How to Use Body Language When Confronting Objections.pptx

What is body language
Different types of body Language

1. How to Use Body Language When Confronting Objections. By- Priyanshu Pankaj Pathak . BITM (Marketing Management).

2. Key take Away Meaning of Body Language. Different types of body language of Confronting Audience . How Should presenter maintain body language while confronting objections.

3. What is body language? Body Language is- 1. Gestures 2.Signals 3.Signs The manner we behave and do the activities. Types of body language. Negative Body Language- Crossed arms, Avoiding Eye contact. Defensive Body Language- Clenched Fist, Clenched jaw , Head Slightly turned. Escalating Conflict- Loud and fast talking, Short Response, Heavy Breathing.

4. How Should presenter maintain body language while confronting objections? S tanding in a neutral position, arms not crossed in front of your chest. Voice Modulation- You don’t want to fight fire with fire. If they start to raise their voice, you raising your voice to match that is not likely to lead to a happy ending. Be Calm don’t raise your voice. Be active listener. Having a strong lower body with an active and open upper body shows that you’re not wilting under the pressure.

5. Conclusion Body Language play vital role. More than 65% information is shown by body language. Most Important rule is to keep smiling more often than others.