Session 3 High Performance Mindset: How to Use and Apply Red2Blue as a Manager
Session Outcomes Get to know more about: Maintaining clarity intensity and accuracy under pressure Using tools to support you zooming out, resetting your focus and zooming in Using Red2Blue with your team
Red2Blue Mindset 3 Red2BlueSkill: Control of Attention Prepare Perform Recognise and accept when you are diverted Zoom out / Reset / Zoom in Review
Red2Blue Mindset 4
5 Today’s To Do List Plan for team meeting Check on system tasks completed by team Sort invoicing problems Check on new team member onboarding Do assigned tasks for next training session Re calibrate numbers on forecast and find the discrepancy Manage the new campaign Learn new corporate marketing strategy and share with team Remember birthday Close off unanswered emails Confirm rescheduled 1:1s High Performance Mindset: How to Use and Apply Red2Blue as a Manager
Main Priorities – Where to Start? Sanjay is a good performer but almost every piece of work he completes requires ‘exceptional ’ sign-off with unusually high levels of input needed from others. Rob is known as the ‘big project king’ in the team, yet he hasn’t fully delivered on one yet! He has some very large projects he is involved with but his reporting on progress is vague. You are unsure if it’s his skill in understanding the scope or if he is fabricating things under pressure. Erica promises a lot and consistently delivers less than expected. She confirms that new focus areas will be implemented but they then slip to next month and the pattern continues. Antonio and Tina are regular good performers and were also consistent deliverers last year, however, you have the strong feeling they are performing within themselves as indicated by them only working with limited numbers of projects compared to the others. You know they are strong members of your team, but is it possible to get more out of them? Peter usually hits his KPI targets, but ascertaining how to help him improve or get more out of him is difficult as he fails to routinely update data into your reporting system. You feel with a bit more attention to detail, he could improve his perception in the business dramatically. A newly launched corporate planning tool is creating challenges for you as you know you will be expected to ensure the team are using it and completing and updating it regularly. You are concerned that this will be perceived as more “reporting admin” by the team and will be another complaint or excuse as to why they aren’t getting things done. You suspect it will be overly complicated for your region anyway and is just another short-term initiative You also feel that you just don’t have the activity and performance data needed to address the different requirements of the team and business as a whole. The remote nature of your team also makes it very difficult to find quality time with the team and individual team members. 6 High Performance Mindset: How to Use and Apply Red2Blue as a Manager
Sustained attention on… Clarity Intensity Accuracy High Performance Mindset: How to Use and Apply Red2Blue as a Manager 7
One page overview helps you zoom out under pressure High Performance Mindset: How to Use and Apply Red2Blue as a Manager 8 Purpose and Priorities: Clear or cloudy?
Breakout Room Priority Planner In pairs, discuss: How would you define your purpose? What are your top 3 priorities?
Plans Change ‘No plan survives the first contact with the enemy’ How good are you at adapting to the situation when conditions change? High Performance Mindset: How to Use and Apply Red2Blue as a Manager 11
What triggers you? Complete the following sentences: I must always… I must never… They must always… They must never… Filters are a product of a conditioning process which takes place throughout our lives. Whatever you have written to complete the sentences is essentially your rule book. When our rules are broken (our view of the world is challenged) we tend to go into the Red. High Performance Mindset: How to Use and Apply Red2Blue as a Manager 12
Red2Blue: Decision making Distorted / Selective / Biased information Over-react / Under react Disconnect or freeze Seek accurate information Consider Options / Consequences Commit High Performance Mindset: How to Use and Apply Red2Blue as a Manager 13 Zoom out Zoom in
Red2Blue Mindset 14 Developing mindset as a skill: Recognise : Accept: Choose Do you prepare mindset ? Do you manage from the Red or the Blue? Do you review mindset ?
Chat input Question: How can you encourage and review Red2Blue with your team?
Page 16 How could you use Red2Blue in that situation? It’s a process Widely applicable The shared common language helps make it easier The focus on the process reduces heat The methodical steps help clear cloudy minds
How could you use Red2Blue in that situation? Page 17 What is / was the performance issue / goal? How are they doing / feeling? Their thoughts / Your observations Broaden the dialogue and focus What are the various issues / what role did mindset play? Structure / Skillset / Mindset Clarity? / Accuracy?/ Red or Blue? Their thoughts / Your observations What next? / Use the a Red2Blue tool Agree specific next steps
Breakout Room Have a coaching conversation that addresses mindset Work in pairs with one person as a manager the other as a team member. Briefly explain the context of the conversation you want to have so they can roleplay with you. Practice the process and hear yourself using the Red2Blue out loud: Performance line Structure, skillset, mindset Control Circles (or other tool) Specific next steps
Coaching Red2Blue See it Ensure the Red2Blue map is visible around your workspace Hear it Use the language frequently and deliberately Measure the impact Share stories of use and examples of success
What tools do you have? High Performance Mindset: How to Use and Apply Red2Blue as a Manager 20
Next Steps Coaches and Leaders
Questions Selling with IMPACT: Red2Blue Sales Mindset 22
Thank You Selling with IMPACT: Red2Blue Sales Mindset 23