Eva Air Toronto Office – Travel Documentation and Customer Care
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8 slides
Oct 18, 2024
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About This Presentation
Get personalized travel assistance at the Eva Air Toronto Office, offering flight bookings, ticket changes, cancellations, and baggage services.
Size: 807.27 KB
Language: en
Added: Oct 18, 2024
Slides: 8 pages
Slide Content
Eva Air Toronto
Office in Canada
Welcome to the presentation on Eva Air's Toronto office. We will explore
our history, services, and future plans.
by Olivia Smith
Company Overview
Modern Fleet
State-of-the-art aircraft. Comfortable and technologically advanced.
Global Network
Eva Air connects Toronto to
major Asian cities. Extensive
global routes.
Premium Service
Focus on exceptional customer
service. Luxurious in-flight
experience.
History of Eva Air in Canada
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Expansion
Increased frequency of flights. Growing passenger numbers.
Early Years
Initial flights to Toronto. Establishing market presence.
Office Establishment
Official opening of Toronto office. Enhanced customer support.
Toronto Office Capabilities
Ticketing & Reservations
Full-service ticketing and reservations.
Flight booking assistance.
Customer Service
Dedicated customer service team.
Resolving passenger inquiries.
Cargo Services
Cargo handling and logistics. Efficient
international shipping.
Customer Service
Approach
Eff iciency
Streamlining processes for quick resolution.
Assistance
Providing support throughout the travel process.
Friendliness
Creating a welcoming and pleasant experience.
Fleet and Routes
Aircraft Type
Boeing 777
Airbus A350
Route
Toronto - Taipei
Toronto - Hong
Kong
Frequency
Daily
Multiple
Community Involvement
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Charity Partnerships
Employee Volunteering
Encouraging employee participation in community service.
Sponsorships
Sponsoring local events and
cultural programs.
Supporting local charities
and community initiatives.
Future Expansion Plans
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New Routes
Exploring new destinations within
Canada.
Increased Frequency
Adding more flights on existing
routes.
Enhanced Services
Improving customer experience with
new amenities.