Banking And Finance Emergent Technologies and new opportunities 1
Contents 2
What is Banking ? It is a business activity of accepting and safeguarding money owned by other individuals and entities, and then lending out this money in order to earn profit. Primary Functions Include:- Accepting Deposits Granting Loans and Advances. 3
Secondary Functions Issuing letters of credit, traveller’s cheques etc. Provide safe deposit vaults. Provide Forex services. Transferring money from one place to another. Issue Demand drafts and Payorders . 4
Before Computerization Large no. of people waiting in queues to avail services. Service time very high Large no. of files to manually record and maintain data. Information search was very difficult Wastage of time… 5
IT in BANKING RBI installed its first computer in 1968. 1983 agreement provided the independence to banks for making their own computerization agreements. Since then, IT has become an integral part of banking in India. Banks believe that by 2017, every consumer will be using mobile banking 6
THE Future Future of Banking is Mobile… Customized ‘Talk Transfer’ Service IPB (Intelligent Personal Budgeting) Personal Financial Advice (How, When, Where to save) Computers will intelligently analyze your spending patterns and give customized recommendations. Frictionless Banking – end of endless queues Self-Pay – scan QR codes to pay And the possibilities are immense… 7
CORPORATE FINANCE XSP v5 Platform Offers a range of solutions to automate corporate actions. XSP v5 Data Management XSP v5 SWIFT ISO XSP v5 Notifications XSP v5 eTRAN XSP v5 Entitlements 8
FINANCIAL MARKETS RIMES BDS (Benchmark Data Service) 9
FINANCIAL MARKETS RIMES BDS Data Sourcing and coverage 10
FINANCIAL MARKETS RIMES BDS Data Issue Management 11
FINANCIAL MARKETS RIMES BDS System Ready Data 12
FINANCIAL MARKETS RIMES BDS Data Aggregation & Customization 13
FINANCIAL MARKETS RIMES BDS Customer Service 24/7 14
FINANCIAL MARKETS OPTIMISE Architecture of Deutsche Börse Group S tate-of-the-art trading system. . 15
Smart branch Building the branches of the future 16
Are bank branches still relevant? More than 60% of banking customers are not interested in using other channels than the branch channel Nearly 80% of European customers continue to vist branches personally to conduct transactions In the coming years, over 40% of the banking population shall continue to use only the branch network 17
The bank branch – over the years 18
An introduction to smart branches A networked service centre that drives Open Business Networks Thinly staffed collaborative service centres based on open standards and connected to internal and external service networks through integration hubs 19
How do you make a branch smart? 20
The branches of the future 21
ATM For the future… 22
A Glimpse 3D touch-less ATM Facial recognition Avatars and iconography Audio lie detection Gold to go 23
Mobile banking Banking in your hands 24
Why Mobile Banking is important? Mobile payments to top $1 TRILLION by 2015!!!! Contactless payment will account for 37% Customers comfortable with mobile financial transactions increased by 6% Consumers are warming to ‘mobile wallet’ concept. 25
Banks should not miss this 26
Expected Trends IN 2013 Voice Integration across channels 27
SECURITY 28
Security in Online Banking Image and Phrases One Time Passcode(OTP) Fraud Monitoring 29
Security for Mobile Banking NFC technology Tapping of card along with password and OTP for making mobile based Credit Card transactions 30
references International Securities Exchange - www.ise.com Xcite Solutions Plus – www.xps.com KPMG Survey on Mobile Transfers April 2012 Google Survey on Mobile Expectations October 2012 Net Level Report – IBM Innovation Week - 2006 Creditcards.com- Futuristic ATM machines Citibank.com- Token for online banking Avanade (http://www.avanade.com/en-us/Pages/default.aspx) Infusion Development (http://www.infusion.com/) 31