Austrian Airlines Company Presentation | May 2019

Austrian Airlines is Austria's leading airline. The once state-owned and still convincing red-white-red airline operates a route network of around 130 destinations. Thanks to its favourable geographical location and Austrian history as a melting pot of the former crown lands, its home airport Vienna Schwechat is still a hub between East and West today. About 120 of the 360 daily flights lead to Central and Eastern Europe. “AUA", as it is often abbreviated in Austria, transports around 14 million passengers a year and employs 7,000 staff from 58 nations. AUA has been part of the Lufthansa Group since 2009. Austrian Airlines is also a member of the Star Alliance, the first global alliance of international airlines. Austrian Airlines has been in the black since 2012. It celebrated its 60th anniversary in 2018.

1. History , Fleet & Product Austrian Airlines at a glance

2. 2 Facts & Figures

3. Company Profile We fly to around 130 destinations worldwide including 35 destinations in Central- and Eastern Europe Our home base is the hub Vienna We carried a total of 13,9 Million passengers in 2018 We operate a fleet of 85 aircraft ( December 2018) 12 long-haul aircrafts 73 short- and medium-haul aircrafts (incl. wet lease out Aircrafts) 7.083 Employees (December 2018) 3

4. Passenger Figures Number of passengers in million from 2001-2017 4 All-time-high: 13.9 million

5. Financial Results Progress operating results and EBIT (starting 2014) in EUR million *2009 and 2012: adjusted of non-recurring effects Crisis Restructuring Shaping 5

6. More Facts 250,000 litres of tomato juice are served on board each year 65 flying chefs refine the onboard menus created by DO & CO 35,000 € is the value of a Business Class long-haul seat 26,000 bags are transported by Austrian Airlines each day 13,500 pairs of red tights are worn by our female employees each year 303,000 times a year the Blue Danube Waltz is played to passengers on board 278 Mio. passengers have been transported by Austrian Airlines since 1957 414 flights per day 6

7. History 1957    Foundation of Austrian Airlines 1958     Start of flight operations on Vienna-London route 1969     First long-haul flights to New York 1996     Introduction of typical red uniforms 1998    Increase of shares in Tyrolean Airways to 100% 2000    Joining of global airline network Star Alliance 2009 Austrian Airlines becomes member of Lufthansa Group 2012 Austrian Star Alliance Terminal at Vienna Airport starts operation 2013 Returning to profit zone after six years 2015 Austrian Airlines and Tyrolean Airways merge into one company 2016 Austrian Airlines starts replacement of Fokker fleet with mordern Embraer aircraft 2017 Passenger record with about 12.9 million passengers 2018 Austrian Airlines introduces the new Premium Economy C lass on long-haul flights Austrian Airlines celebrates 60 years anniversary 2019 Austrian Airlines announces investment in10 new Airbus 320 7

8. Member of the Star Alliance Founded in 1997 as the first global alliance of international airlines to offer passengers better flight connections and seamless travel 28 member airlines Over 18,400 flights per day Flights to 1,300 airports in 191 countries Austrian airlines joined the alliance on 26th March 2000 8

9. Austrian Airlines Fleet 6 Boeing 777-200 6 Boeing 767-300ER Short- and Medium- Haul 38 Airbus A320 Family Long- Haul 17 Embraer 195 18 Bombardier Q400 9

10. Flight Schedule: Europe Focus on Central- and Eastern Europe with 35 Destinations Vienna in the heart of Europe – the ideal hub between east and west 10

11. Flight Schedule: Middle East and Northern Africa 11

12. Flight Schedule: Intercontinental 12

13. Austrian Star Alliance Terminal –Vienna Airport Terminal 3 Minimum connecting time of 25 minutes only Terminal building in the size of 150,000 m² Check-in counters for HON, Senator und Business Class passengers 56 % transfer ratio at Austrian Airlines 95 counters , self -Check-in terminals and bag drop -off terminals Free WiFi , 80 laptop chairs Glass front offering view on aircraft 6 Austrian L ounges Starting May2019: Lounge for children travelling alone 13

14. Long-Haul : Business Class

15. Long- Haul : Business Class Sitting & Lying Comfortable forward facing seat position Fully horizontal lie-flat bed almost 2m in length (approx. 79”) Innovative air cushion system in order to adjust personal comfort individually Integrated massage function for even more relaxation Entertainment on board 15” touchscreen monitors USB ports for charging personal electronic devices More than 350 hours of o n demand video and audio entertainment 15

16. Long- Haul : Business Class Culinary Highlights Award-winning catering from Do & Co Regional and international Gourmet delicacies prepared by the flying chef Restaurant Service with 5 courses including a selection of 3 main courses, individually enhanced and served Huge selection of non-alcoholic and alcoholic drinks Individual wine selection paired to fit the personal choice of menu by our sommeliers on board Selection of desserts, cheese and freshly baked bread from the trolley Innovative coffee house service above the clouds with a selection of 10 Viennese coffee specialities in premium q uality by Julius Meinl 16

17. Long- Haul : Business Class The Vienna coffee house above the clouds On long-haul flights: a selection of 10 typically Viennese coffee- specialities for Business Class passengers, such as Kleiner or Großer Brauner Kleiner or Großer Schwarzer Wiener Melange Einspänner Fiaker Since 2011, Viennese coffee house culture is part of the UNESCO National Inventory of Intangible Cultural Heritage, therefore we carry Viennese tradition and Austrian charm into the world Indulgence on the highest level with premium quality from Julius Meinl Innovative service exclusively at Austrian Airlines Franziskaner Kaffee verkehrt Maria Theresia Kaffee Baileys Wiener Eiskaffee 17

18. Long- Haul : Premium Economy Class

19. Long- Haul : Premium Economy Class The new travel class at a glance : New Seat with a broader seat surface and generous seat spacing Footrest starting in the second row or leg support with integrated footrest in the first row Always a separate central armrest with fold-out table and cocktail table 12-inch screen with remote control for the in-flight entertainment system Own power outlet and USB port on the seat 2 x 23 kg free baggage High- quality food selection with menu card Welcome drink Amenity kit with useful travel accessories 19

20. Long- Haul : Economy Class

21. Long- Haul : Economy Class Excellent price-performance ratio DO & CO à la carte: in addition to the regular food- and drinks selection, you can pre-order an individual 3-course-menu Available on Europe- and selected long-haul flights For 15 Euro per menu via: https://alacarte.doco.com/ Online-Pre-Ordering up to 24 Hours before departure eJournals : more than 200 German-speaking and international newspapers and magazines to download USB-ports to charge personal electronic devices Up to 350 Hours Video- and Audio Entertainment „on demand“ 21

22. Short- and Medium- Haul

23. Short- and Medium-Haul: Business Class Award-winning Service with delicacies by DO & CO Blocked middle seat for your comfort eJournals : more than 200 German-speaking and international newspapers and magazines available for download myAustrian FlyNet offers access to Wi-Fi above the clouds ( on selected aircraft), with three different packages available for online purchase 23

24. Short- and Medium- Haul : Economy Class On flights within Europe, we offer our passengers a complimentary selection of hot and cold drinks DO & CO à la carte: in addition to the regular food- and beverage selection, an individual 3-course-menu is available for pre-order Available on Europe- and selected long-haul flights For 15 Euro per menu via: https://alacarte.doco.com/ Online-Pre-Ordering up to 24 Hours before departure eJournals : more than 200 German-speaking and international newspapers and magazines available for download myAustrian FlyNet offers access to Wi-Fi above the clouds on selected flights, with three different packages available for online purchase 24

25. Austrian Services

26. Austrian Services Ancillary services can be booked in addition to the ticket: Lounge access : access to the Business Lounge at Vienna Airport Upgrade to Business Class : short -term upgrade from Economy to Business Class Extra legroom seat : seat in the exit row Additional Baggage : second item in addition to free baggage Advanced seat reservation : desired seat up to one year in advance myAustrian Privacy Seat: private seat in Business Class without direct neighbor, available on flights with Boeing 777 26

27. Special Services for Children Special service on long-haul and charter flights Baby or children meals Baby cradles Digital entertainment program on long-haul flights, a selection of child-oriented movies and games on touchscreen are also available for our little passengers „Jet Friends“: first frequent flyer program in Austria for kids & teens www.jetfriends.com Special support for families at Vienna airport Pre-reservation of seats for family members Priority boarding for families, so they can take a seat and stow away their baggage without rush Special lounge for children travelling alone 27

28. Lounges – Vienna Airport 2 HON-Circle Lounges / 2 Senator Lounges / 3 Business Lounges Modern ambience with Austrian flair More than 2,000 square-meters of lounge area Regional and international delicacies by DO & CO Restaurant-, bar- and coffeehouse-area Flatscreens , WiFi and relax zones Showers 28

29. Miles & More Biggest frequent flyer program in Europe More than 28 million members Around 300 airline and non-airline partners Earn miles the easy way on flights, at hotel-, travel-, shopping- and car rental partners with the Miles & More MasterCard credit card Spend premium miles for flights and Business Class upgrades 29

30. The charming way to fly A selection of our awards : World Airline Awards Skytrax Best Airline Service in Europe , 2018 – 1 st Place Best Business Class Catering , 2018 – 1 st Place Best Airline Service in Europe , 2017 – 1 st Place Best Airline Service in Europe , 2016 – 1 st Place Best Airline Service in Europe , 2015 – 1 st Place Best Business Class Catering , 2015 – 1 st Place Other Best Performing Airline 2018 ( Vienna Airport) Best Airline for Business Traveler in Europe 2018 – 3 rd Place (Business Traveller Awards) Infrastructure Award Red Arrow – 2017 (Future Business Austria) Best Airlines in Europe 2018 – 2 nd Place ( AirHelp ) Best Airlines in Europe 2017 – 1 st Place ( AirHelp ) 30

31. Environmental protection Our aim is to Reduce fuel consumption and emissions Reduce aircraft noise Manage available ressources responsible Safe energy Avoid waste Measures Compensate CO2-emissions with the offsetting -initiative „ Climate Austria “ Produce synthetic crude from plastic cups on board in coorporation with the OMV innovation project ReOil ® Retrofitting of fuel - saving winglets Natural gas cars in our car pool M ember of the environmental initiative „ Öko Business Plan“ of the city of Vienna since 2005 31

32. Austrian Technik

33. Austrian Technik at Vienna Airport since over 50 years 16,000 m² hangar-space, over 70,000 m² available floor space Branches in Innsbruck/Austria and Bratislava/Slovakia Service portfolio Base and line maintenance Engineering services Technical training Storage of over 100,000 spare parts and devices, available 24/7 Austrian Technik Triebwerke GE90, PW4000 (94“ & 100“), PW150, CFM56 TAY 620/650, CF34, RB211 Trent 800 Wartungskompetenzen Engines GE90, PW4000 (94“ & 100“), PW150, CFM56 TAY 620/650, CF34, RB211 Trent 800 Aircraft Airbus A320/A330/A340 Family Boeing 767/777/737 CL/NG Canadair Jet CRJ 100/200 Bombardier Q400 Embraer 195 Maintenance competences 33