Electronic Ticketing Machine (ETM)

The Electronic Ticketing Machine (ETM) is a Hand Held Computer, in which the program is stored along with all the relevant data, for the issue of tickets in the bus during the journey.

1. ELECTRONIC TICKETING MACHINE(ETM ) p

2. ELECTRONIC TICKETING MACHINE The Electronic Ticketing Machine (ETM) is a Hand Held Computer, in which the program is stored along with all the relevant data, for issue of tickets in the bus during the journey.

3. STATUS QUO Paying with cash forces customers to carry around enough money/change all the time. But while paying cash some time we need exact amount.

4. SOLUTION

5. VALUE PROPOSITION Generation of bill or r eceipt based on payment collection from customer and updating or transferring the d etails on the spot to server through GPRS facility. Avoid re-entering manually the information of bill or receipt in to computer for record keeping .

6. The machines will be Radio-frequency Identification-enabled (RFID-enabled) and the operators can issue smart cards compatible with RFID technology for frequent travellers. Over 56 per cent of BMTC passengers use a bus pass . Issuing smart card would enhance the performance.

7. SEGMENTS Long distance b us services operating by both government agencies and private agencies. City bus services (BMTC’s Volvo buses) E.g. KSRTC APSRTC KALLADA YATHRA K ESINENI

8. TARGETING Road transport ministers/ commissioners of all Indian states. COO’s of long distance bus operating companies(Find the real d ecision makers in each companies).

9. QUALIFYING METRICS In certain states (AP,TG) government operating almost 65% of long distance bus services. Respective state governments are operating the bus services in cities. All state governments are ready to implement advanced technologies to maximize the revenue. The private long distance bus service operators are targeting frequent business and professional travellers.

10. DAY AFTER Bus services could be streamlined on real time basis. Operators can plug revenue loss, check fraud. Results have shown the increase in revenue by 4 to 5% on account of introduction of ETM, as the system provides no scope for revenue leakage . ETM system has been of great help in case of services operated with just Driver cum Conductor. Less or no fatigue to conductors Better Labour and customer relations.

11. Reduction in costs relating to printing and stationary Instant analysis of traffic pattern Better decision making on account of generation of scientific information Unlike the earlier pre-printed manual ticket system, All the information are available to passengers like - depot name, place name, fare details etc . Conductors no longer have to make entries on sheets of paper while hanging onto dear life or pour over waybills to tally their daily collections.

12. BENEFIT TO CUSTOMERS Each time you pay your credit card bill on time adds positive history to your credit report, improving your credit score. In addition, if you use a rewards credit card, you can earn cash back or other incentives. Either you can use cards all the time or If you don't have the money in your wallet , you can swipe your card. Passengers can produce the ticket and bank statement as a proof for documentary support.

13. RETURN ON INVESTMENT(ROI) cash counting and transaction tracking has reduced the level of labour needed as well as the potential for fraud or theft. eliminated many layers of administrative costs Cost per device 9500 Implementing 15000 would eliminate the need 1875 labours at different layers. Would take less than 6 months to recover the initial investment (payback period) There won’t be any need of conductors in the long run. More than five years of durability.

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