Ecommerce-&-EGovernance ,Type of E-commerce

Ecommerce-&-EGovernance

1. 6E-Commerce and E-Governance
Index
E-Commerce –concept, advantages,
disadvantages and types.
E-Commerce Trade cycle.
Various Payment modes.
Common forms of E-Commerce.
Electronic Data Interchange.
E-Governance-concept, advantages and types.
Various security measures.
From:--
Mrs. ShilpaPrashantKate (IT Teacher)
S.B.Patilcollege of Science and Commerce, Ravet
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2. 6.1WHATISECOMMERCE?
CommonlyknownasElectronicMarketing’.
Theprocessofbuyingandsellinggoodsandservices
overaninternetandothercomputerNetworks.
Itisalsoreferredasapaperlessexchangeofbusiness
informationusingEDI,E-mail,Electronicfundtransfer
etc.
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4. Difference between Traditional Commerce and E-Commerce
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5. ADVANTAGES OFE-COMMERCE
Globalscope:thesellerswithaglobalreach
Electronictransaction:E-commercereducesthepaperworkand
significantlylowerthetransactioncost.
CostSaving:Ithelpsinreducingthecostofsearchinga
product.
Anytimeshopping:Acustomercanshop24×7.
Nointermediaries:thecustomerandthebusinesstobeintouch
directly
Publicservices:helpsthegovernmenttodeliverpublicservices
suchashealthcare,education
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6. DISADVANTAGES OFE-COMMERCE
SetupCost:Thesetupofthehardwareandthesoftwareetc.
Physicalpresence:Thislackofapersonaltouch
Security:Creditcardtheft,identitytheftetc.
GoodsDelivery:Theremayarrivesomeproblemwithfulfillment
oforder.
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7. TYPESOFECOMMERCE
Business -to -Business (B2B)
Business -to -Consumer (B2C)
Consumer -to -Consumer (C2C)
Consumer -to -Business (C2B)
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8. BUSINESS-TO-BUSINESS(B2B)
Istheselling,buying,andtradingofgoodsandservicesthrough
anonlinesalesportalbetweenbusinesses,thenbusinesssells
theproducttothefinalcustomer.Asanexample,awholesaler
places,Tata-communications(networkprovider).
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9. CONSUMER-TO-CONSUMER(C2C)
oneconsumersellinggoodsorservicestoanother
consumeronline.ExampleOLX,Quikr.
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10. BUSINESS-TO-CONSUMER(B2C)
InB2Cmodel,businesssellsit’sproductsdirectlytoa
customer.Example:Amazon,Flipkartetc.
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11. CONSUMER-TO-BUSINESS(C2B)
Consumerscanofferproductsandservicestocompanies,
andthecompaniespaytheconsumers.Eg.Ablogcanbe
writtenbyanauthorforabusinesstoimprovesaleof
products,ebay,contentmarketing.
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12. E-COMMERCETRADECYCLE
Atradecycleistheseriesofexchanges,betweenacustomerand
supplierthattakeplacewhenacommercialexchangeisexecuted.
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13. Phases of Ecommerce trade cycle:-
Pre-Sales:Findingasupplierandagreeingtheterms
Customersearchforrequiredwebsiteforproducttobepurchased.
InNegotiatestepcustomerfindasupplierwhooffersgoodqualityproduct
atcheaperpriceandthencustomeragreesthetermsfollowedbysupplier.
Execution:Selectinggoodsandtakingdelivery.
Customersendsanorderfortheselectedproductandafter
processingtheorder,customerreceivesdeliveryoftheproduct.
Settlement:ThisphaseconsistofInvoice(ifany)andPayment.
Invoicemeanscustomerwillreceiveabillforpurchasedproductand
afterconfirmationofreceivedproduct,customerwillpayforthesame.
After-Sales:ThisphaseconsistsofwarrantyandAfterSaleServices.
Inwarrantyperiod,customerwillgetallmaintenanceservicesfor
freeoratminimumcost.Aftersaleservicesmeanscustomerwilldo
complaints(ifany)abouttheperformanceofproductandgetmaintenance
servicefromthesupplier.
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14. MODESOFPAYMENT
CreditCards:itistypeofbankcardusingthatyoucanborrow
moneyuptosomelimit,whichmustberepaidalongwithinterest.
MobilePayments:customercanpaybyscanningabarcodeonan
apponmobile.Ex.BHIM,UPI,Paytm,GooglePay,Paypal,..etc.
BankTransfers:moneyissentfromonebankaccountto
another.Ex.NEFT,IMPS.
E-wallets:-pre-paidaccountinwhichausercanstoremoneyfor
anyfutureonlinetransaction..Ex.BankBuddy,Paytm.
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15. 6.5 FORMSOFE-COMMERCE
M-commerce (Mobile commerce) :
Buying and selling of goods and services through wireless
handheld devices smartphones and tablets.
Ex. mobile banking, ticket booking, E-bill payment, online auctions,
stock.
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16. 6.5 FORMSOFE-COMMERCE
SocialCommerce:
Social commerce is a form of electronic commerce that involves
social media, online media that supports social interaction. It utilizes
user ratings, referrals, online communities and social advertising to facilitate
online shopping . Ex. Facebook,Pinterest.
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17. 6.6 E-COMMERCETECHNOLOGY
Various E-commerce Technologies are:
mobile commerce
Electronic funds transfer,
Supply chain management
Internet marketing
online transaction processing
electronic data interchange(EDI)
Inventory management systems
automated data collection systems.
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18. ELECTRONICDATAINTERCHANGE(EDI )
EDIistheelectronicinterchangeofbusinessinformationusinga
standardizedformat;aprocesswhichallowsonecompanyto
sendinformationtoanothercompanyelectronicallyratherthanon
paper.
Businessentitiesconductingbusinesselectronicallyarecalled
tradingpartners.
purchaseordersandinvoicesaretwocommondocumentsare
exchangedusingEDI.
Itiscomputer-to-computerinterchangeofstrictlyformatted
documentsviaInternet.
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19. 6.7 E-GOVERNANCE
Informationtechnologyisimplementedingovernmentprocessesandfunctionsso
astocauseSMARTgovernmenti.e
S-Simple
M-Moral,
A-Accessible,
R-Responsive,
T-Transparent Government.
Itsimplifyprocessesforall,i.e.government,citizens,businessesetc.atNational,
Stateandlocallevels.
AdvantagesofE-Governance:
Reducedcorruption
High transparency
Increasedconvenience
Directparticipationof constituents
Reductioninoverallcost.
Expandedreachof government
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20. TYPESOFE-GOVERNANCE
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21. 1.Government-to-Citizen (G2C)
whichenablecitizenstogetaccesstowidevarietyofpublicservices.
Ithelpstheordinarypeopletoreducethetimeandcosttoconducta
transaction.
Acitizencanhaveaccesstotheservicesanytimefromanywhere.
Ex.serviceslikelicenserenewalsandpayingtax.
2.Government-to-Business(G2B)
Servicesexchangedbetweenbusinesssectorsandgovernment.
Itaimsateliminatingpaperwork,savingtime,costandestablish
transparencyinthebusinessenvironment,whileinteractingwithgovernment.
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22. 3. Government-to-Government (G2G)
Interaction between different government departments, organizations and
agencies.
Government agencies share same documents using internet.
Provides safe and secure inter-relationship between domestic or foreign
government.
4.Government-to-Employee(G2E)
ItisinternalpartofG2G
Itaimstobringemployeetogether&improveknowledgesharing
facilitiestotheemployeeslikeapplyingforleave,reviewingsalarypayment
recordandcheckingthebalanceofholiday.
TheG2Esectorprovideshumanresourcetraininganddevelopment.
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23. DIGITALINDIA
Is launched to make Government services available to all citizens
electronically.
Launched by Prime minister of India NarendraModion 1
st
July 2015.
Objective:-Connecting rural areas with high speed internet & improve
digital literacy.
Facilities : Bharat Net, e-education, e-health, e-sign, e-shopping, national
scholarship portal, PAN...etc
UMANG(Unified Mobile Application for New-age Governance) :over 1200
government services .
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24. SECURITYMEASURESINE-COMMERCE
Used for safe and secure electronic transaction
A. Encryption:
It protect users information being sent between a browser & server
Encryption:-It coverts plaintext(readable data) into cipher text(coded form of data)
Decryption: convert cipher text to plain text
Types of Encryption:
1.Symmetric(Shared SecretEncryption)
2.Asymmetric(Public-Key Encryption )
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25. B. DIGITALSIGNATURE:
Adigitalsignaturealsoknownasanelectronicsignature.
Adigitalsignatureguaranteestheauthenticityofanelectronicdocumentor
messageindigitalcommunicationandusesencryptiontechniquesto
provideproofoforiginalandunmodifieddocumentation.
Digitalsignaturesareusedine-commerce,softwaredistribution,financial
transactions.
Thisisthedirecttransferofinformationbetweentwopartners.
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26. C. DIGITALCERTIFICATE
Electronic"password"thatallowsaperson,organizationtoexchangedata
securelyovertheInternetusingthepublickeyinfrastructure
(PKI).
Itisfilethatensuresholdersidentityandprovidessecurity.
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28. Thank you
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