Formal communication in an organization

E- mail as a Formal communication in an organization

1. FORMAL COMMUNICATION IN AN ORGANIZATION BY DEERAJ CHAUBEY, MOHIT , MRIGANKSHI AGARWAL, VENKATA SWAROOP,

2. COMMUNICATION Communication is transfer of information from one person to another, whether or not it elicits confidence. But the information transferred must be understandable to the receiver – G.G. Brown. Communication is the intercourse by words, letters or messages- Fred G. Meyer.

3. TYPES OF COMMUNICATION Formal communication it deals with the sharing of official information with others who need it . Informal communication it is sharing of information with friends, peers which has no skeleton like formal communication. FORMAL COMMUNICATION INFORMAL COMMUNICATION

4. Formal Communication Downward communication: instructions, directions, orders feedback Upward communication: data required to complete projects status reports suggestions for improvement, new ideas Horizontal communication: coordination of cooperation

5. Formal Communication President Vice President Vice President Manager Manager Manager Manager Efforts at coordination Information Instructions and directives

6. TYPES OF FORMAL COMMUNICATION

7. E- M@il - Electronic mails. E-mail is 21 st century billboard. Real Time message conveyed. Faster than means of communication Entered into “ personal” & “professional” life.

8. E-MAIL In Business ‘E-revolution ’ in business communication. Accepted by the business community as the first broad electronic communication medium. E-Mail occupies major portion of the internal communication and then news letters and notice boards takes place .

9. Why Email as Formal Communication Business on the move. Exchange information between two or more people with no set-up costs. Inexpensive than physical meetings or phone calls. Helps in multitasking. Work on the same schedule. Spend the same amount of time in the meeting or call . Participant may control their schedule independently. Logistics Synchronization

10. Email- BOON OR BANE

11. Summary Efficient way of communication. Faster means of carrying information & ideas. Still not perfect. Can become best communicating channel.