Introduction-to-EMC-SAN-Storage-Operational-Support.pptx

Introduction-to-EMC-SAN-Storage-Operational-Support.pptx

1. Introduction to EMC SAN Storage Operational Support This plan outlines the steps to improve the operational support of EMC SAN storage within your organization. It addresses key areas for optimization and provides a roadmap for achieving enhanced efficiency and stability.

2. Objectives of the Get Well Plan 1 Improved Efficiency Reduce manual tasks, streamline processes, and minimize downtime. 2 Enhanced Reliability Increase data availability, minimize storage outages, and improve data integrity. 3 Cost Optimization Identify areas for cost savings and optimize resource utilization. 4 Proactive Maintenance Implement preventative measures to avoid issues and ensure long-term storage health.

3. Current State Assessment Storage Capacity Assess current storage capacity utilization and identify potential bottlenecks. Performance Metrics Analyze performance metrics such as latency, throughput, and IOPS. Operational Processes Review existing operational processes, identify inefficiencies, and evaluate automation opportunities.

4. Identification of Pain Points Prolonged Downtime Identify the root causes of storage outages and their impact on business operations. Performance Bottlenecks Analyze performance bottlenecks and identify areas for improvement, such as storage provisioning or network connectivity. Manual Workload Identify repetitive tasks that can be automated to reduce operational burden and improve efficiency. Lack of Documentation Assess the completeness and clarity of documentation and identify gaps in knowledge sharing.

5. Prioritization of Issues Priority Issue Impact Urgency High Prolonged Downtime Severe Business Disruption Immediate Medium Performance Bottlenecks Reduced Application Performance Short Term Low Manual Workload Increased Operational Burden Long Term

6. Remediation Strategies Capacity Optimization Implement storage tiering strategies to optimize capacity utilization. Performance Tuning Optimize storage configurations, network settings, and application settings for improved performance. Automation Implement automation tools and scripts to streamline repetitive tasks and reduce manual effort.

7. Process Improvements 1 Standardization Develop and implement standard operating procedures for common tasks to ensure consistency and efficiency. 2 Documentation Create comprehensive documentation for all storage infrastructure components and processes. 3 Change Management Establish a formal change management process to control and track changes to the storage infrastructure.

8. Monitoring and Reporting Real-Time Monitoring Implement real-time monitoring tools to track key performance metrics and identify potential issues early. Regular Reporting Generate regular reports on storage capacity, performance, and resource utilization.

9. Training and Knowledge Transfer Knowledge Base Develop a comprehensive knowledge base that provides access to documentation, training materials, and best practices. Training Programs Provide regular training programs to keep staff updated on the latest storage technologies and best practices. Knowledge Sharing Encourage knowledge sharing among team members through regular meetings, forums, and collaboration tools.

10. Conclusion and Next Steps The Get Well Plan provides a comprehensive roadmap for enhancing EMC SAN storage operational support. By implementing the recommendations outlined in this plan, your organization can achieve improved efficiency, reliability, and cost optimization.