experienceprosarah
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14 slides
May 16, 2024
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About This Presentation
In this presentation, discover how to harness the power of employee journey mapping with the right metrics. Learn to:
- Pinpoint the key stages in your employees' experience
- Identify pain points and opportunities for improvement
- Track essential metrics like engagement, productivity, and ret...
In this presentation, discover how to harness the power of employee journey mapping with the right metrics. Learn to:
- Pinpoint the key stages in your employees' experience
- Identify pain points and opportunities for improvement
- Track essential metrics like engagement, productivity, and retention
- Turn data into actionable plans to boost your workplace
- Leverage technology to streamline feedback and analysis
By the end, you'll have a clear strategy for creating a more engaged, productive, and loyal workforce. Let's transform employee experience together!
Size: 5.51 MB
Language: en
Added: May 16, 2024
Slides: 14 pages
Slide Content
Employee Journey Map Metrics That Matter Using Data to Drive Employee Engagement and Retention
Why Employee Experience (EX) Matters Employees are your internal customers. Happy employees = productive workforce, stronger brand, lower turnover.
Why Employee Experience(EX) Matters Employees are your internal customers. Happy employees = productive workforce, stronger brand, lower turnover.
Employee Journey Mapping A visual representation of an employee's experience from hire to retire. Identify pain points and opportunities for improvement.
Metrics Tailored to the Journey Different stages require different metrics. Recruitment: Time to hire, quality of hire Onboarding: New hire satisfaction, time to productivity Development: Training effectiveness, promotion rate Exit: Turnover rate, exit interview feedback
Linking Metrics to Priorities Align metrics with your organization's goals.
Examples of Actionable Metrics Engagement: Employee Net Promoter Score ( eNPS ) Productivity: Task completion rate, goal attainment Absenteeism: Absence rate, patterns related to the journey
Communication Throughout the Journey Regular feedback is essential. Use surveys, one-on-ones, and pulse checks.
Turning Data into Action Don't just collect data – act on it! Show employees their feedback is value
Technology as an Enabler Automate feedback collection and analysis to save time and resources.
Continuous Improvement Employee experience is a journey, not a destination. Monitor, adjust, and repeat.
Conclusion
Inspired by: The Ultimate Guide to Employee Journey Metrics