* Trend 4 Sophisticated Needs* *Key Points:* Customers expect personalized service (e.g., wine pairing, chef’s table). Tech integration (AI menus, contactless payments). • *Staff Action:* - Up skill in hospitality tech and etiquette. •
*Trend 5 – Ethnic Restaurants* • *Key Points:* Demand for authentic global cuisines (e.g., Korean, Middle Eastern). - Fusion trends (e.g., sushi burritos). *Staff Action:* - Learn cultural dining customs.
Trend 6 – Emphasis on Quality* • • *Key Points:* - Premium ingredients (e.g., artisanal cheeses, craft cocktails). - Sustainability (zero-waste, local sourcing). • *Staff Action:* - Master menu knowledge and presentation.
Conclusion & Takeaways* • *Summary:* Trends reflect health, innovation, and quality. • *Call to Action:* Stay adaptable and trained. - Align service with trends. • *Q&A:* Open floor for staff questions.