Credit manager job profile

Human Resource Management - Credit Manager (Job Profile)
Job Description
Job Specification
Job Analysis.

1. Human Resource Management
Presentation
ON



Credit Manager
(Job Profile)
Presented by:
Rahul Tanwar, Nikhil Nagpal, Vikash Mehta
24-025, 24-019, 24-181

2. Overview
Position Description – Credit Manager
Reports to – Treasurer or Chief Financial Officer
Basic Function – The credit manager position is
accountable for the entire credit granting process,
including
consistent application of a credit policy,
periodic credit reviews of existing customers,
and the assessment of the creditworthiness of
potential customers,
with the goal of optimizing the mix of company sales
and bad debt losses.

3. Principle Accountabilities
Toward Management
Maintain a department organizational structure
sufficient to meet all goals and objectives
Properly motivate the credit and collections staff
Measure department performance with
appropriate metrics
Provide for ongoing training of the credit staff
Manage relations with collection agencies
Manage relations with credit reporting agencies
Manage relations with credit insurance providers
Manage relations with the sales department

4.  Monitor the credit granting and updating process


 Accept or reject the staff's credit recommendations

5. Key Credit operations
Maintain the corporate credit policy
Recommend changes in the credit policy to senior
management
Create a credit scoring model
Manage customer credit files
Personally investigate the largest customer credit
applications
Personally visit the largest customers to establish relations
Monitor periodic credit reviews
Monitor deductions being taken by customers
Manage the application of late fees
Manage the corporate financing program

6. Job Specifications
Desired Qualifications :
0-5 years of credit experience.
Bachelor's degree in business and experience with credit
scoring systems preferred.
Have a thorough knowledge of credit-related laws.
Be willing to periodically travel to customer sites.
Have considerable experience with customer negotiations.
Working conditions :
Works in a fast-paced office environment.
Expected to travel to customer locations on short notice to
conduct negotiations.
Occasional overtime may be necessary.
Supervises - Credit analyst staff

7. Standard Performance
Parameter .
Qualitative

 Customer Relation
 Report preparation
 Competitors Knowledge
 Marketing Intelligence
 Ethical & Moral behaviour
Quantitative

TIME
Collection Effective Index (CEI)
Days Sales Outstanding (DSO)
COST
Bad Debt
Operating cost per transaction
Cost of collections
INCOME
Revenue
Market Share

8. Required Key Skills
Analytical
Good Communication
Consistency
Proactive
Negotiation
Knowledge about Credit Laws
Positive Attitude.

9. Thank You