Front office Equipments

Various types equipment which are used in daily practice work of front office of Hotel.
IIHM JAIPUR

1. FRONT OFFICE EQUIPMENTS

2. Introduction Any different of hotel requires some kind of equipment to run that particular department efficiently. Front Office Equipments are mainly classified in 3 segments:- Fully Automatic Equipments Semiautomatic Equipments Manual & General Equipments

3. Front Office Equipments Automated Semi-automated Manual Fax Machine Posting Machine Room Rack Computer Cash Register Information Rack Credit Card Wake-up Calls Folio Bucket Validator Call Accounting Credit Card Key Rack System Imprinter

4. Fully Automatic Equipments Credit Card Validator:- It is automated Front Office Equipments used by Front Office Cashier to check the validity of a credit card. Call Accounting System:- It is called APBX(Automated Private Branch In Change). It is used in telephone exchange section of Front Office Department.

5. Fax Machine:- Full foam of Fax is Facsimile Automated Xerox Machine. It is important electronic equipment in Front Desk for purpose of communication and used to received or send official documents. Computer:- Almost all the hotels of the world are using computer these days for successful operation of the hotel. It is very essential equipment where we can feed various data and information.

6. Semiautomatic Equipments Posting Machine:- It is very essential equipment used in front office for posting the various charges in accounts of the guest. It is used to calculate the total’s of the guest accounts. Cash Register:- It is Semi-automated Equipment used by front desk such as stamped, newspapers, candy etc.

7. Credit Card Imprinter:- Mostly used by front office cashier at the time of arrival when guest presents the credit card to the cashier as the mode of payment of the hotel bills. Wake-up Calls:- In this all wake-up request from guests are feed into the times monitoring, do to time, room no. , name of guest and the telephone of the particular room automatically rings at the mentioned time thus waking-up the guest.

8. Manual & General Equipments Room Rack:- It is a large wooden frame work rack located behind the front desk. It contains large no. of room rack slips for suring the reservations and house keeping status of each guest rooms of a hotel. Information Rack:- It is an important device present at the front desk which contains all the required information of in-house guests in an alphabetical order.

9. Folio Bucket:- This is an important equipment used in front desk cash section. This equipment contains a large no. of slots where the folio are arranged sequentially according to the room no. Key Rack:- It is wooden or metal frame work rack present the front desk. It contains many slots used for keeping the keys of the guest room in sequential order for the guest rooms.

10. BIBLOGRAPHY Wikipedia Front Office Management by S.K.Bhatnagar

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