DXAT_CHATBOT_CH-4_FACEBOOK_MASSANGER_INTEGRATIN.pptx

facebook

1. Facebook Messenger - Chatbot Integration Guide Streebo Solutions Inc. 1

2. What is a Facebook bot? A chatbot is a piece of automated messaging software that uses artificial intelligence to converse with people. A Facebook Messenger bot is a chatbot that lives within Facebook Messenger, meaning it converses with some of the  1.3 billion people who use Facebook Messenger every month . Chatbots can be programmed to understand questions, provide answers, and execute tasks. They can provide a customized online shopping experience and even make sales. Streebo Solutions Inc. 2

3. The benefits of using Facebook chatbots First, let’s look at some quick stats to set the stage for how much of your potential audience is accessible through Facebook Messenger: Chat and messaging are the  most-used  types of websites and apps, followed by social networks. 64%  of people say they would prefer to message a business than call them 60%  of people say they are open to receiving personal messages from companies Facebook Messenger has the  third-most active users  of any app, beat out only by Facebook and Whatsapp Streebo Solutions Inc. 3

4. The benefits of using Facebook chatbots More than  100 billion  messages are exchanged on Meta apps every day People spend an average of  3 hours  every month using Facebook Messenger (and 19.6 hours a month using Facebook itself). Meta reports the potential advertising audience for Facebook Messenger is  987.7 million people Most people  (69% in the U.S.) who message businesses say being able to do so improves their confidence in the brand. The point is that your audience is already using Facebook Messenger, and they expect to be able to interact with your brand there. Chatbots can increase your rate of response, making it easier for people to get the information they expect in real-time, on a channel they already use. As a bonus, Facebook Messenger has sponsored ads, which can be targeted to people who have previously been in touch with your Page. Use these ads in tandem with your chatbot to target high-intent customers. Streebo Solutions Inc. 4

5. How can I connect my solutions FB User id - [email protected] FB Password – Streebo@123 Ye credential se aap login ho jao uske bad massanger open kar ke Academy Student search kariye . Aap ko ek page dikhega waha par aap massage kariye “Connect solutions” Ab aap apna path select kare / click kare and apne solutions me jaiye . Apna page/form/application select kariye or apna chatbot wale intent yaha fire kariye Jese aap apne environment par chatbot use karte ho as it is aap ko yaha facebook bot me dikhega . Streebo Solutions Inc. 5

6. Login Facebook  Streebo Solutions Inc. 6

7. Create A page Click on Menu Click on Pages Create new Page Give page name Category – Computer Company Now create Page. Streebo Solutions Inc. 7

8. Open in new tab -  https://developers.facebook.com/ Streebo Solutions Inc. 8

9. You can see all apps if your account have some apps. Click on Create App Streebo Solutions Inc. 9

10. d. Once you create an app you will now be landing on the Dashboard. Wherein you can proceed “ Set Up ” for Messenger. Streebo Solutions Inc. 10

11. e . N e x t s t e p is to Li n k / A d d t h e F a c eb oo k p a ge w i th d e ve l o pers. f a c eb o o k. co m Streebo Solutions Inc. 11

12. f. Post clicking on “ Add or Remove Pages ” , a new window will pop up asking you to select the page which you want to link. Streebo Solutions Inc. 12

13. g. Next the user will have to insert the “ Callback URL ” and “ Verify Token ” , which are used to point to the desired Environment. * g e t h e l p f r o m Technical Lead if s t u ck Streebo Solutions Inc. 13

14. h . B e l o w t h e C all b a c k U R L se c t i o n c l i c k o n “ A d d s ub s c r i p t i o n ” t a b a n d s e l e c t / t i c k ‘ m e ss a g es ’ a n d ‘ m e ss a g i n g _p o s t b a c ks ’ . Streebo Solutions Inc. 14

15. L a u n c h t h e “ a p p f r o m dxaacademy.s t r ee b o . c om / a pp s Streebo Solutions Inc. 15

16. b . Fil l in a l l s i x f i e l d s w i th t h e m a t c h i n g v al u es . Streebo Solutions Inc. 16

17. F ac eb oo k Pa ge I D : Streebo Solutions Inc. 17

18. F ac eb oo k Pa ge A c c e s s T o ke n : Streebo Solutions Inc. 18

19. Streebo Solutions Inc. 19

20. F ac eb oo k A p p I D : Streebo Solutions Inc. 20

21. FEB Username and Password : Insert your HCL Leap account credentials which has access to the app. Chatbot Config Key : Collect the config key for testing from Chatbot team. *You can use Config key “ 3 ” for testing purpose. c. Once all the details are filled, click submit and wait for the acknowledgement message. Streebo Solutions Inc. 21

22. Streebo Solutions Inc. 22

23. Y e s ! Y ou d id i t. F a c e b oo k M e ss e n g er O p e n F B M ess e n g e r pr o c ee d to c h a t s . Se a r c h f o r y o u r c r e a t e d pa g e n a m e i n t h e c h a ts s e c t i o n . Ty p e “ H i ” i n t h e c h a t. Th e c h a t b o t w il l r e ver t y o u b a c k wi t h a W e l c o m e me s s a g e . Streebo Solutions Inc. 23

24. Result Streebo Solutions Inc. 24

25. For Your Reference Below is a Video link FBChatbot_Integration.wmv Streebo Solutions Inc. 25

26. Supported Components Audio Button Camera Editable Camera Attachment Captcha Carousel Chart Checkbox Combo box Streebo Solutions Inc. 26 Data table Date Date Time Geolocation Group select HTML Range Slider Rating Select Slider dropdown Auto-Complete HTML - Template Presentation- Template Speech to text Submit Text area Textbox Number Email Currency Password Time Video Auto-Complete Weblink Multi-select

27. Thank You Streebo inc. Streebo Solutions Inc. 27