PAD Workshop
20 & 28 February 2012
Top tips for improving
your website
Christopher Eddie
Public Affairs Directorate
14 September 2010
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what will this talk cover?
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NOTE: the spoken part of the presentation is in the notes panel below
how do you judge a website?
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how do you judge a website?
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design
structure
content
content
structure
design
the content
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the page
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look at your destination pages
would youread them?
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How do you take
in information
these days?
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There is something
amazing about this
:)
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But there is a
flip side
:(
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Amazingly, this is
changing the internal
structure of our brains
:O
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we all skim the web
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search
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what do your users want?
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where do they
go on your
site?
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what do your users want?
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where do they
go on your
site?
why have
they come?
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the Pareto rule
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user test
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yikes, that sounds like a lot of work
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images
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no clipart quality &
consistency
the big redesign
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the big redesign
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the big redesign
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give your users more
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what social media to use?
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engage your users
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ask for their help
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and once you’ve implemented
changes…
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more help -online
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PAD online help–PAD style guide
useful e-newsletters
Gerry McGovern –UIE tips –UIE archive
Social Media cheat sheet
more help -books
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Writing Style -The Elements of Style: Strunk and White
Content -Killer Web Content: Gerry McGovern
Tasks -The Stranger’s Long Neck: Gerry McGovern
Web Usability / User Experience -Don’t Make Me Think: Steve Krug
User testing -Rocket Surgery Made Easy: Steve Krug
so, to sum up
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it’s just one step after another
buddy up
evolution not revolution
there’s no destination
so enjoy the journey