Interview statergies -WPS Office.pptx

Interview statergies -WPS Office.pptx

1. Interview

2. What is an interview CONTENT Types of interview How to face an interview Interview questions

3. What is an interview ? An interview is generally the last step for a candidate in selection process to get a job. Successful performance by the candidate at the interview ensures a final placement. Every interview has two parties involved in it. First is an interviewer, who conducts the interview and the other is an interviewee, who appears for the interview.

4. One-on-one interview Board interview Group interview Discussion interview On task interview Telephonic interview Multi- Round interview Types of interview

5. One on one interview In a one-on-one interview, there is only one interviewer for a candidate. Everything regarding the suitability of the candidate for the job is checked by that single person. It is the most common type of interview.

6. Board Interview A board interview is also referred as a panel interview. In this kind of interview, a candidate is interviewed by more than one person at the same time. This group of interviewers is termed as board or panel. The result of the interview depends upon the judgement of all the members of the panel.

7. Group Interview A group interview is like an extension of board interview. Here a group of candidates is interviewed by members of the panel. Generally this kind of interview is conducted when numbers of candidate are more and time available to select a candidate is less.

8. Discussion Interview A discussion interview is strictly not an interview but it serves the same purpose. In this type of interview, a candidate is invited in a more informal environment such as over a lunch or coffee. The candidate and the interviewer discuss on various jobs related issues in comfortable surroundings. Focus is more on the arguments made by the candidate than on formality of structure of the interview. A discussion interview is more popular when a company is hiring for middle to senior positions.

9. On task interview This kind of interview puts the candidate on real organizational task and the decisions and actions are being observed by the interviewers. On task interviews are more popular for technical positions.

10. Telephonic Interview A telephonic interview acts as a filter before inviting a candidate for a face to face interaction. It saves lot of time and money for the interviewer and the candidate. In this interview, few structured questions are being asked over a phone to judge the prima facie suitability of the candidate for the job. Once the interviewer is satisfied with a telephonic interview. The candidate is generally invited for the next round of interview at the company.

11. Muti-round Interview Many times companies choose not to conduct a panel interview to select a candidate; instead they conduct a series of interviews with different interviewer. Getting a next round interview means the company is serious about your candidature. Generally these rounds include preliminary, non technical, technical, and personality.

12. How to face an interview Pre- interview phase Do a self assessment Gather information about the compan y Know the position you are applying for Review your resume Get information about the interviewer Know the interview format Anticipate questions Enquire the location Preparing folder Practice Dress professionally

13. Arrive on time Ask permission to enter into the interview room. Greet the interviewer with confidence. Take permission to be seated. Be brief while answering a question. Support your views with proper arguments. Be honest while answering a question. Carefully listen to the questions. Always maintain an eye contact while answering a question. Focus on your body language. Display courtesy while speaking. Exhibit enthusiasm for the job opportunity. S peak in clear voice and appropriate tone

14. B e calm and composed during the interview. Talk about relevant things only It is ok to think a little before answering a question. Do not try to influence the interviewer by giving names of references. Do not try to change the topic of discussion Post interview phase

15. Inteview Questions Introduce yourself Why you have applied for this position? Mention your strengths and weaknesses. Why you have pursued MBA program? Share your experiences during Summer Internship program. Which courses did you like best?

16. Why we should hire your for this position? What are your salary expectations? Where do you see yourself after 5 years? What do you know about our company? Name any two products in which we are dealing. How your education will contribute to this job? Are you interested in furthering your studies after joining the job?

17. Mention your biggest achievement, so far. Mention your biggest failure, so far. Name any task which you can do best. Are you open to work on any location? Are you ok with flexi-timings? Can you work in shifts? What matters you more—money or job profile? Tell me about your interest areas. Name three organizations you want to work for and why? Why you chose marketing as your major area of specialization? Would you like to work alone or in a team?

18. Hotel Industry Customer Service and Guest Experience: Describe a time you had to deal with an unhappy customer. What did you do? What does excellent guest service mean to you? How do you make guests feel welcome when they check in? How would you handle a situation where a guest is unhappy with their room or the service? Describe a time you went above and beyond for a guest. A guest comes to you complaining about poor service from a coworker. What do you do? How do you ensure excellent service during peak hours?

19. Teamwork and Problem-Solving: How do you handle a conflict or negative situation with a coworker? Tell me about a time you had to collaborate with someone very different from you. How do you stay productive when business is slow? What is your approach to prioritizing tasks when you have a lot on your plate? Describe your worst day at work and how you handled it.

20. Knowledge of the Hotel Industry and Specifics: Why do you want to work at this hotel? What do you know about our hotel/brand? What do you think sets our hotel apart from the competition? What are your career goals in the hotel industry? What experience do you have with hotel booking systems and software? Have you visited or stayed at any of our properties? What would you change or improve about our hotel/services?

21. Thanks for attention