E ticketing

E ticketing

1. E-Ticketing
A Digital Contract between User and
Provider

2. E-Booking
E-bookingore-Bookingmeansmaking
areservationorappointmentforaservicevia
theinternet.
Thetermmayalsoreferto,Computer
reservationssystemoperatingviatheinternet.
OnlineBookingSystemorAppointment
Booking.
Acomputerbookingsystemissystemwhere
bypubliclyaccessiblecomputerscanbereserved
foraperiodoftime.

3. Tourist and Travel Industry
AnInternetbookingengine(IBE)isan
applicationwhichhelpsthetravelandtourism
industrysupportreservationthroughthe
Internet.Ithelpsconsumerstobookflights,
hotels,holidaypackages,insuranceandother
servicesonline.
MAKEMYTRIP, GOIBIBO and other such
web applications are based on IBE.

4. Hotel Industry
Onlinehotelreservationsareapopularmethod
forbookinghotelrooms.Travelerscanbook
roomsonacomputerbyusingonlinesecurityto
protecttheirprivacyandfinancialinformation
andbyusingseveralonlinetravelagentsto
comparepricesandfacilitiesatdifferenthotels.

5. SPORT & CONCERT TICKETS
Manysportandconcertvenuesofferelectronic
ticketstotheirevents.
Electronictickets,or"eTickets"astheyare
sometimesreferred,areoftendeliveredasPDFs
oranotherdownloadableformatthatcanbe
receivedviaemailorthroughamobileapp.
Electronicticketsallowspectatorstodownload
theirtickets,asopposedtowaitingforphysical
ticketstoarriveinthemail.

6. SPORT & CONCERT TICKETS
Aprintedcopyoftheseticketsoradigitalcopy
onamobilephonemaybepresentedoncoming
tothevenue.
Theseticketsmayalsohaveabarcode,which
maybescannedonentryintothevenueto
streamlinecrowdprocessing.
Electronicticketshavebecomeincreasingly
prevalentintheentertainmentindustryoverthe
lastdecade.

7. Research Facts
Consumersareturningtotheinternettotakeadvantageof
easeofbookingandcomparativepricing.95%of
consumerssearchonlinebeforemakingatravelpurchase.
Theresearchindicatesthatmajorityofconsumersare
comfortablewithonlineticketbooking,buttourpackages
andhotelsarestillbookedoffine.Itindicatesthatthereisa
gapbetweenexpectationsofconsumersandactualfacilities
promisedbyhotelswhenbookedonline.Bestdealsarean
importantmotivationforcustomerstogoonline.
Accordingtoourresearch36%consumersmakeunplanned
tripsifofferedadiscount.

8. Research Facts
Socialmediaaffectspurchasedecisionof48%
consumersbutpersonalexperienceofaconsumer
affectsthedecisionmorethantheexperienceofothers.
Accordingtoourresearch,41%consumersmakea
purchaseafterreceivingapromotional/discountoffer
overemailand25%consumersmakeapurchaseafter
receivinganofferoverSMS.
Itiseasierforadesktopusertolookatmorewebsites
andswitchfromonecompetitortoanother.Butanapp
userisaloyalist;somajorityofe-travelcompaniesare
incentivizingtheconsumerstousetheirMobileApp.

9. Popular GDS for E-Ticketing
SabreComputer System (SCS)
Amadeus Computer System (ACS)
Galileo Central Reservation System (G-CRS)
Worldspan
Scandinavian Multi-access Reservation for
Travel Agents (SMART)
Passenger Information System
Central Reservation System (CRS)

10. Query Session
Any Query?
If no than …
Enjoy E-ticketing