Employee Journey Map Metrics That Matter.pptx

experienceprosarah 68 views 14 slides May 16, 2024
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About This Presentation

In this presentation, discover how to harness the power of employee journey mapping with the right metrics. Learn to:

- Pinpoint the key stages in your employees' experience
- Identify pain points and opportunities for improvement
- Track essential metrics like engagement, productivity, and ret...


Slide Content

Employee Journey Map Metrics That Matter Using Data to Drive Employee Engagement and Retention

Why Employee Experience (EX) Matters Employees are your internal customers. Happy employees = productive workforce, stronger brand, lower turnover.

Why Employee  Experience(EX)  Matters Employees are your internal customers. Happy employees = productive workforce, stronger brand, lower turnover.

Employee Journey Mapping A visual representation of an employee's experience from hire to retire. Identify pain points and opportunities for improvement.

Metrics Tailored to the Journey Different stages require different metrics. Recruitment: Time to hire, quality of hire Onboarding: New hire satisfaction, time to productivity Development: Training effectiveness, promotion rate Exit: Turnover rate, exit interview feedback

Linking Metrics to Priorities Align metrics with your organization's goals.

Examples of Actionable Metrics Engagement: Employee Net Promoter Score ( eNPS ) Productivity: Task completion rate, goal attainment Absenteeism: Absence rate, patterns related to the journey

Communication Throughout the Journey Regular feedback is essential. Use surveys, one-on-ones, and pulse checks.

Turning Data into Action Don't just collect data – act on it! Show employees their feedback is value

Technology as an Enabler Automate feedback collection and analysis to save time and resources.

Continuous Improvement Employee experience is a journey, not a destination. Monitor, adjust, and repeat.

Conclusion

Inspired by: The Ultimate Guide to Employee Journey Metrics