Digital landscape VietNam 2013

Digital landscape VietNam 2013

1. Vietnam Digital Landscape 2013 current Last updated 16 September 2013

2. Contents Vietnam in a global context Population profile by urban penetration & by a ge Internet subscribers Online activities Leading websites Social network sites Online video Telephone subscribers Online advertising expenditure

3. Vietnam has… the 14 th biggest population in the world the 63 th fastest growing economy the 17 th highest number of Internet users the 5th highest Internet penetration (35.6%) in South East Asia the 8 th highest number of mobile phone subscribers in the world Sources: CIA Factbook , September 2013, VNNIC, for Nov 2012

4. Headline profile changes from the 2009 Census Total population grown from 76.3m in 1999 to 85.8m in 2009 = +12.5%. There has also been a significant migration from rural to urban areas. Source: Government Statistics Office of Vietnam - Census Date: 1 Apr 2009

5. Vietnam’s population is excitingly young Vietnam’s median age is currently 28.7 years Source: CIA website July 2013 Latest population estimates (July 2013) show 92.477m, comprising 46.272m females and 46.205m males

6. % of Provincial Population Urban Over 65% 3 provinces* 41 – 64% 7 provinces** 30 – 40% 7 provinces 17 – 29% 24 provinces 0 – 16% 22 provinces Source : Government Statistics Office of Vietnam Latest population estimates for 2012 show 88.78m population, of whom 28.36m are classified as living in urban areas ( 31.9% of total population), a rise of 6.94% since 2010. 60.41m live in rural areas, a net zero change since 2010. Unemployment rate* reduced to 1.99% (2011 = 2.27%). *within labour age group; urban 3.2% and rural 1.4%. * The municipalities of Da Nang, HCMC and Can Tho **Includes the municipalities of Hanoi and Hai Phong

7. Shift in Media usage 2010 – 2013 2012 2013 Between 2010 and 2013 the daily average time spend on watching TV has decreased (from 134min to 135min), while the average time spend on the Internet has increased (from 74min to 128min). Source : 3D 2013 (2,970) and 3D 2012 (3,010) urban adults aged 15-45

8. Internet Subscribers Vietnam

9. Internet Penetration in South East Asia (China 40%) Excl. Hong Kong ( 68%) Brunei 78% Vietnam 35.6%* Thailand 36% Malaysia 61% Singapore 75% Indonesia 22% Philippines 32% Vietnam has one of the fastest growing and highest penetration of Internet Users in South East Asia. All Asia = 27.5% All Europe = 63.2% N. America = 78.6% Australia = 88.8% Laos 8% Cambodia 16% Myanmar 1 % (Japan 79%) ) (Taiwan 69%) Vietnam reached: 10% in Sep 2005 20% in July 2007 30% in Sep 2010 Source world comparison: Internet World Statistics ( IWS) Source SE Asia comparison: We Are Social, Mar 2013 * Vietnam source: VNNIC for November2012

10. Internet Usage Penetration of Vietnam population Yr End Totals No. of Users % YoY growth 2003 3,098,007 2004 6,345,049 +105% 2005 10,710,980 + 69% 2006 14,683,783 + 37% 2007 18,551,409 + 26% 2008 20,834,401 + 12% 2009 22,779,887 + 9% 2010 26,784,035 +18% 2011 30,552,417 +14% November 2012: 31,304,211 users = 35.6% penetration (+ 2.6% YoY ) Source : VNNIC for Nov 2012

11. Growth in Internet and Broadband user numbers Source : VNNIC for November 2012, Vietnam Telecommunications Authority (VNTA ) for July 2013 The GSO and VNNIC have stopped publishing monthly subscriber data since Nov 2012, but the VNTA has released detailed broadband subscriber data for 2013. The number of broadband subscribers now stands at 4.76 million equivalent to 5.4% of the population

12. Broadband Internet Subscribers 2013 Source: Vietnam Telecommunications Authority (VNTA) Millions Of 4,880,428 broadband subscribers as of July 2013 , 89% were accessing through xDSL Broadband, 5% through Fiber-to-the-home (FTTH) optical cable, 4% through cable TV [of whom SCTV 67% CMC 33%] and 3% through leased line.

13. Profile of urban Internet users age 15-45 Source: 3D 2013 Base: 1,812 adults aged 15-45 who used internet in last 3 months Average age: 29.1 26.7

14. Profile of urban Internet users by age and gender Gender profile of internet users per age group Source: 3D 2013 Base: 1,812 adults aged 15-45 who used internet in last 3 months %

15. Internet penetration by city and age (accessed last 3 months) % Source: 3D 2013 Base: 1,812 adults aged 15-45 who used internet in last 3 months

16. Average time and frequency spent online by age Frequency use Internet Minutes per average day Internet usage continues to increase, with an average of 97 minutes a day in 2008, to 129 minutes a day in 2010, and 133 minutes a day in 2012, and a bit down to 129 minutes a day in 2013 Source: 3D 2013 Base: 1,812 adults aged 15-45 who used internet in last 3 months

17. When & where access Internet % of Internet users accessing ‘At home’ has grown to 85% from 74% in 2010, 56% in 2008 and 25% in 2006. A gradually decrease in percentage of accessing the Internet at ‘Internet shop/café’ (17% in 2013, 21% in 2010, 35% in 2008 and 65% 2006) % % Where access the internet Source: 3D 2013 Base: 1,812 adults aged 15-45 who used internet in last 3 months

18. Online activities Vietnam

19. Online activities Age 15-24 Source: 3D 2013 Base: 771 adults aged 15-24 who used internet in last 3 months

20. Source: 3D 2013 Base: 651 adults aged 25-34 who used internet in last 3 months Online activities Age 25-34

21. Source: 3D 2013 Base: 390 adults aged 35-45 who used internet in last 3 months Online activities Age 35-45

22. Most popular Web Searches Rank Top Searches, last 30 days Rising Searches, last 30 days 1 Facebook Gui cho anh (+300%) 2 Phim (movies) Phuong my chi (+150%) 3 Nhac (music) Patch fifa 2.0 (+120%) 4 Bao (newspapers) Vietnam airlines (+80%) 5 Tin (news) Livescore (+70%) 6 Game Phimdem.com (+60%) 7 Truyen (stories) Thoi tiet (+60%) 8 Youtube Diem chuan (+50%) 9 Google Ioe (+50%) 10 Zing (social network) Thegioididong (+50%) Source : Google Insights for Search as at 4 September 2013

23. Top Online Interests Source : Comscore July 2013 # Unique Visitors (000) % Reach 1 Search/Navigation 15,367 91.6 2 Portals 15,028 89.6 3 Social Networking 14,589 86.9 4 Multimedia 13,875 82.7 5 General News 12,943 77.1 6 Entertainment - Music 12,314 73.4 7 Newspapers 11,338 67.6 8 Entertainment – News 10,569 63.0 9 Downloads 10,408 62.0 10 Online Gaming 10,279 61.3 Note: ComScore only measures internet usage at home and at work and does not include internet usage on mobile phones and in internet cafes.

24. Top Online Interests Source : Comscore July 2013 # Unique Visitors (000) % Reach 11 Entertainment – Movies 10,246 61.1 12 Email 9,074 54.1 13 Blogs 8,477 50.5 14 XXX Adult 7,616 45.4 15 Classifieds 6,489 38.7 16 Discussion/ Chat 6,231 37.1 17 Information 6,111 36.4 18 Teens 5,768 34.4 19 Humor 5,766 34.4 20 Family&Parenting 5,563 33.2 Note: ComScore only measures internet usage at home and at work and does not include internet usage on mobile phones

25. Leading websites Vietnam

26. Number of VN website domains July 2013 Of the 413,419 registered dot.vn website domains, 250,692 are currently active Source : VNNIC for July 2013

27. Leading websites in Vietnam – Sep 2013 1 Google.com.vn (1) 2 Facebook.com (2) 3 Google.com (3) 4 Youtube.com (4) 5 Zing.vn (5) 6 Vnexpress.net (6) 7 Cococ.com (…) 8 24h.com.vn (7) 9 Yahoo.com (8) 10 Dantri.com.vn (9) 11 Blogspot.com (11) 12 Haivl.com (14) 13 Vatgia.com (13) 14 Kenh14.vn (12) 15 Qtrax.com (…) 16 Ngoisao.net (16) 17 Giaoduc.net.vn (15) 18 Soha.vn (19) 19 Vov.vn (…) 20 Tinhte.vn (…) Source : Alexa 04/09/2013 Based on the last month’s average daily traffic (previous month’s ranking in brackets)

28. Most popular online gaming websites Rank Online Gaming websites Unique visitors (000) 1 Vuigame.vn (4) 1.832 2 Yahoo! Games (3) 1.465 3 Unigame.vn (2) 1.367 4 Zing Play (5) 1.262 5 Gamevui.com (6 ) 1.171 6 Ongame.vn (7) 1.004 7 Sohagame.vn (…) 999 8 King.com (…) 916 9 Trochoiviet.com (8) 901 10 Musinhmenh.com (…) 863 Source : Comscore 2013 based on July In total 10,279,000 unique visitors play online games (previous month’s ranking in brackets) Note: ComScore only measures internet usage at home and at work and does not include usage on mobile phones or in internet cafes.

29. Social network sites Vietnam

30. Social Network sites had 14.5mil unique users in the last month Rank Site Unique visitors (000) Reach 1 Facebook.com 12,150 72.4% 2 ZingMe 6,160 36.7% 3 Kenhsinhvien.net 2,242 13.4% 4 Diendanbaclieu.net 2,066 12.3% 5 Tuyensinh247.com 1,758 10.5% According to ComScore , social networks have 14,589,000 ‘unique visitors’. This should not be confused with ‘members’! Source : Comscore 2013 based on July

31. Social networking: penetration and profile Source: 3D 2013 Base: 1,812 adults aged 15-45 who used internet in last 3 months of whom 1,477 have a profile on a social network site 3D 2012 showed that social network penetration increased tremendously since 2010: from 38% of all internet users in 2010, to 88% in 2013 , rising to 92% amongst the 15-24 age group. %

32. Zing Me users in Vietnam 6,2 million Zing Me ‘unique visitors’ in Vietnam Zing Me penetration of total population: 6.9% Zing Me penetration of internet users: 21.5 %* Source : Comscore 2013 based on July 2013, *VNNIC for Nov 2012 Note: ‘unique visitors’ should not be confused with profile members.

33. Facebook users in Vietnam 12,150,000 ** Facebook users in Vietnam Facebook penetration total population: 13.1 %** Facebook penetration internet users: 34 %* In the past month the total of FB users in Vietnam has increased by 31.5%, which makes VN world’s #16 in FB user growth rate . Source : ** Comscore 2013 based on July, *VNNIC for Nov 2012 Note * * social bakers do not public a number of Facebook users

34. Leading Brands on Facebook (based on last month) Rank Name Local Fans 1 Zing mp3 1.066.205 2 ChonMua 866.397 3 Eway.vn 859.764 4 Lazada Vietnam 600.332 5 MegaStar Cineplex Vietnam 471.137 6 Samsung Mobile Vietnam 424.263 7 Axe Vietnam 399.338 8 Heineken 395.404 9 Kinh doanh truc tuyen 387.709 10 Appstore.vn 365.891 Source : Socialbakers 30/08/2013

35. Most popular Facebook pages (based on last month) Rank Page Local Fans 1 Facebook for Every Phone 10.811.342 2 Qua Tang Cuoc Song 2.244.804 3 Goc Thu Gian 2.237.953 4 Vo Hoai Linh 1.557.491 5 Cuoi Vo Bung 1.310.010 6 Nhat Ky 1.181.257 7 Hoc Nhung Nguoi Thich Doc Tin 24h 1.114.051 8 Hoc Tieng Anh Mien Phi 1.107.357 9 Zing mp3 1.066.205 10 Hay Noi Nhung Loi Yeu Thuong 1.047.725 Source : Socialbakers 30/08/2013

36. Online video Vietnam

37. Frequency to watch Online videos Source: 3D 2013 Base 2,970 adults aged 15-45 of whom 1,351 adults watched videos online

38. Watch online videos – time slots & devices Source: 3D 2013 Base 2,970 adults aged 15-45 of whom 1,351 adults watched videos online 1.30 hrs /week to watch TV online 1.41 hrs /week to watch videos online

39. Websites to watch online videos Source: 3D 2013 Base 2,970 adults aged 15-45 of whom 1,351 adults watched videos online Adults claimed length of video clips they usually watch online is around 9.2 min.

40. Types of video clips watched online by User-generated content Source: 3D 2013 Base 2,970 adults aged 15-45 of whom 1,351 adults watched videos online

41. Types of video clips watched online by Professional-generated content Source: 3D 2013 Base 2,970 adults aged 15-45 of whom 1,351 adults watched videos online

42. Telephone subscribers Vietnam

43. Total telephone subscribers to Dec 2012 Total new subscribers YTD = 12.5m mobile and 16.5k fixed desk phones This chart shows the GSO’s latest total market estimates compared with the implied revised figure for 12 months’ previous (currently up by 3%). Note : new method of counting number of mobile subscriptions was introduced by the GSO in May 2011 and back-dated to 2010. Source: Vietnam Ministry of Information and Communications (MIC) / GSO Note * GSO didn’t update their numbers this month, so numbers are still from December

44. 93% of urban adults has a mobile phone Source: 3D 2013 Base: 2,970 urban adults aged 15-45 of which 2,733 currently own a mobile phone and 784 have a smartphone or don’t know their type of phone Number of SIM cards in use %

45. Service Provider and 3G market share In Q1 2012 Vietnam had 15.5mil 3G connections (+14% YoY ). However, the overall market has grown by 20%, reaching 141.6mil connections in Q1. 3G now accounts for 11% of the market (12% in 2011). Source : Wireless Intelligence Q1 2012 Early uptake of 3G services was encouraging (8mil by mid-2011), but the rate of growth has been slower than expected.

46. Smartphone users in Vietnam Source : Nielsen, June 2012 30% of mobile users in Vietnam has a Smartphone 62% of smartphone users has accessed the internet on their smartphone in the last 30 days 31% of smartphone users has used app’s, with a median of 6 app’s regularly used 7% of smartphone users has used Location-Based-Services (LBS) in the last 30 days

47. Mobile Phone Brands used Urban sample aged 15-54 Source: TNS Target Group Index 2011 Base: 5,096 urban adults age 15-54

48. Watching Live TV on a computer or mobile phone, or iPad / tablet is increasing: penetration has increased from 15% in 2010 to 19% in 2012 , and to 22% in 2013 Overall looking, in every age group more males than females have watched TV on a computer, mobile phone, or iPad / tablet. Source: 3D 2013 Base: 2,970 adults aged 15-45 % Watched Live TV on computer, Mobile or iPad / tablet

49. Advertising revenue Vietnam

50. Online advertising expenditure Spending on display advertising is still a relatively small share (4%) of the overall advertising spend, but growing 10 biggest spending sectors online (Apr 2010-March 2011) In millions $ Source: Kantar Media Net Insights Report 2011 *Excluding OOH