How Behavioural Science Can be Your Game Changer - Greg Krawczyk - APM | FuturePMO 2024

Discover the latest research on strategic misrepresentation in project management and understand how human traits can influence project outcomes. Join Greg Krawczyk as he shares insights into the realities of this human condition, why it occurs, and effective strategies for dealing with it. Gain valuable knowledge to improve your project management practices and mitigate the risks of strategic misrepresentation.

This was presented by Greg Krawczyk from APM at FuturePMO2024.

FuturePMO is a 1-day PMO event for practitioners at all levels. The conference brings extraordinary speakers from across industries to challenge your PMO and PPM thinking, helping you work smarter.

The next one takes place on the 30th of October 2025 in London. To learn more and book on to the next conference, visit www.FuturePMO.com

LinkedIn - https://www.linkedin.com/showcase/11120292
Twitter - https://twitter.com/FuturePMO
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YouTube - https://www.youtube.com/channel/UCHi8w5ACqsloXxBEA9t9pfA

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How Behavioural Science
Can Be Your Game Changer
Greg Krawczyk
Confluity + APM Volunteer
+

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About Me (Greg Krawczyk, ChPP)
APM Volunteer / PM & PMO
Changemaker > Confluity > Delivery
Resourcing
Avoided the school run to be here today

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Sorcerer's Schedule
(agenda)
Lumous: PMO’s are key.
Accio: Rules of Thumb for Human Behaviour
Alohomora: Many don’t address blind-spots
Expelliarmus: Behavioural Science Hacks
Spell book: Strategic Misrepresentation Toolkit

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2015
Why PMO’s are key.

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2015 –Part 1

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2015 – Part 2

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Your
Decisions
System 1
-Fast
•Bias
•Heuristics
System 2
– Slow
•Conscious
•Rationale

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Did your recent project(s) deliver
on time?

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Optimism Organisational
Pressure
•i.e
•Strategic
Misrepresentation
•Power Bias
•Political Bias

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2016
Many don’t address
their blind spots

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RCF

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Behavioural Science Toolkit,
for Projects?
2021

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Oxford

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2023
Strategic Misrepresentation
Toolkit

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2023 –Part 1

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“Iron Law of Project
Management”

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2023 –Part 2
90+ RespondentsSM Event 1 Responses

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SM Event 4

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1. Call Out Strategic Misrepresentation for What It Is
2. Remove the Project Team from the Business Case Estimates
3. Data Governance/Custodianship & Transparency
4. Governance and Accountability Framework
5. Enable Ethical Behaviour
Strategic Misrepresentation Toolkit

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Final Thought

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Summary
Nasa =
PMOs are key.
Kahneman= Cognitive
Bias
Reflection= Most not
addressing.
Flyvbjerg & Oxford =
Language for Top 10 Bias’
Learning
= Optimism Bias &
Strategic
Misrepresentation is
sabotaging your
projects.
Human Behaviour =
Behavioural Science +
Social Science

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And remember
The greatest risk?
…

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Thank You
Two books 1) ‘Thinking fast & slow 2) ‘How big
things get done’
Check out the strategic misrepresentation toolkit
Get in touch if you want to get involved with our
APM group.
Greg Krawczyk
[email protected]
Www.Confluity.co.uk
greg-k-project-delivery