IP Telephony_MetroNet Bangladesh Limited.pptx

MetroNet offers a robust IP Telephony solution, catering to the communication needs of businesses with advanced features and reliable service. Here are some key aspects of MetroNet's IP Telephony solution:

VoIP (Voice over Internet Protocol): High-quality voice communication over the internet, reducing costs associated with traditional phone systems and long-distance calls.

SIP Trunking: Seamless connection between the organization's PBX system and the public switched telephone network (PSTN) using Session Initiation Protocol (SIP), enhancing scalability and flexibility.

Hosted PBX: Cloud-based Private Branch Exchange (PBX) services that eliminate the need for on-premise hardware, offering advanced features like call routing, voicemail, and conferencing.

Unified Communications: Integration of various communication methods (voice, video, messaging, etc.) into a single platform, improving collaboration and efficiency within the organization.

Scalability: Easily scalable solutions that grow with your business, allowing for the addition of new lines and features without significant infrastructure changes.

Advanced Features:

Call Forwarding and Transfer: Redirect calls to another number or extension seamlessly.
Auto-Attendant: Automated system that answers calls and routes them to the appropriate department or individual.
Voicemail to Email: Receive voicemail messages directly in your email inbox for easy access and management.
Conference Calling: Set up multi-party conference calls with ease.
Caller ID and Call Waiting: Essential call management features to handle incoming calls efficiently.
Cost Efficiency: Reduced telecommunication costs through the use of internet-based calling, eliminating the need for separate voice and data networks.

Reliability and Quality: High-quality voice communication with reliable uptime, backed by MetroNet's robust infrastructure and support services.

Security: Secure communication channels with encryption and other security measures to protect against unauthorized access and ensure data privacy.

Easy Management: User-friendly web interfaces for managing the telephony system, monitoring usage, and configuring features.

MetroNet's IP Telephony solution is designed to enhance business communication by providing a flexible, cost-effective, and feature-rich platform that meets the evolving needs of modern organizations.

1. IP Telephony Solution for Next Generation Phone

2. Corporate Profile Registered Name: MetroNet Bangladesh Limited Year of Incorporation: 2001 Address: PBL Tower(12 th &13 th floor), 17 Gulshan North C/A, Dhaka 1212, Bangladesh Telephone No: 09612-341000 Service Provider: Nationwide ISP & IPTSP Business Domain: Internet, Data, IP Telephony, Managed Service, System Integration, Enterprise Security Consultancy & Integration, Network Architecture, VPS Cloud Solution, Storage / Archive , Co-location DC/DR, Unified Communications and Video Conferencing Services, SMS Solution, Enterprise Email Solution

3. Service Offerings of MetroNet WAN/Data Connectivity Internet Connectivity Dark Fiber (Layer-1) IP Telephony Service - MetroTel Manage Service Network Design Consultancy Service Virtual Private Server (VPS)- MetroSky Colocation at Tier III Data Center

4. Features of Internet from MetroNet IIG Redundancy POP Redundancy Last Mile Redundancy Full duplex and Dedicated Internet Bandwidth Monitoring & MRTG On location Support 24/7 Call center Spam free internet if client demands

5. Our Customers Banks & Financial institution are connected Payment Gate way are connected All Telecom are connected Utility Service Provider are connected (DESCO, TITAS, WASA)

6. Strategic Partners

7. Overview of MetroTel Metro Tel is a next generation telecommunication service from MetroNet., It is duly licensed and governed by the IPTSP directive from BTRC. Metro Tel Prefix (0)96 12 -XXXXXX Metro Tel utilizes the power of IP Telephony (Telephony service provided over IP network) to accommodate voice, video, SMS and other form of multimedia communication offering great quality of service, most competitive price and range of solutions to fit your business needs. With Metro Tel you are guaranteed for premium telecommunication service with most competitive price. Next Generation Phone

8. Prefix of MetroTel 0 9 6 1 2 Get '09612 # # # # # #' Next Generation Phone

9. Features of MetroTel Inbound and Outbound Call Call Detail Records Call Forward on Busy Call Forward on No Answer Call Forward Variable Call Monitoring Call Parking Call Queuing Call Recording Call Retrieval Call Routing (DID & ANI) Call Snooping Call Transfer Call Waiting Caller ID Flexible and configurable IVR Hunting Number. Call distribute according to the service category/Agent wise If specific Agent is busy/unreachable call can be forward to another Agent extension or mobile. Agent can receive calls and able to transfer call to another Agent/Supervisor if necessary. All Extension Calls Recording Facilities or specific extension’s call recording. Call Conference. Support for ring groups. Web-based operator panel. Billing and consumption report. Extension wise Call Details of all Extensions

10. IP PABX An IP PBX is a phone system that operates over the Internet (or Internet Protocol, “IP”) as opposed to traditional analog phone lines. IP PBXs generally cost less and provide as good or better quality as traditional landlines, plus they’re typically capable of providing advanced phone system features like mobility, call routing, conferencing, and more. Next Generation Phone

11. Call forward Call forwarding is a IP PABX feature of some telephone switching systems which redirects a telephone call to another destination, which may be, for example, a mobile or another telephone number where the desired called party is available Next Generation Phone

12. Call follow me This technology enables incoming calls to “find me” and deliver those calls to any location, while the “follow me” provides the ability to receive calls at any number of your designated devices. Your “follow me” phone number is routed through a list of numbers you choose (cell, home, office, etc.), in your preferred order, until the call connects to you. Next Generation Phone

13. Conference room A conference call is a telephone call in which someone talks to several people at the same time. The conference calls may be designed to allow the called party to participate during the call, or the call may be set up so that the called party merely listens into the call and cannot speak. Next Generation Phone '09612 # # # # # #'

14. Monitoring The power of software-based solutions really shines through on the reporting and monitoring functions. Live monitoring of activity on the system is another great bonus which web-based management brings to us. Call monitor is a spy feature on MetroTel IP PBX. The ability to listen in a call without interference or join in the conversation as a third party is useful for a customer service or sales manager. Live call monitoring allows you to coach on the spot and guide the call so that there are no missed opportunities. Also, you can record calls and play them back later Next Generation Phone

15. Main Comparisons between BTCL & MetroTel BTCL MetroTel MetroTel represents you overall cost effective simplified communication management using existing PBX. Next Generation Phone

16. Main Comparisons between BTCL & MetroTel BTCL Call Tariff: BDT 0.80. Call Tariff: BTCL to BTCL 0.30. No dedicated Key Account Manager. There is CO line limitation. Call features are very low. No facility of on request channel increase. No customer care facility. MetroTel Call Tariff: Upto 40% less than BTCL. Call Tariff: MetroTel to IPTSP free. Dedicated Key Account Manager. No CO line limitation. Huge call features. On request channel increase is possible. Customer care facilities and support all through the week. Next Generation Phone

17. Comparison Between BTCL and MetroTel Cost Comparison for SIP Connections (Metro Tel and BTCL Phone)     Operator Number of Channel Daily Avg. Use To Other Operators (In Min) Daily Avg. Use To Own Network (In Min) Call Tariff Cost Per Day Monthly Total Cost Yearly Total cost Other Operator Own Network For Other Operator Call For Own Network Call Total For Calling For Line Rent Total 1 year BTCL 30 BTCL 2000 500 0.8 0.3 1600 150 1750 52500 20000 72,500 8,70,000 Metro Tel 30 MetroTel 2000 500 0.45 900 900 27000 5000 32,000 3,84,000 Per Month Saving (Minimum): BDT 40,500/- Per Year Saving (Minimum): BDT 4,86,000/- Next Generation Phone

18. Compatible Phone Set with IPPBX Grandstream Fanvill Yealink Next Generation Phone

19. Call Center Solution (Upcoming Project) MetroTel IP Phone enables you online, real time access to records of all the calls you have made, received or missed. Next Generation Phone

20. Some of Our Valued Customers (Hospital and Health related)

21. Some of Our Valued Customers

22. Some of Our Valued Customers

23. Customer Support MetroTel Advanced Support Helpdesk: 24*7 smart supports Ticket ID generated within few minutes Lowest resolution time Contact Number: 096 1234 5678

24. Thank You