chapter1-systemanalyst-part 2afsafasfaasf

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1. CHAPTER 1: THE WORLD OF
THE INFORMATION SYSTEM
ANALYST
1

2. System Design
2

Systems design is a process of specifying in detail
how components of an information system should be
physically implemented.

3. System Analyst
3

A business professional who uses analysis and
design techniques to solve business problems using
information technology.

4. Typical Problems SA Typically Solve
4
Customers want to order product anytime of the
day.
Suppliers want to minimize inventory holding costs.
Marketing want to know customer needs better.
Management want to analyzing financial
information more efficiently.

5. The Analyst as a Business Problem
Solver
5

Has computer technology knowledge and
programming expertise

Understands business problems

Uses logical methods for solving problems

Has fundamental curiosity

Wants to make things better

Is more of a business problem solver than a technical
programmer

6. What is your problem solving
approach?
6

Assume that you are deciding whether to buy a new
laptop to replace the old one.

7. Analyst’s Approach to Problem Solving
7
1.Research and understand the problem
2.Verify benefits of solving problem outweigh the costs
3.Define the requirements for solving the problem
4.Develop a set of possible solutions (alternatives)
5.Decide which solution is best and recommend
6.Define the details of the chosen solution
7.Implement the solution
8.Monitor to ensure desired results

8. Required Skills of the Systems Analyst
8

Technical

Business

People

9. Technical Knowledge and Skills
9

Computers / peripheral devices (hardware)

Communication networks and connectivity

Database and database management systems
(DBMS)

Programming languages (for example, VB.NET or
Java)

Operating systems and utilities

10. Technical Knowledge and Skills – Tools
10

Software productivity packages

Integrated development environments (IDEs) for
programming languages

CASE tools, testing, documentation support, reverse
engineering, configuration management

11. Technical Knowledge and Skills –
Techniques
11

Project planning, systems analysis

Systems design, database design, network design

Construction, implementation, systems support

12. Business Knowledge and Skills
12

Business functions performed by organization

Strategies, plans, traditions, and values of the
organization

Organizational structure

Organization management techniques

Functional work processes

13. People Knowledge and Skills
13
Systems analysts need to understand how people
Think
Learn
React to change
Communicate
Work (in a variety of jobs and levels)

14. People Knowledge and Skills (continued)
14
Interpersonal and communication skills are crucial to
Obtaining information
Motivating people
Getting cooperation
Understanding the complexity and workings of an
organization in order to provide necessary support

15. Hard and Soft Skills
15

Hard skills are the skills in technical areas such as
database design, programming, and
telecommunication.

Soft skills are the skills in nontechnical areas such as
interviewing, team management, and leadership.

16. Integrity and Ethics
16
Analyst has access to confidential information, such as
salary, an organization’s planned projects, security
systems, and so on.
Must keep information private
Any impropriety can ruin an analyst’s career
Analyst plans security in systems to protect confidential
information

17. Analyst-Related Careers
17

ERP software related

Business Analysts in different business functions

Auditing, compliance, and security

Web Development

18. Some Job Titles of SA
18

Programmer Analyst

Business System Analyst

System Liaison

End-user Analyst

Business/system consultant

System support analyst

System designer

Software engineer

System architect

Web architect

Web developer

19. Job Listing Web Sites
19

http://promotions.monster.com/

www.employment.com/

www.jobs.com/

www.jobs.net/