Avaya 7392X Exam Essential Questions & Answers

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About This Presentation

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Unlock all the details you need to conquer the 7392X exam and achieve your Avaya Aura Call Center Elite Implement (ACIS-7392) certification. Access comprehensive resources including tutorials, practice tests, books, study materials, exam questions, and the full sy...


Slide Content

Avaya 7392X Exam:
Essential Questions &
Answers
7392X Certification Made Easy with nwexam.com

7392X Exam Details
Vendor Avaya
Exam Code 7392X
Full Exam Name Avaya Aura Call Center Elite
Implementation
Number of Questions 61
Sample Questions
Avaya 7392X Sample Questions
Practice Exams
Avaya Aura Call Center Elite Implement
(ACIS-7392) Practice Test
Passing Score 66%
Time Limit 90 minutes
Languages English
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How to Prepare for 7392X
❏Know and study complete syllabus content from Books
❏Perform enough practice with Avaya system with related Avaya
7392X certification subjects
❏Identify the key configuration, workflow and data flow
❏Perform with online practice exams on NWExam.com for Avaya
Aura Call CenterElite Implementation
❏Identify your weak areas from practice test and do more practice
with system
❏Repeat practice exams and try to score 100% on www.nwexam.co m
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Avaya 7392X Certification Syllabus Content
Topic
Hardware Components of Avaya Aura® Call Center
Elite
Communication Manager Features
Dialing and Routing Calls
Call Vectors
Network Routing
Avaya Aura Media Server and Announcements
Variable Vectors
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7392X
Exam Questions
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Avaya

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01. Why is understanding the network routing
structure important for managing a distributed call
center environment?
a) It helps in designing efficient disaster recovery strategies
b) It ensures all locations comply with the same service
standards
c) It facilitates better resource allocation based on call load
d) It improves the overall security of the communication
system

ANSWER:
c) It facilitates better resource allocation
based on call load
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02. How are historical reporting capabilities used in
decision-making for call center expansions?
(Choose Two)
a) To analyze trends in call volume over time
b) To evaluate the effectiveness of marketing campaigns
c) To track changes in customer satisfaction levels
d) To identify underperforming call centers

ANSWER:
a) To analyze trends in call volume over time
d) To identify underperforming call centers
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03. A customer is waiting in queue, listening to
music, and waiting for the call to be routed to an
agent. Which mechanism controls what happens
while the customer is waiting in the queue?
a) Agent Stations
b) Vectors
c) Skills
d) Hunt Groups
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ANSWER:
b) Vectors
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04. What impact does the implementation of a
hierarchical dialing plan have on Avaya Aura® Call
Center Elite's performance?
a) Reduces the number of possible dialing errors
b) Increases the call setup time
c) Enhances the flexibility in call routing
d) Decreases the system's overall call capacity
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ANSWER:
c) Enhances the flexibility in call routing
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05. For a basic Avaya Aura® Call Center Elite system,
which component acts as the interface for third-party
integrations?
a) Application Enablement Services
b) Media Gateway
c) Session Border Controller
d) SIP Enablement Services
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ANSWER:
a) Application Enablement Services
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▶A Avaya 7392X certificationis increasingly becoming important
for the career of employees in IT field.
▶The feesinformation are for the informative purposes and do not
serve as an official offering and are subject to change.
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