Contents chain pharmacy Defination Establish OF Chain Pharmacy History Strategy for Chain Pharmacy Function of Pharmacy Management Financing Human resource management Operation management Marketing management Standard Designs for chain Drugstores Popular Chain Pharmacy Conclusion 10/8/2024 2
chain pharmacy T he organization consists of four or more drug stores. There are two general career paths in M anagement Staff 10/8/2024 3 A career in chain pharmacy can lead to a challenging management position for those interested in combining their pharmacy expertise with business skills
chain pharmacy Chain pharmacy is often seen as an excellent opportunity to conduct basic preliminary health assessments of patients. I n overall patient care continues to expand, such as by providing medication therapy management ( MTM ) services. 10/8/2024 4
Establish OF Chain Pharmacy In USA 1897 , there were 39,885 drugstores serving a population of 70 million (about one store per 1,750 people ). Increasing of population and demand for more medicines Shortage of pharmacist Attract a large number of customer To increase the sale and decrease the selling expenses G rowing population of aging baby boomers, drugstores became more aggressive with their growth strategies 10/8/2024 5
History The arrival of the chain concept to the drugstore industry can be credited to two men: Louis K. Ligget and Charles R. Walgreen. I n 1907 Charles R. Walgreen paid $6000 in 1901 to purchase the Chicago drugstore at Cottage Grove and Bowen A venues where he previously worked as a pharmacist . By 1928 Walgreen's company had 185 stores with 75 percent in the Chicago area 10/8/2024 6
Up until the 1950s and early 1960s , the comer drugstore, along with providing drugs and other healthcare products, was a community center for teenagers and adults . The focus of these stores was on reliable service, where the pharmacist might have provided gossip along with good medicinal advice. 10/8/2024 7 History
S trategy for Chain Pharmacy Entering new markets . Because prescription use rises with age , Densing up" existing markets . in the short-term, diluting sales by locating stores very close to one another usually causes a drop in sales . Long- term however, as stores are added, overall sales in the market increase, 10/8/2024 8
Relocating and Remodeling : stores keeps the chain "fresh“ Investing highly in hi-tech: store and distribution systems . This drives service up and costs down . Offering an online drugstore website: which is totally integrated with retail stores 10/8/2024 9 Strategy for Chain Pharmacy
Function of P harmacy Management Financing Human resource management Operation management Marketing management 10/8/2024 10
Financing It takes money to make money Determining financial needs Financial Records 10/8/2024 11
Human Resource Management Excellent professional service Careful planning S ufficient resources for inventory 10/8/2024 12 HRM HR planning Maintenance Hiring Industrial relations Remuneration Motivation
Operations management The internal operations of the pharmacy center on the process of converting inputs into outputs . it closely interacts with the accounting, finance, and human resource management functions . Developing an efficient method for purchasing and converting inputs into outputs that benefit the patient involves a wide variety of tasks 10/8/2024 13
Marketing Management The marketing function is the pharmacy’s primary and most direct link to the “outside.” To ensure that the pharmacy satisfies the needs of patients, marketing activities include I dentifying and assessing possible target markets , D eveloping an appropriate mix of products and services to satisfy the needs of selected target markets, ensuring that those products and services are made available conveniently, pricing products and services, and promoting the pharmacy to target markets 10/8/2024 14
Standard Designs for chain Drugstores 10/8/2024 15 Planning Without a business plan, the pharmacy’s operations will have no purpose and no direction. Planning for the next 1–3 years requires assumptions that may or may not come true . It also requires the manager to develop a set of strategies, using the business functions and clinical activities that can be put in place to achieve established goals.
10/8/2024 16 Drugstore Design Standard Designs for Drugstores
locations, building design and signage. Building design and footprints must be same store to store Parking: Adequate free parking facility. Landscaping : with a few small trees or shrubs Lighting: on top of street Public Transportation : located in main area 10/8/2024 17 Standard Designs for chain Drugstores
Infrastructure Requirement Selecting of location Factors in selecting of pharmacy location Population Characteristic Competitive Characteristic Physician Characteristic Financing 10/8/2024 18 Standard Designs for chain Drugstores
Location Must be in Kuroki place First degree pharmacy 53 m 2 Second degree pharmacy 43m 2 Third degree pharmacy 38 m 2 Other 24 m 2 10/8/2024 19 Standard Designs for chain Drugstores
Equipment Reference material Demonstration chart Patient Information leaflet Thermostat Stethoscope Weight and High scale Refrigerator connect with thermometer Stomp Stand board 10/8/2024 20 Standard Designs for chain Drugstores
Standard wall, roof and floor Without moisture Good ventilation Fireproofing Bathroom & Basin Shelf with washable pint 10/8/2024 21 Standard Designs for chain Drugstores
Professional Staff F or degree 1 and degree 2 pharmacist & degree 3 Pharmacist assistant License medicine list ( All of medicine must be in LML Kuroki from Distance of each pharmacy 200 m2 Pharmacy not for usage of diagnostic center 10/8/2024 22 Standard Designs for chain Drugstores
Administrative office Bulk storage Narcotic or dangerous drug locker Manufacturing and repackaging Intravenous solution compounding Inpatient dispensing Medicine information resource center Emergency medicine storage 10/8/2024 23 Standard Designs for chain Drugstores
Furniture and Fixtures Table Chair for the pharmacist & Patient Cabinet for storing patient medication records 10/8/2024 24
10/8/2024 25 Stock Management of Pharmacy Stock should be stored off the floor on pallets, On pallets rocks , or on shelve Good housekeeping-cleaning and inspection, the disposable of expired and damage stock recording of stock movement and management of security should be maintained. Stock should be verified regularly and periodic audits should be conducted
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The goals of medical stores management are to protect stored items from loss, damage, theft, or wastage. 10/8/2024 28 Stock Management of Pharmacy
Layout for medical stock Main storage area Repackaging Cold room Warehouse director Procurement office Director of supply Flammable substance Shipping and receiving Reception area Recording and inventory control Toilet 10/8/2024 29
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Cold Chain ( -15 c) Refrigerator (2-8 c ) Control temperature (15-25 c ) 10/8/2024 31 Stock Management of Pharmacy
Secure Storage Narcotics 10/8/2024 32 Stock Management of Pharmacy
Flammable Alcohol Ether Keeping in Separate building 10/8/2024 33 Stock Management of Pharmacy
Popular Chain Pharmacy Walgreens Walgreens is the leader in sales of the drugstore industry USA , with more than $ 22.2 billion in sales in fiscal 2000, generated by 3,165 stores in 43 states 10/8/2024 34
CVS Pharmacy American retail and health care company Founded May 8, 1963 Number of locations 9,600 + stores , 2016 Operating income Increase US$1.5 billion (2015) Net income Increase US$9.5 10/8/2024 35 Popular Chain Pharmacy
Ranking of Chain Pharmacies USA 10/8/2024 36
Green Plus Pharmacie 23 branches in different areas of Lahore. 10/8/2024 37 Pakistan Chain Pharmacy
MedPlus 2006 establish Over 1350 pharmacies 10/8/2024 38 Indian Chain Pharmacy
Conclusion Chain pharmacy establish for more Facilities The First Chain drug store was Walgreens Most country use this system for presenting of good medical service. Chain pharmacies are same of community pharmacy. The main point of chain pharmacy is the good management. For keeping consumers and present same service Online Services is also the beneficial of this system. Some countries ignore this like Canada Iran … 10/8/2024 39
References WHO, Medical store management Chain Drugstore Development: An Exploration of Design and Regulation in Rhode Island and Southeastern Massachusetts,2002 Chain Community Pharmacy: Staff, PDF Hospital pharmacy management, WHO Chain Community Pharmacy: Management, PDF Community Pharmacy: Chain, PDF National Association of Chain Drug Stores www.walgreens.com www.cvs.com http:// www.medplusindia.com http:// www.greenpluspharmacie.com 10/8/2024 40