Design Guidelines for Passkeys 2024.pptx

FIDO Seminar RSAC 2024

1. 2024 Design Guidelines for Passkeys PREVIEW

2. Kevin Goldman Philip Corriveau Chief Experience Officer, Trusona Chair, UX Working Group, FIDO Alliance Senior Manager User Experience, RSA UX Research Lead, FIDO Alliance UX Working Group

3. Team and approach

4. FIDO Alliance UX Working Group AgileBits, American Express, Apple, ASSA ABLOY, Axiad, Beyond Identity, Bitwarden, BlinkUX, CVS Health, Daon, Dashlane, Docusign, Duo, eBay, FIME SAS, Google, Guangdong, Huawei, IBM, Idemia, Intuit, JP Morgan Chase, Keeper Security, LastPass, Lenovo, Liaison, Mastercard, Mercari, Meta, Microsoft, Nok Nok, Okta, OneSpan, PayPal, RSA, Samsung, Sony, Swissbit, Target, TTA, TikTok, Trusona, U.S. Bank, VinCSS, Visa, Wells Fargo, Yubico Third party UX research firm: Blink FIDO Alliance member underwriters:

5. How FIDO produces Design Guidelines Curated 270 passkey touchpoints documented Grouped 7 themes identified Selected 6 design patterns to pursue in 2024 Built prototypes and ideated experiences Tested with a third party UX research firm and real users Publish 14 total patterns that drive business outcomes … 6x repeat … Consumer use case (unregulated), 16 U.S. consumers, iOS, Android, Windows, 8 service providers Audited 8 well-known passkey deployments

6. Guidelines PREVIEW

7. What’s included?

8. 👀 Let’s look at one pattern …

9. One of many key insights … 2023 Guidelines 2024 Guidelines Plus Prompt to create passkeys at account related moments. Prompt to create passkeys after SMS OTP sign ins

10. All the Design Guidelines 8 updated patterns 6 new patterns New community resources Communications Cross-device sign-in Deprecate SMS OTP Mobile app Remove Synced and device-bound

11. Get all the guidelines! fidoalliance.org/newsletter-sign-up Identiverse May 28th @fidoalliance

12. Get started with passkeys!

13. Contact a vendor Subscribe to FIDO-dev Attend Authenticate You’re already here … Create a proof of concept Build a branded prototype Get involved Leverage guidelines Continue the journey

14. Q&A

15. Thank you!