you succeed
Adriaan De Keersmaeker (Talk to C)
Round Table
Hosted by the Service Design Podcast
The Final Act
Networking
19:30
20:00
20:30
21:00
18:00
12th edition

5. Young adults in the workplace
Steps toward a meaningful job
5 June 2024 • Welcome to Brussels

6. Source image: Bruzz

7. youth
unemployment
rate <25 y
in Belgium
Eurostat (Latest update February 2024)
5,6%

8. “The longer somebody has been
looking for a job, the more difficult
it gets.”
Joke Van Bommel of VDAB to De Morgen (2022)

9. Source: De Morgen, 29th of May 2024
Gen Z;lazy, spoiled and
individualistic?

10. Work > personal identityImportance of empathyImpact of mental health
3 main challenges for Gen Z & their employers
123

11. “...we can’t say that Gen Z wants it
all,but we can say that they want
to be seen for who they
authentically are”
Source: Hey bosses: Here’s what Gen Z actually wants at work, Amelia Dunlop & Michael Pankowski (Deloitte)

12. How can we design
future proof work with
young adultsin mind?
Challenge

13. Designing for
young professionals entails
getting curious about them,
investing in wellbeing and building
cross-generational connections.
Levers for designing for young adults at work

14. Project lead youth
unemployment
(City of Antwerp)
Baanbrekend
dromen
Bavo
Raeymaekers
Service designer
(Knight Moves)
Suzan
Martens

15. Tackling Youth
unemployment
in Antwerp

16. •Youth Employment < 30: 26%
•NEET (Not in employment, training,
education or training) < 24: 12%
•One year = +40.000 euro cost to society
WHY?
“Young people who are not engaged in
society are at of risk of disappearing
under the radar”
Raise Awareness !

17. I don’t want to
work just to
survive, but also
to enjoy life
“
“

18. How can we look beyond
numbers and gain a deeper
understanding of the dreams
and challenges of young
adults in order to align policy
with their actual needs?

19. We used the power of
storytellingto bring
stories to life

20. How did we collect
these stories?

21. Our approach
Gaining trustBuilding trustMaintaining trust
Proactivelyreaching
out
Connecting with partner
organisations
Informalapproach
Keeping up (GDPR)
transparency and
personal approach
Using accessible
communication
Accessible and known
location
Making them feel at
easeduring interview
/photoshoot
Letting them lead the
conversation
Using right body
languageand low-key
tools to approach
sensitive topics
Fulfilling trust
Reviewingstories,
photos and video
before publication
Inviting them to
the exposition

23. The expositionas the
cherry on top …
or just a tool to…

24. An exposition as a tool
●to bringend users andstakeholders
together
●for a conversation starterduringco-
creation sessions
●a sustainable awareness tool that can be
reused by partner organisations
●to help policymakersto have a better
understanding of who they are making
decisions for and the complexity of their
context.

25. Find out why Sammy, Abdullah
and Gaith chose this card to
describe their main feelings in
their job search.

26. •“Aanvalsplan jeugdwerkloosheid” designed with:
-Policy makers
-(Social) organisations with expertise
-Youngsters
•3 Goals
1.Prevent that youngster end up in NEET-
situation
2.Find(NEET-) Youngsters and keepthem in the
picture
3.Tailor-made support for vulnerable people in
their search for a job
Public employment service of Flanders
HOW?

27. Take-over with youngsters

29. # Futureproof -Emino vzw
•Supportfor NEET-Youngsters who deal with
obstacles
-Lack of diploma or education
-Language skills
-Attitude
•17-30 years old
•Goal: Job or education
•Individual + grouptraining
•Practical and hands-on →Experience
•Outreachingand clinging
•Warm transfers:collaboration with other
organisations

30. •Motivated youngsters vs. Unfilled vacancies =
big mismatch
•How to close the gap?
•Counseling for companies:workshops and
individual counseling
•Insight in young people
•How to connect?
•Use of social media
•Rearranging and adapting workplaces
•Meet & Greet
•Introducing mentorship
•…
Youth Access lab -HR 3
“The expectations in the vacancies are so high
and unrealistic. We have the feeling we will
never have a chance to get the job”

32. Bavo Raeymaekers
Project Leader Youth Unemployment
[email protected]

33. Any questions
for Bavo & Suzan?
Q&A

34. Growing with others
helps you succeed
Adriaan De Keersmaeker
Community manager (Talk to C)

35. "Not investing in yourself holds you back.
Growing with others helps you succeed."
AdriaanDeKeersmaeker
Community Lead
Talk To C

36. My Golden Elements
GrowthNetworkingEnvironment

37. LEARN
Personal Development
CONNECTGROW

38. TALK TO C’OMMUNITY
GROUP MENTORING
1-ON-1 MENTORING
GROW YOURSELF EVENTS
LEARNINGEVENTS
The Talk To C’ommunity

39. YOUNG
PROFESSIONAL
STARTUP
CONSULTANT
GROWTH
ADVISOR
RECRUITMENT
CONSULTANT
Professional Journey

40. Enthusiastic Novice
EAGERNESS TO LEARN
LOW
LOW
HIGH
HIGH
SKILLS & KNOWLEDGE
Growth -Oriented Expert
Unmotivated Beginner
Experienced Stagnant
The four types of (young) professionals

41. Traditional businesses experience 1 common problem
HowshouldIdealwiththenextgenerationsotheydon't
walkaway?
HowshouldIdevelopmycurrentyoungprofessionalsso
thatitengagesthem?
HowshouldIattractthenextgenerationwithout
overpayingthem?
The War For Talent

42. 20th century mindset in a 21st
century workforce
Challenges and opportunities
The Multi-Generational Workforce
Reverse Mentoring & Learning
opportunities

43. Act like a sponge

44. Develop your inner chameleon

45. Let the spider run alive

46. Play like Mario

47. What do you need to remember?
“Act like a sponge: absorb
knowledge, soak in experiences, and
grow through every moment”
Lifelong Learning
GrowthNetworkingEnvironment
“If you want to live and thrive, let the
spider run alive”
Network = Net Worth
“Play Like Mario: Learn the rules of
the game and play all day everyday
in your own authentic way”
No Comparison

48. My Book Recommendations

49. Any questions
for Adriaan?
Q&A

50. Round table
Hosted by the Service Design Podcast

51. Imagining
collective futures
with Khushboo
Balwani from
BrusselAVenir
Listen tip

52. Round table
Hosted by the Service Design Podcast

53. Save the date!
16th October 2024 • 18h • Ghent

54. Special thanks to our sponsors
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