CHAPTER 1: THE WORLD OF
THE INFORMATION SYSTEM
ANALYST
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What Is An Information System?
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An information system is a collection of interrelated
components that collect, process, store, and provide
as output the information needed to complete a
business task.
Examples of Information Systems
3
Course registration system
Online order system
Online banking system
Why Are Information Systems
Important?
4
Support business functions in modern business
organizations
Make business more competitive
Enhance productivity and profits
The Role of a System Analyst
Investigate, analyze, design, develop, installs,
evaluate, and maintains a company’s information
systems.
A business problem solver
The solution to the “problem” is generally a new
information system
Help translate business requirements into IT projects.
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Types of Information Systems
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Customer Relationship Management (CRM)
Supply Chain Management (SCM)
Accounting and Financial Management (AFM)
Human Resource Management (HRM)
Manufacturing Management
Knowledge Management (KM)
Collaboration Support Systems (CSS)
Business Intelligence System
7
Information Systems and Subsystems
8
Information Systems and
Component Parts
9
System Boundary vs. Automation
Boundary
Strategic Planning
10
Strategic planning is a process during which
executives try to answer such questions:
Where the business is now
Where they want the business to be
What they have to do to get there
What Is System Analysis About?
11
Understanding the goals and strategies of the
business.
Defining the information requirements that support
those goals and strategies.
It is not about programming.
The Analyst’s Role in Strategic Planning
12
Develop information systems that support strategic
planning
Develop an application architecture plan
A description of the integrated information systems that the
organization needs to carry out its business function.
Develop a technology architecture plan
A description of the hardware, software, and
communications networks required to implement planed
information systems.
System Analysis
13
Systems analysis is a process of understanding in
detail what a system should accomplish.