BODY LANGUAGE FOR BUSINESS COMMUNICATIONpptx

Five Truths of Body Language
1) Body language is always constant.
2) Body language is always determined by context.
3) Body language can never be judged based on one single signal.
4) Body language reveals the discrepancies between what a person says and what a person truly believes.
5) Body language mastery allows you to tune into "micro expressions."

1. BODY LANGUAGE

2. American psychologist Mehrabian states that when it comes to expressing feelings : 55% of the communication consists of body language 38% is expressed through tone of voice Only 7% is communicated through words. If this is the case, we express 93% of our feelings in a non- verbal way! Mehrabian Theory of communication 71% Verbal 38% Vocal 55% Visual

3. Five Truths of Body Language 1) Body language is always constant. 2) Body language is always determined by context. 3) Body language can never be judged based on one single signal. 4) Body language reveals the discrepancies between what a person says and what a person truly believes. 5) Body language mastery allows you to tune into "micro expressions".

4. Features of body Language Posture Eye Contact Head motion Facial Expressions Gestures

5. Posture impacts on your breathing and speaking. Open posture - involves keeping the trunk of the body open and exposed. This type of posture indicates friendliness, openness, and willingness. Closed posture - involves keeping the obscured or hidden often by hunching forward and keeping the arms and legs crossed. This type of posture can be an indicator of hostility, unfriendliness, and anxiety.

6. Eye Contact Looking up Looking down Looking sideways Making eye contact Breaking eye contact Long eye contact Limited eye contact

7. HEAD MOTION AND POSITION Nodding: Nodding typically indicates agreement. Head up: This position indicates that the person is listening without bias. Head down: This position indicates disinterest or rejection for what is said. When done during an activity, it signals weakness or tiredness. Tilted to the side: This means a person is thoughtful or vulnerable. It can signal trust. Head high: Holding the head high signals confidence or feelings of superiority. Chin up: The chin up indicates defiance or confidence. Head forward: Facing someone directly indicates interest. It is a positive signal. Tilted down: Tilting the head down signals disapproval. S haking: A shaking head indicates disagreement. The faster the shaking, the stronger the disagreement.

8. Gestures Pointing finger: This is an aggressive movement. When a wink is added, however, it is a positive confirmation of an individual. Finger moves side to side: This motion acts as a warning to stop something. Finger moves up and down: This acts as a reprimand or places emphasis on what is said. Thumbs up : Thumbs up is a sign of approval. Thumbs down: This is a sign of disapproval. Touch index finger to thumb: The sign indicates OK.