Botline Bling

Discussion and demo about the resurgence of chatbots

1. Agenda … Overview Panelist Introductions Resurgence of Conversational Bots User Experience of Conversational Bots Transforming from Web to Bot HomeAdvisor Bot Demo Q&A August 05, 2016 Botline Bling 3

2. Panelist Introductions … Your panelists for the afternoon August 05, 2016 Botline Bling 4 Elizabeth Cadkin Keith Brisson Paul Ballas Levi Fuller

3. Resurgence of Conversational Bots … Why bots and why now? August 05, 2016 Botline Bling 5 Bot Framework Messenger Platform AI Platform Bot Users Cloud Computing Natural Language Processing Apps aren’t the right model

4. Resurgence of Conversational Bots … Init.ai is building a platform which enables companies to easily build conversational bots August 05, 2016 Botline Bling 6

5. User Experience of Conversational Bots … Conversational bots have evolved passed simple text conversations August 05, 2016 Botline Bling 7

6. User Experience of Conversational Bots … Pana is building a conversational application to make traveling simpler and more delightful August 05, 2016 Botline Bling 8

7. Transforming from Web to Bot … What does a bot- ified web experience look like? August 05, 2016 Botline Bling 9 Booking Hair Appointment Online Booking Hair Appointment using a Bot

8. Transforming from Web to Bot … Unmatched scale in the home services space August 05, 2016 Botline Bling 10 12 Million homeowners annually 128,000 screened & approved pros $360 Million in annual revenue 500 project categories 367 US Markets 1 million project cost reports

9. Transforming from Web to Bot … HomeAdvisor specializes in on-demand connections August 05, 2016 Botline Bling 11 Instant Connect Instantly connect to a pro via the telephone. Instant Booking View pricing and book appointment. Our size, scale and technical capabilities make us the only marketplace that can power on-demand experiences.

10. Transforming from Web to Bot … Frictionless access to home services in the connected home & beyond August 05, 2016 Botline Bling 12 Smart Home Automation Hubs Connected Devices Digital Voice Assistants

11. HomeAdvisor Bot Demo … We built our bot using the Init.ai platform and smooch.io August 05, 2016 Botline Bling 13 Facebook Messenger Init.ai bot Integration Platform

12. HomeAdvisor Bot Demo … We taught it with conversations and programmed the bot how to respond August 05, 2016 Botline Bling 14

13. HomeAdvisor Bot Demo … [DEMO] Let’s see what a HomeAdvisor bot could look like … August 05, 2016 Botline Bling 15

14. Q&A … Here’s your chance to ask our panelists those burning questions … Audience Q&A Announcements Thanks for attending Botline Bling! August 05, 2016 Botline Bling 16