Engaging Times

Digital democracy presentation to Poland via the U.S. Embassy in Warsaw.

1. Engaging Times Steven Clift – @democracy E-Democracy.org Slides: e-democracy.org/learn

2. “Breaking the ice” … means getting to know you.

3. I grew up in Winona, Minnesota … and married a Waldoch .

4. 1994 – I woke up hearing my name on the radio … World’s 1 st election information website E-debate , citizen forum online

5. Global media attention A new Athens of democracy??! Media over-hype.

6. Government by day, Citizen by night ...

7. “ Made for Internet ” Candidate Governor Ventura 1998-2002 E-Democracy’s Citizen E-Forums Pro Wrestler

8. Built the digital town square … Local focus Neighborhoods today – up to 30% of households - more

9. Today’s work, Ask me about … Digital engagement consultant - po.st/ engageclift E-Democracy.org – Leader… 1RadioNews.com – Android app start-up company

10. 20 Years, 10 Lessons Trends from digital history, so we can better solve democratic problems.

11. 20 Years, 10 Lessons/Trends About p eople Groups & places Democracy matters Agenda-setting Generations & youth 6. New voices 7. Institutions and policy 8. Open data & civic tech 9. Knowledge sharing 10. Challenges (2015)

12. Then this happened …

13. 2003 Prediction – Democratic Evolution or Virtual Civil War “ Those hoping for an almost accidental democratic transformation fostered by the information technology will watch in shock from the sidelines as their favorite new medium becomes the arsenal of virtual civil war — virtual civil wars among partisans at all levels .”

14. Challenges – Post 2016 Super Storm President Trump, Twitter impact Social media becomes political media Protest echo chambers – Like minds isolated connections Anti-democratic intent “Fake News ” State sponsored digital disinformation Facebook ad targeting into amazing sharing engine

15. Trends I see … Accelerate Amplify Assembly If direction was already negative … what can we do?

16. Back to the positive lessons … For those who seek to make democracy better. Join the evolution!

17. About people

18. Social Media – Private Life First … about “Public Life” second

19. You are in the center “networked individualism” You Friends Family Communities Prof. Peers Public “Entities”

20. “My husband is missing …” 10+ e-tools used in “crowd-led” search

21. Defining “e-democracy” Society’s sectors moved online with “as is” one-way approach Citizens in center access digital information and add new many to many engagement Political Groups Private Sector Government Media and Commercial Content “E-Citizen” Social Media Center

22. 2. Groups & Places

23. O nline groups and geography Representative government based on place Place + online groups = powerful impact “ The most democratizing aspect of the Internet is the ability of people to organize and communicate in groups .” Steven Clift in “Democracy is Online” article published by Internet Society, 1998

24. City Hall In-person Conversations Shared on Facebook Your Networks Local Media You School, Library Reporter Community Org City Councillor Candidate Local Biz Neighbor #1 Park Staff Neighborhood Leader Mayor Forum Manager Neighbor #500 Police Local Online Groups Join Group New Resident Online public space in “ real” community

25. “Civic” Facebook Groups Local “online public square” Facebook Groups spreading E-Democracy.org proposal to share best practices Facebook’s new mission to build global community and “meaningful groups”

26. Places and Information Information from gov often about place Personalized notification on topics and/or place With group engagement … 10x more empowering

27. 3. Democracy Matters

28. Democracy Matters B ring “democratic intent” forward for real change Marketing v. engagement tension G overnance that can … listen, engage, and respond … people working together

29. Democratic Goals Strategies Public Trust and Transparency: Accountability: Better Decisions: Effective Programs: Information Access Budget/Spending Data Digital Public Engagement Knowledge Exchange with Online Groups

30. Voting and elections

31. Presidential E-Campaign 2008 (Early)

32. Presidential E-Campaign 2016

33. Tweeter in Chief

34. Enhancing Legislative Information

35. E-Petitions, FOI

36. 4 . Agenda- setting

37. Sharing power – people to people

38. Agenda-setting Citizen to citizen engagement forming new public opinion Blogging, then Facebook/Twitter/ YouTube, influencing mass media Problems with 24 hour “political spin” cycle online/cable TV news E-Advocacy / E-Politics resources

39. Beyond agenda-setting? Deliberation Consensus decision-making Participatory budgeting “Do something” local projects?

40. Generations and Youth

41. # blacklivesmatter #hashtag fueled urgent news and protest info sharing Good Fight podcast

42. # blacklivesmatter Day 1 Day 2 Day 11 # icantbreathe in red More

43. Text, Talk, and Act part of the National Dialogue on Mental Health

44. Increasing voting Helps ease voter registration Ongoing reminders for voters

45. Started at 9 years old …

46. Facebook-Native Politicians Minneapolis elected 7 new council members in 2014, average age 32 - more slides Councillors asking public questions , directly engaging, Mayor posts daily Personal profiles key - Pages secondary

47. 6. New Voices

48. Raising New Voices? Numbers show divide Source: PewInternet

49. Gaps in digital government use source Over 50K Income 2x more likely

50. E-Democracy’s New Voices Slides Video More Just Ask? Yes.

51. 7. O pen data and civic tech

52. Open Gov Data “demand” from technical public, government has supply

53. Will work for stickers ... S oftware development and data use for good in society

54. Code for America

55. OKFN, Open Data Day “Hackathons”

56. With, not for

57. Civic Tech Ecology - Knight Foundation documents $695 million US invested – Mostly companies

58. 8. Institutions and policy

59. Building Institutions, Policy Investment: More are paid to care, make change, engage Sustained Impact: mySociety , OKFN, ODI, Sunlight, CfA, Local Code for X, GovLab, g0v.tw, OGP - Open Government Partnership and government actions Policy: Open data policies, executive orders, government funding, new laws

60. Open Government Partnership

61. US Open Government Directive Policy led to action , like data portal Some states and cities following lead

62. 9 . Knowledge sharing

63. Knowledge exchange, sharing Tools of online engagement to do public service work – better output Lessons and practices shared across governments, civil society, and more

64. Open Gov Facebook Group Secret strategy: One click to link digital political leaders to #opengov 7000+ members, 100+ countries

65. Knowledge Hub – KHub.net Digital collaboration space dedicated to the public and non-profit sectors Where public service professionals connect, exchange knowledge, ideas, insight and experience to improve public services 190,000 registered professionals across 450 public sector organisations and 11 countries – started in United Kingdom

66. Community Solutions Exchange Future Idea: Imagine an online groups network for active citizens to exchange “what works” experiences, lessons, and motivation on the top 20 local public challenges facing every community.

67. 10. Challenges

68. Big Challenges 2015 Loudest voices, conflict Filtered for similarity, not diversity Continuous evolution in commercial services L oss of control to reach more people where they are online

69. Democratic Open Data Deficit Stronger Budget and spending National politician info Politicized accountability Who can I vote for? Where? Weaker Transparency for engagement Public meetings Local democracy Timely notice Projects to Watch Open Civic Data EveryPolitician (mySociety) Google Civic API OpenStates Free Law Founders Councilmatic Ctr for Tech and Civic Life

70. Big Challenges 2017 Virtual civil war Sharing false information Partisan divide Digital to offline organizing Political social media depression Leveraging Facebook’s community push Need for positive democratic intent investment Opportunity to connect democracy builders needs action

71. Conclusion

72. We are the Engagement Generation Let’s build what can be. Together.

73. Thanks! StevenClift.com po.st/engageclift e-democracy.org/learn 1RadioNews.com @ democracy [email protected] [phone] - M

74. A place to put slides that are moved out of presentations, but can be shared Extra Slides

75. The Email is Dead, Long Live the Email Direct access - location, location, location E-Newsletters Personalized notification

76. Make it Visual Pictures, maps, infographics v. text “equality” Over 1 mil comment to FCC.gov

77. Search for Joe - Tools of engagement Facebook Text/SMS Google Docs Online maps Signup Genius Weebly YouTube Paypal Email AKA “The Cloud”

78. Open Government Partnership Commitments, Action Plans, IRM Video on YouTube

79. States with open data activity

80. Chicago is smart Smart Chicago Collaborative CUTGroup - User testing Large Lots - Buy empty lots near you from city SchoolCuts.org

81. Source: Joel Gurin

82. E-Law, E-Courts More access than ever tensions over further access, who pays, and “what is in Google” privacy

83. Get Friendly Campaign? With 10,000+ local elected representatives across Taiwan, what would it take for 200 people within each local district to friend their representative(s) on Facebook?

84. Social Media Strategies – Key for organizations to raise vital voices, influence citizen dialogue online

85. Related Presentations

86. E-Justice, Justice 2.0 Growing interest in digital/open data from courts, justice system Canada Center for Court Technology – new SocMedia use report Open Data in Judiciary – Latin America , Liberia Pre-trial detention , Online Dispute Resolution , 10+ more resources : http://bit.ly/justiceopengov

87. @POTUS joins Twitter himself May 18 POTUS = President of the United States

88. What new models emerge … When you are “of” not just “on” digital? When real-time speed, pictures, and/or protest needs sustained involvement, to go in-depth? Between national issues or causes before young people are more invested in a place? For intergenerational connections? E-participation by young people (Europe): Guide , Brochure , More