BoSUSA24 | Guy Nirpaz | What Does AI Do To Business Models?

Having spent 15 years building his first company Totango through multiple rounds of venture and ultimately a successful exit to private equity, Guy has just started a new venture armed with a new set of experiences and a lot of thinking about the future.

He will share some of the biggest lessons in his journey at Totango and his post-exit realization that it had not been a healthy journey for him. 40 lbs lighter and with a commitment to himself that he wouldn’t fall into the same trap again, he will share why AI can enable a healthier approach to entrepreneurship. He’s started his new venture by asking himself what does AI mean for entrepreneurs, business models and company building?

1. What does AI do to business models? Guy Nirpaz Founder & CEO, Perspective AI

2. Observations of an active participant

3. SaaS AI 2010 2022 2023 Software is eating the world Software is eating the software…

4. Founder & CEO - 2010 - 2022 Customer Success Tech Software Initial Market : SaaS startups / scale-ups Later Market: B2B Software / Tech Services Vision: customer centered businesses Workflow: scaling customer journey operations Impact: Churn, NRR/NDR, CLTV

5. My first AI company… +

6. AI is like the internet bigger than

7. Understand + Think + Create + Execute

8. How do differentiate with AI?

9. SaaS Profit and loss statement

10. Supply Demand Customers / Markets Product Costs / Capital Distribution Team

11. What will the future look like? Great 🤩 Low operating costs Better support Speed of innovation and faster dev cycles New markets Much better experiences (personalized) Data driven decision making Not so great 😓 Increased competition Price pressure Higher initial investment costs No technical moats Skill gaps Privacy and security

12. Q&A

13. What you think of my talk?

14. What did you think? https://getperspective.ai Learn More at