Cross Cultural Communication

On these slides I describe Culture, Communication , Cross Cultural Communication, Important, Gestures, Main Barriers, Solution / Tips.

1. Cross Cultural Communication

2. BY: Adee l Rasheed

3. CONTENTS Culture Communication Cross Cultural Communication Important Gestures Main Barriers Solution / Tips

4. Culture Culture is the "lens" through which you view the world. It is central to what you see. How you make sense of what you see. How you express yourself.

5. Communication Communication is a process in which two individuals try to exchange a set of ideas, feelings, symbols…meanings .

6. Cross Cultural Communication The process of sending and receiving messages between people whose cultural background could lead them to interpret verbal and non-verbal signs differently. Languages Looking Usual Work

7. I mportant Globalization: Cross border movement of people, goods and data brings more and more cultures into contact with one another and increases the potential of cross culture communication . Business Opportunities Job Opportunities Improves the contribution of employees in a diverse workforce Sharing of views and ideas Talent improvement An understanding of market

8. Gesture A motion of the hands, head or body to emphasize an idea or emotion . Examples. USA = OK Russia = Zero Japan = Money Brazil = Insult

9. Gesture Egypt Be Patient Italy What’s exactly do you mean? Greece That’s just perfect

10. Gesture America or Europe Going according to plan Islamic or Asian OK If you move Down Grave Insult

11. Gesture America or British To Stop Sit Down or Settle Singapore or Malaysia Try to hail someone’s attention

12. Eye Contact In some cultures, looking people in the eye is assumed to indicate honesty and straightforwardness; in others it is seen as challenging and rude.

13. Eye Contact In USA, the cheapest, most effective way to connect with people is to look them into the eye. Most people in Arab culture share a great deal of eye contact and may regard too little as disrespectful. In South Asian and many other cultures direct eye contact is generally regarded as aggressive and rude.

14. Main Barriers Language Culture Presentation Style

15. Language Language is a main barrier in CC Communication. A person can’t communicate with out with a different language. Culture Every culture has a different set of values. It is important to understand these differences. Presentation Style Body Language Dressing Talking Style

16. Solutions / Tips Slow Down Separate Questions Avoid Negative Questions

17. Slow Down Slow down, speak clearly and ensure you pronunciation is good. Separate Questions Try not to ask double questions such as “ Do you want to carry on or shall we stop here?” Avoid Negative Questions Many cross cultural communication misunderstandings have been caused by the use of negative questions and answers . “ Are you not coming.”