Call Centers For Dummies

Call Centers For Dummies

1. Call Centers For Dummies



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Call Centers For Dummies
Author : Real Bergevinl
Pages : 408 pagesl

2. Publisher : John Wiley & Sons 2010-09-17l
Language : Englishl
ISBN-10 : 0470677430l
ISBN-13 : 9780470677438l
Description
With coverage of the various technological advancements and developments in the field of call centers, this guide helps put
value on customer relations efforts undertaken in call centers and shows you how to implement different strategies for
continual improvement and superior customer service.
Call Centers For Dummies

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Call Centers For Dummies

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