FOOD AND BEVERAGE SERVICES TABLE RESERVATION QUIZ.pptx

SHORT QUIZ ABOUT RESERVATION

1. 01 QUIZ FOOD & BEVERAGE SERVICES

2. 03 1. What is a reservation in the context of the food and beverage industry? A place where food is stored A system for booking a table A type of menu item A method of cooking food

3. 04 2. Which method allows for 24/7 availability of making reservations? Phone Online In-person None of the above

4. 02 A. Ensuring seating availability B. Reducing menu items C. Increasing cooking time D. Decreasing customer service 3. What is one primary purpose of reservations for establishments?

5. 04 4. Which of the following is a disadvantage of phone reservations? Personal touch Immediate confirmation Time-consuming Automated system

6. www.reallygreatsite.com 05 5. Why are reservations significant for customers? They increase the prices of meals. They assure customers of service and convenience. They decrease the quality of food. They limit the menu choices.

7. 06 6. What is a potential disadvantage of online reservations? Requires internet access Personal interaction Immediate confirmation Ease of modification

8. 04 7. Which reservation method involves seeing the venue in person? Phone Online In-person None of the above

9. 06 8. What is a key advantage of in-person reservations? Limited to working hours Potential for miscommunication Personal iinteraction Requires iinternet access

10. 06 9. A customer wants to book a table and ensure they receive immediate confirmation. Which method should they choose?Phone Phone Online In-person None of the above

11. 02 A. Ignore the request B. Call the customer back C. Update the reservation system D. Both B and C 10. How would you manage a reservation change if you only have a phone system?

12. 04 11. Which system would you recommend to a busy restaurant to handle reservations effectively? Only in-person reservation Only phone reservation Online reservation system No reservation system

13. 06 12. Compare the main advantage of phone reservations to online reservations. Phone reservations offer personal touch; online reservations offer automated confirmation. Both offer automated confirmation. Both offer personal interaction. Phone reservations require internet access; online reservations do not.

14. 02 Less personal interaction 24/7 availability Increased human error Limited customer base 13. Why might a restaurant prefer an online reservation system over phone reservations?

15. 06 14. Which factor is critical in ensuring seamless customer service when managing reservations? Ignoring special request Accurate record keeping Limiting the number of reservation Reducing the menu size.

16. 04 15. Create a scenario where an online reservation system fails. What should the restaurant staff do to handle the situation? Cancel all reservation Manually record reservations and notify customers Stop accepting reservation Ignore the issue

17. The End GIRLY A. MACARAEG Teacher