Customer Journey Mapping Workshops

Whether you’re just getting started with customer journey mapping or looking for a methodology refresh, our two-day interactive workshops will help you develop the skills and know-how you need to effectively employ journey mapping within your organization.

You’ll get to ask all your burning questions about journey mapping, hear best practices and examples, and swap tips with other customer experience practitioners. And of course, you’ll get to hang out with us for two whirlwind days of discussion, hands-on exercises, and our favorite workshop supply—sticky notes!

1. Kerry Bodine & Co.
Customer Journey Mapping
Workshops
2017 SCHEDULE

2. YOU’LL GET:

3. PAST ATTENDEES INCLUDE:
“The customer focus is extremely valuable! I recommend this workshop to
anyone trying to improve processes with customer impact.” —Robert Quinn,
American Water
“All the tools and knowledge provided can be applied to our business in a
multitude of ways, which makes the program a great value. I feel I’m going home
with a truckload of new ways to re-invest into our organization.” —Beth
Johnson, EPB
“This needs to be part of our marketing DNA.” —YadiSchnyder, WorldVentures

4. REGISTER REGISTER
San Diego
February 21 & 22
Chicago
May 9 & 10
REGISTER
San Francisco
August 16 & 17
LEARN MORE
Boston
October 2017

5. @kerrybodine
kerrybodine.com
LEARN MORE
Journey map with us in 2017!