Digital Workplace Market worth $161.82 billion by 2030

Digital Workplace Market by Type (Security and Compliance (IAM, DLP, Threat Detection & Response), End-user Computing, Communication and Collaboration (UCaaS, Video Conferencing)), Deployment Mode (Cloud), Vertical, Region - Global forecast to 2030

1. Digital Workplace Market worth $161.82 billion by 2030


According to a research report "Digital Workplace Market by Type (Security and Compliance (IAM,
DLP, Threat Detection & Response), End-user Computing, Communication and Collaboration
(UCaaS, Video Conferencing)), Deployment Mode (Cloud), Vertical, Region - Global forecast to
2030" published by MarketsandMarkets, the global digital workplace market size is projected to
grow from USD 67.57 billion in 2025 to USD 161.82 billion by 2030 at a Compound Annual Growth
Rate (CAGR) of 19.1% during the forecast period. The widespread adoption of cloud platforms and
SaaS tools has transformed how organizations manage and deliver digital workplace services,
enabling faster deployment, scalable infrastructure, and seamless access across devices and
locations. Businesses are also transferring workloads to cloud-based collaboration and productivity
tools such as Microsoft 365, Google Workspace, and ServiceNow to simplify procedures and
decrease the burden on old systems. This migration enables the optimization of costs through a
reduction in the overhead of an infrastructure and the easing of the IT administration.
Simultaneously, cloud-native solutions contribute to enhanced performance by allowing real-time
collaboration, automation of routine operations, and the provision of data-based insights to
necessitate employee work efficiency and engagement.
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Based on end-user computing, the virtual desktop infrastructure segment is expected to hold the
largest market share during the forecast period.
The virtual desktop infrastructure (VDI) helps organizations manage and protect employee
computing environments from a central location while supporting remote and hybrid work models.
Industries such as education and retail, where seasonal or contract-based workforces are common,
rely on VDI for flexible, cost-effective desktop access. The use of VDI is also growing in verticals such
as banking, healthcare, and government, where secure data access and regulatory compliance are
critical. As Bring Your Own Device (BYOD) policies become more common, VDI allows employees to
use personal devices while ensuring a consistent and secure user experience. Centralized desktop
management reduces the workload for IT teams, lowers support costs, and helps organizations
maintain control over data. Service providers now offer VDI with features such as workspace
analytics, automated setup, and cloud delivery options, making it easier for companies to scale their
digital workplace without major hardware investments. These benefits make VDI a preferred choice
for organizations looking to improve employee experience while maintaining security and
operational efficiency across locations and devices.
By support service, the training and development segment will account for the largest market
share during the forecast period.
The training and development segment holds the largest share in the digital workplace services
market under support services due to the growing need for continuous workforce upskilling in the
face of rapid technological changes. As organizations implement tools such as Microsoft 365,

2. ServiceNow, or Google Workspace, employees require structured learning to effectively adopt and
use these platforms. Companies such as Accenture, TCS, Infosys, IBM, and Cognizant provide tailored
training programs as part of their workplace transformation services. These programs focus on
onboarding, productivity tools, cybersecurity awareness, and platform-specific use cases. Many
service providers have developed in-house digital learning platforms or partner with learning
management systems (LMS) vendors to deliver flexible, scalable solutions. For instance, Infosys uses
its Lex platform to support client training needs, while Wipro and HCLTech offer immersive learning
experiences through virtual labs and simulations. In sectors with regulatory requirements, such as
healthcare and finance, training services help organizations maintain compliance and reduce human
error. The increased use of experiential formats such as AR/VR-based learning and microlearning
modules is also enhancing user engagement and retention. By integrating these services into broader
digital workplace offerings, service providers help clients ensure workforce readiness and unlock the
full value of their technology investments.
By region, Asia Pacific is expected to grow at the highest CAGR during the forecast period.
The rapid growth of the digital workplace services market is being observed in Asia Pacific, where
digital transformation programs are being implemented on a massive scale, combined with a surge in
the demand for flexible working environments and the growth of investments in cloud infrastructure.
This change is pushed by countries such as India, China, Australia, and Singapore, which promote
digital-first policies in both the public and private sectors. The rate at which enterprises in the region
are embracing digital workplace services to facilitate hybrid workforces, collaboration, and employee
productivity is increasing. The increasing startup community and the rise of multinational companies
in the Asia Pacific have led to a high-level demand for scalable, secure, and experience-rich digital
environments. Both local service providers in regions and international vendors who can deliver
services locally are customizing services to suit the specific language, compliance, and operational
needs of various markets. Specifically, the manufacturing, banking, and healthcare industries are
hastening the implementation of digital workplace models to enhance workforce productivity and
service delivery. The rapid adoption of workplace transformation strategies is also made possible by
government support of digital innovation and the availability of a young and tech-savvy workforce.
With the growing emphasis on operational resilience and employee-centric models, there is a
growing need for managed workplace services, cloud desktops, and AI-driven support, which is
growing at a significant rate in organizations across Asia Pacific.
Key Players:
Atos (France), Cognizant (US), IBM (US), Wipro (India), TCS (India), Infosys (India), DXC Technology
(US), Accenture (Ireland), Capgemini (France), Fujitsu (Japan), HCL Technology (India), HPE (US),
Kyndryl (US), NTT Data (Japan), Unisys (US), Tech Mahindra (Pune), Stefanini (Brazil), Computacenter
(England), CompuCom (US), T-Systems (Germany), Getronics (Netherlands), CGI (Canada), Milestone
Technologies (US), Mphasis (India), Birlasoft (India), Neurealm (US), UST (US), Microland (India),
Brillio (US), Bell Techlogix (US), Pomeroy (US), LTIMindtree (India), Kissflow (US), and Groupe.io (US)
are the key players and other major players in the digital workplace market.
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