Assignment Supply Chain Management Slide.pptx

This slide show you about part of DHL supply chain process. You can learn from this slide.

1. ថ្នាក់ : M3B01 មុខវិជ្ជា : គ្រប់គ្រងចង្វាក់ផ្គត់ផ្គង់ ឆ្នាំសិក្សា : ២០២៤ - ២០២៥ ក្រុមទី ៣ ឈ្មោះនិស្សិត : ផាន់ សារ៉ាវ័ណ្ឌ , ជុំ យីញ , វាសនា ម៉ាតុងខួច , សែត សុភនាថ , តៃ វណ្ណាឌី , ហួត ស្រីណុច បង្រៀនដោយសាស្រ្តាចារ្យ : ឆន ធារ៉ា សាកលវិទ្យាល័យភូមិន្ទនីតិសាស្រ្ត និង វិទ្យាសាស្រ្តសេដ្ឋកិច្ច Royal University Of Law and Economics

2. Project Topic Scope of research: Focus on DHL GLOBAL SUPPLY CHAIN MANAGEMENT

3. Project Topic Question of research: How does DHL provide supply chain and delivery services? What are the processes of these two activities? And what strategies or method does the company use?

4. Project timeline

5. Content Project Topic Project Timeline Overview Company History Key person DHL group in number Understanding DHL Global Supply Chain Management Supply Chain Management An international service portfolio Contract Logistics Logistics Outsourcing 3PL: Third-Party Logistics Model

6. Content Warehousing Warehouses Management System Warehouses Automation Distribution Channel Direct distribution channel Indirect distribution channel DHL Global Supply Chain Challenge Red Ocean vs Blue Ocean Strategy Solution Customer Relationship Management (CRM) Conclusion Reference

7. Overview Company History Reference DHL founded by 3 friends: Andrian Dalsey Larry Hillblom Robert Lynn In San Francisco, 1969 DHL acquisition by Deutsche Post in 2002

8. Key Persons Reference

9. DHL group in number

10. Understanding DHL Global Supply Chain Management Supply Chain Management Supply Chain Management (SCM): The planning and management of all activities involved in sourcing and procurement, conversion and all logistics management activities. Importantly, it also includes coordination and collaboration with channel partners, which can be suppliers, intermediaries, third-party service providers and customers. * By The Council of Supply Chain Management Professionals (CSCMP)

11. An international service portfolio .............................................

12. Contract Logistics Logistics Outsourcing What is contract logistics? What is logistics outsourcing? What is characteristic of the different concept? Cargo Owners Carriers Logistics Service Providers Lead Logistics Providers & Consultants Aggregate Service Providers Actors Manufacturing & Retail Transportation Third Party Logistics Supply Chain Management E-Business Services Layer of Logistics

13. 3PL: Third-Party Logistics Model What is Third-Party Logistics? For more complex logistical needs, a company may turn to a third-party logistics provider. This provider helps a company organize its supply chain while the company retains overall control of its supply chain. By handling shipment, warehousing, reverse logistics, and more, a 3PL service provider helps companies optimize their supply chains.

14. How DHL apply it?

15. Information Technology On 2006, DHL brought off working the RFID technology into services provided by Supply Chain Division enabling to share and analyses information in the supply chain.

16. Example: companies use DHL 3PL solutions to manage their logistics and supply chain operations. Adidas Panasonic BMW

17. Warehousing Warehouses Management System What is Warehouse? What is Warehouses Management System?

18. How DHL apply it? Connecting to ‘smart’ technologies Solving the ‘one-off syndrome’

19. Warehouses Automation DHL using digitalization, robotics, and smart operations to improve every aspect of warehouse management. DHL solving business challenges: Maximizing productivity Achieving more sustainable operations Mitigating high labor costs Minimizing the warehouse footprint Advancing the digitalization agenda Data-Driven Control Optimization Peace of mind

20. Distribution Channel Direct distribution channel What is distribution channel? What is direct distribution channel?

21. DHL Door-to-More Direct Distribution Solutions Intercontinental door-to-door distribution service Direct Door-to-Door delivery, Efficient consolidation of individual shipments Single point of c ontact and a single offer End-to -end transparency of services Flexible volumes possible

22. Indirect distribution channel What is indirect distribution channel? Wholesaler distribution E-commerce Marketplaces Multilevel distribution

23. Multilevel distribution DHL solving problem of Alberta-based oil sands producer operates an ambitious joint venture owned by several large oil and gas companies. Customer challenge DHL supply chain solution Alberta-based oil sands producer

24. DHL Global Supply Chain Challenge Red Ocean vs Blue Ocean Strategy Red Ocean Strategy: DHL competes in existing courier and logistics markets by trying to outperform rivals like FedEx and UPS. It focuses on improving its current services and offerings to gain a bigger share of existing demand Optimizing operations and cutting costs to offer lower prices Enhancing service quality and reliability to attract customers Expanding its global network and reach to serve more markets

25. Blue Ocean Strategy: DHL also creates new, uncontested market space by offering innovative services that make competition irrelevant. It focuses on creating new demand rather than fighting over existing customers Pioneering time-definite international delivery services Developing specialized solutions for industries like healthcare and technology (Ex: Health Care warehouse and distribution) Providing end-to-end supply chain management and consulting services (EX: Consulting Dell…)

26. Solution Customer Relationship Management (CRM) DHL use CRM in logistic by build lasting customer satisfaction & loyalty with smart logistic: Timely delivery Accurate order fulfilment Hassel-free returns

27. Conclusion What should you learn? What benefit you get from it? If you interest! You can research more.

28. References Overview Company History https://group.dhl.com/en/about-us/the-group/history/1969.html Key person https://group.dhl.com/en/about-us/management/board-of-management.html DHL group in number https://group.dhl.com/en/about-us.html Understanding DHL Global Supply Chain Management Supply Chain Management Principles of Supply Chain Management by Wisner Tan Leong. Page 7 https://group.dhl.com/en/about-us/corporate-divisions/supply-chain.html https://www.dhl.com/us-en/home/supply-chain.html An international service portfolio https://group.dhl.com/en/about-us.html

29. Contract Logistics https://dhl-freight-connections.com/en/logistics-dictionary/contract-logistics/ Logistics Outsourcing https://www.flockfreight.com/blog/what-is-logistics-outsourcing https://blog.tatanexarc.com/logistics/what-is-logistics-outsourcing/ https://dhl-freight-connections.com/en/business/1pl-2pl-3pl-4pl-5pl-logistics-models-compared/ https://www.agility.com/en/blog/the-difference-between-1pl-2pl-3pl-4pl-and-5pl/ 3PL: Third-Party Logistics Model https://www.linkedin.com/pulse/logistics-supply-chain-management-dhl-3pl-service-patsy https://www.dhl.com/content/dam/dhl/global/dhl-supply-chain/documents/pdf/selecting-dhl-supply-chain.pdf https://www.dhl.com/ar-en/home/press/press-archive/2024/dhl-supply-chain-improves-adidas-brazil-logistics-chain.html

30. Warehousing The essentials of supply chain management book Warehouses Management System https://www.zoho.com/inventory/guides/what-is-a-warehouse-management-system.html https://dhlinsights.dhlsupplychain.dhl.com/ao_product_warehousing?utm_source=dhlcom-global&utm_medium=Content&utm_campaign=Warehousing2022&utm_term=dhlcomteaserlink_InsightsandTrends&utm_content=Always-On&sfid=70144000001EsllAAC Warehouses Automation https://www.dhl.com/content/dam/dhl/global/csi/documents/pdf/csi-dhl-technology-warehouse-automation.pdf.coredownload.pdf https://www.dhl.com/content/dam/dhl/global/csi/documents/pdf/glo-csi-auto-mobility-warehouse-of-the-future.pdf Distribution Channel Direct distribution channel https://www.dhl.com/global-en/delivered/digitalization/dell-dhl-resilient-supply-chains.html https://www.dhl.com/global-en/home/our-divisions/global-forwarding/solutions/transport-solutions.html

31. Indirect distribution channel https://www.dhl.com/content/dam/dhl/global/dhl-supply-chain/documents/pdf/dhl-glo-dsc-oil-field-services-magangement.pdf DHL Global Supply Chain Challenge Red Ocean vs Blue Ocean Strategy extension://efaidnbmnnnibpcajpcglclefindmkaj/https://www.dhl.com/content/dam/dhl/global/csi/documents/pdf/g0-lsh-warehousing-and-value-added-services.pdf Solution Customer Relationship Management (CRM) https://www.dhl.com/discover/en-pk/logistics-advice/logistics-insights/build-customer-satisfaction-and-loyalty-with-smart-logistics

32. GROUP THANK YOU FOR SPEND YOUR TIME LEARN WITH US. 1=0.5kg/1lb 4=5kg/10lb 2=1kg/2lb 5=10kg/20l 3=2kg/10lb 6=15kg/30l Recommended weight dhl.com 1 Pls, write down you comment